HCBS Software · United States

HCBS software that keeps everything in sync.

A 15-minute walkthrough with a US HCBS specialist. See how ShiftCare connects service delivery directly to claims, reduces Medicaid denials, and enforces authorized hours, no end-of-week spreadsheet cleanup.

Stop claim denials before they start.

  • Track authorized hours alongside schedulesEnforce authorized hours as you roster, so you never deliver time you can't bill.
  • EVV-ready visit verificationCapture compliant visits in the field, online or offline, ready to sync to your aggregator.
  • Documentation tied directly to servicesNotes link to the visits and services they belong to, so your records hold up under review.
  • Claim-ready billing exportsGenerate clean exports for HCBS and Medicaid programs, and protect your cashflow.
★★★★★
"We evaluated multiple care management systems before selecting ShiftCare. It became our single system of record, replacing fragmented tools and giving us one configurable platform that fits how US home care agencies operate."
Jamil Haidar · Owner, Haidar Home Care, USA
★★★★★ 4.8/5 · Trusted by 7,000+ care providers across AU, US, CA & UK
7,000+Agencies globally
300,000+Caregivers on the platform
$5B+Provider claims/invoicing a year
200,000+Clients receiving care
Reduce Denials, Protect Revenue

HCBS billing problems don't start in billing.

They start when EVV, authorized hours, schedules, and documentation live in different places. ShiftCare keeps service delivery aligned, so billing becomes predictable instead of reactive.

Enforce authorized hours

Prevent over-utilization by tracking limits alongside the schedule, before a shift is delivered.

Claim-ready exports

Generate clean billing exports for HCBS and Medicaid programs, so fewer claims come back.

Faster payouts

Speed up the billing cycle by cutting the manual corrections that hold your cashflow up.

Stay Audit-Ready

Compliance built into the daily workflow.

Capture EVV-compliant visits

Verify visits in the field, online or offline, ready to sync to your aggregator.

Enforce authorized hours

See remaining authorized hours alongside the schedule, so you never over-deliver.

Notes tied to verified services

Documentation links to the visits and services it belongs to, ready for review.

Audit-ready records

Maintain accurate service history and prepare for audits with confidence.

Scheduling that reflects authorizations

Build schedules that respect each client's authorized services from the start.

Mobile EVV and documentation

Caregivers verify visits and add notes from the app, online or offline.

Designed For Providers

Made for HCBS teams, not complex enterprise systems.

Many HCBS platforms solve compliance but create operational friction. ShiftCare helps your team adapt faster, with less admin chaos and more operational clarity.

Scheduling that reflects authorized services
Mobile EVV and caregiver documentation
Real-time visibility into utilization and delivery
Simple onboarding for growing providers
★★★★★
"When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement. Now it takes minutes with ShiftCare."
OlenaRainbow Club
Common Questions

Answers up front.

What is HCBS software?
HCBS software helps home and community-based service providers manage scheduling, EVV, authorized hours, documentation, and Medicaid billing in one connected platform. ShiftCare keeps service delivery tied to claims, so billing is predictable instead of reactive.
How does ShiftCare reduce Medicaid claim denials?
Denials usually start upstream, when EVV, authorized hours, and documentation live in separate tools. ShiftCare keeps them aligned: it enforces authorized hours as you schedule, ties notes to verified services, and generates claim-ready exports, so fewer claims come back.
Does ShiftCare handle EVV for HCBS programs?
Yes. Caregivers capture EVV-compliant visits in the app, online or offline, ready to sync to your state's aggregator.
How does ShiftCare enforce authorized hours?
ShiftCare shows remaining authorized hours alongside the schedule, so your team can see limits before they assign a shift. That helps prevent over-utilization and the unbillable hours that come with it.
How much does ShiftCare cost?
ShiftCare is priced per user a month in USD, with a free 7 day trial and no credit card to start.
Ready When You Are

Stop fixing HCBS billing problems at the end of the week.

Get a personalized walkthrough of how ShiftCare helps your organization reduce denials and stay compliant. Or start a free trial today.

No credit card required · Free 7 day trial · Cancel anytime

Simple Pricing

Start your free 7 day trial. No credit card required.

Deliver a higher standard of care, from just $8 per user a month. Staff = admins + caregivers, minimum 5 staff.

Basic
Best for small care teams starting digital operations
$8per user / month
Professional
Built for growing care organizations
$13per user / month
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Premium
Advanced automation, compliance & visibility
$20per user / month
Custom Pricing
Pay by user or by number of clients. Everything in Premium, plus more.
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