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Get up and running in no time

With a whole host of useful tools to help plan, manage and deliver care, we make it easy to welcome new clients and quickly build relationships with your caregivers.
Try Client Records for Free
ShiftCare client profile showing primary contacts, fund balances, and documents with expiration tracking.
ShiftCare interface for toggling staff visibility on sensitive documents like financial agreements.
upload & Share details

Share up-to-date documents

Keep your team in the loop by instantly uploading care plans, and ensure when they give support, they’re focusing on the right areas.
detailed client profile

Know your clients in an instant

Collect the most important details about your clients and securely store them on our cloud-based software – accessible anywhere, anytime.
ShiftCare "New Client" view showing personal details, fund allocations, and associated NDIS documents.
A child celebrated on ShiftCare for completing braille studies, highlighting goal achievement.
goal setting

Something to work towards

From tiny steps, to giant leaps, every client has a goal they’re working towards. ShiftCare helps your teams track and measure progress, and share it with clients’ families.
Family access

Share with those that care

ShiftCare Connect creates a direct channel between your team and the people closest to their clients, helping them play an active role in their support, and make some decisions on their behalf.
ShiftCare progress notes showing a client's advancement to a barista hand in a placement program.

More Features

More ways we make client records management simple

Message logs

Access the communications history between your teams and your clients.

Update clients

Send instant messages to clients to update them on their schedules.

Private notes

Keep internal records of client preferences to help get teams up to speed.

Emergency contacts

Easily add key contacts for teams and carers so they’re only a call away.

Available anywhere

ShiftCare is available as an app on Google Play and the iOS App Store.

Secure data

All data is securely hosted with ShiftCare being fully HIPAA compliant.

Any questions?

What is client management?

Client management is the process of coordinating an organization’s interactions with its clients. 
Home care agencies seek to make the process as efficient, simple and cost-effective as possible in order to focus on the clients and provide the highest quality care.

With the right care management system, a huge number of complications are avoided and processes simplified as the fully integrated platform tackles the hardest (most complicated) components.

  • Care Plans: Clients can have documents uploaded to their profiles and you can also set whether staff can access these documents

  • Progress Notes: Care workers can easily add progress notes of the shift through ShiftCare App, thereby reducing paperwork clutter.

  • Client goals: Client goals can be added along with strategies, so workers can score progress on the strategies.

  • Track client’s communication: View all communications made by care workers during shifts as well as any communications added by office staff within the organisation.

  • Funds Management: Funds management is the management of the cashflow of a client. This will help providers to plan services for the clients and forecast the availability of funds.

  • Hours Management: Hours management is the management of the client’s assigned hours. This will help service providers to plan services for the clients and forecast availability of hours.

  • NDIS bulk claims: Invoices and NDIS payment requests can be easily generated within the Client management system and once your clients and workers are in the system, the amount of human labour needed is greatly reduced as the bulk claim process becomes highly automated.

  • Managing Roster: ShiftCare, a leading Australian Client Management programme, has designed its rostering system from the bottom up and with the specific needs of the disability support industry in mind

Professional caregiver holding hands with an aged lady, illustrating caring home support from ShiftCare.
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Home Care Software

Designed for Home Care Agencies just like yours.

Shift scheduling made easy, streamlined caregiver communication and improved care documentation. Discover the difference ShiftCare
 can make to your agency.
Learn more