Product Manager 🧑‍💻

Posted 5 days ago
If you are an experienced Product Manager who is ready to get challenged whilst working in a fun and collaborative environment, get in touch with us!


We are looking for an experienced Product Manager who is an excellent problem solver and communicator, is highly engaged, able to speak geek, support the prioritisation, development, and launch of new and evolved products, developing and communicating roadmaps and rollout plans.

Our customers are at the heart of everything we do. You will develop a deep understanding of our market, customer personas, how they work, their pain points, macro trends, etc. You'll spend hours a week speaking directly with our customers to build your product intuition. The teams will look to you to be the voice of the customer in every discussion.

As our Product Manager, you will think big and use a thorough understanding of internal and external stakeholders and our business objectives to build solutions that produce new insights and opportunities for our business. We are looking for a person who is able to work backwards from ambiguous goals and build technical products that create concrete, incremental value. Demonstrated success establishing product-market fit, excitement for lean innovation approaches and comfort with ambiguity is critical.

What you’ll do:

  • Own your roadmap - define your vision and strategy, own it, drive it.

  • You won't just build what customers ask for - you're able to think strategically through customer needs, business opportunities and technical challenges when creating your roadmap.

  • Constantly strive to strike the right balance of innovation, product performance and core product improvements.

  • Being highly collaborative in your approach, you will work closely with the design and engineering team members. You make sure everyone is brought along the journey of product discovery and exploration, and support the daily decisions required to build great products efficiently at scale. You are constantly building customer empathy with the team

  • Lead the team from planning to prioritising feature backlog and development

  • Create and manage project plans, supporting documentation and hold resources accountable

  • Coordinate with interdependent products and departments through clear documentation, communication, and management of the project plan for on-time task completion

  • Work closely with the team, senior management and stakeholders to create and maintain a product backlog according to business value or ROI

  • Provide backlog management, iteration planning, and elaboration of the user stories

  • Monitor the product release plans and set the expectation for delivery of new functionalities

  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals


  • Hold a Bachelor Degree

  • 5-7 years experience in Product Management including policies and best practices

  • Experience owning product roadmaps and executing against those.

  • Clear communicator. Take big, ambitious ideas and distil them down into concise, exciting talking points.

  • You have experience bringing the voice of the customer to an entire team and get buy-in on your ideas and strategies.

  • Experience with B2B SaaS products. You understand product-led growth strategies for B2B SaaS products and have implemented them before.

  • Pragmatism. We're looking for someone who can wear multiple hats across the entire lifecycle of product exploration, launch and adoption. You have a proven track record of making tough tradeoffs and rallying a team through difficult challenges.

  • Ability to effectively multitask, prioritise organize and collaborate, especially on multiple projects with competing priorities simultaneously

  • In-depth knowledge of Agile process and principles

  • Hands-on experience working in startups that are growing and transitioning to a more mature scale-up and domain expertise in user research or design software is a plus!


ShiftCare is progressive in its thinking of staff wellbeing & interest and as such offer:

  • Competitive base salary 🤩 - Even though they're a small startup, they pay salaries that can hold their own against the big Sydney techs.

  • Floating public holiday 🏝 - You can choose to work public holidays and use that day another time in the year.

  • Flexible working hours and location 🧑‍💻 - ShiftCare value work-life balance, especially right now.

  • Modern working environment 🖥 - Sit-stand desks, 27” monitor, quiet spaces to suit all kinds of working styles.

  • Inspiring community 🤝 - Regular lunch and learn events, opportunities for presenting at webinars and networking through the Sydney startup community.

  • TGIF events 🍕 - Friday drinks & pizzas and pitches from other startups within the Sydney startup ecosystem.

Currently, our employees are working from home. We anticipate employees will be returning to the office, in a flexible capacity (3:2) as soon as restrictions have eased.

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