ShiftCare vs. VisiCase
Both offer NDIS and aged care software. Here’s which gives your care business the features and support it needs.
Where ShiftCare differs
- Published pricing and a 7-day free trial
- Custom forms included
- Advanced incident management included
8,000 care providers deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and VisiCase, feature by feature: what you get with both, where they differ and where VisiCase is the better fit.
17 of 17 shown
| What matters | ShiftCare | VisiCase |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | Australia |
| Price | From $8 user / month, billed annually | Price On Request |
| Free trial | 7 days on Premium. No credit card required. | Not published |
| Free demo | Included | Included |
| Suggested capacity | 5-500 | Not published |
| Rostering and apps | ||
| Staff location tracking in real time | Not listed | Included |
| Caregiver app | Included | Included |
| Care and compliance | ||
| Bespoke software | Not listed | Included |
| Incident reports | Included | Included |
| Audit-ready compliance feature | Included | Included |
| Data analytics | Included | Included |
| Portal for clients and their loved ones | Included | Included |
| Custom forms | Included | Not listed |
| Advanced incident management | Included | Not listed |
| NDIS, billing and integrations | ||
| NDIS integrations | Included | Included |
| Client funds management | Included | Not published |
| Accounting integrations | Included | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. VisiCase facts from publicly available information and customer feedback, as of February 2024. ShiftCare isn’t affiliated with VisiCase. Spotted something out of date? Let us know.
Switch from VisiCase. We’ll make it worth your while.
Book a switching call
Show us how you run VisiCase today. We’ll show you the same rosters, notes and claims in ShiftCare.
Get an offer for your team
Tell us your team size and when your VisiCase plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“Since making the switch, we’ve saved tens of hours every single week, freeing up our team to focus on other important areas of the business and, most importantly, our participants.”
Questions about switching from VisiCase.
What is the difference between ShiftCare and VisualCare?
ShiftCare focuses on simplifying scheduling, workforce management, documentation, and compliance workflows. VisualCare provides a broader suite of care management and administrative capabilities.
Is ShiftCare easier to use than VisualCare?
Many providers choose ShiftCare because of its intuitive interface and shorter learning curve. Ease of use depends on organizational requirements and workflow complexity.
Can I migrate from VisualCare to ShiftCare?
Yes, providers moving from other care management platforms can typically migrate participant, staff, scheduling, and service delivery data with onboarding support.
Does ShiftCare support NDIS compliance?
ShiftCare includes tools that help providers maintain documentation, service records, and operational processes required for compliance activities.
Which software is better for small and mid-sized NDIS providers?
Many small and mid-sized providers prefer ShiftCare because it balances functionality with ease of use and implementation speed.
Does ShiftCare offer mobile access for care workers?
Yes, ShiftCare provides a mobile app that allows care workers to view schedules, update progress notes, complete forms, and record visit information while in the field, helping improve communication and reduce paperwork.
Can ShiftCare help reduce administrative work?
Yes, ShiftCare automates many routine administrative tasks, including scheduling, shift notifications, documentation, and reporting, allowing providers to spend more time delivering quality care.
Is ShiftCare suitable for growing NDIS providers?
Yes, ShiftCare is designed to scale with providers as they grow, making it suitable for organizations managing increasing numbers of participants, staff, and service locations.
Does ShiftCare integrate with other business systems?
Yes, ShiftCare supports integrations with a range of payroll, accounting, and business tools, helping providers streamline operations and reduce duplicate data entry.
How do I choose between ShiftCare and VisualCare?
The right platform depends on your organization’s size, workflows, reporting needs, and growth plans. Many providers compare usability, implementation time, support, compliance features, and overall operational efficiency before making a decision.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your rosters, notes and claims in ShiftCare and put together an offer that makes the move easy.