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ShiftCare vs. VisiCase
Both ShiftCare and VisiCase specialise in NDIS and aged care software. But which one is best for your business?
Finding the Right Care Management Software for Your Team
NDIS and aged care software can facilitate high-quality care. They provide your team with the tools to deliver person-centred care and disability support, track progress and match clients with the ideal staff member.
What’s more, the right software package will simplify your admin processes, reduce your costs and help you stay compliant.
But not all software is made equal. When picking your care and disability support management software, it’s important to choose carefully. In addition to the software’s available features, you should weigh up its user-friendliness, pricing, customer support and onboarding process.
To help you work out which software will best suit your company’s needs, we’ve done an in-depth comparison of VisiCase and our own software, ShiftCare.
What Is VisiCase?
VisiCase is an aged care and NDIS management software. One of its biggest selling points is its customisability. While it’s possible to use the software as-is, VisiCase also advertises a bespoke version.
The company works with you to modify the software, adding additional modules and integrations based on your needs. However, this comes at a cost. The sales team will create a tailored package and pricing just for you.
This also means you can’t just download the software and begin rostering your staff. Getting started with VisiCase requires emailing their sales team and going through their consulting, investigating, solving/customising and implementing phases.
What Is ShiftCare?
ShiftCare’s aged care and NDIS software comes with rostering, invoicing, time-tracking, document management, client funds management, NDIS integrations and more.
ShiftCare stands out for its:
You can sign up to ShiftCare and begin rostering your staff in just 10 minutes. The system is intuitive, plus there’s a self-onboarding package that will walk you through setting up your account. And with a generous free trial, you won’t even have to enter your credit card details to begin trying out ShiftCare’s features.
As your business grows, so will your software needs. That’s why ShiftCare has a transparent, three-tiered pricing structure. It’s easy to upgrade your package and add additional staff members or clients. You won’t have to pay for features you don’t want. And with prices starting from just $9 per staff member per month, there’s a suitable option for every care business’ budget.
ShiftCare provides a live support chat 7 days a week, onboarding and training materials, webinars and even dedicated account managers. Its customer service has a 94% positive rating so you can rest assured that you’ll get the support you need.
How Do They Compare?
| VisiCase | ShiftCare | |
|---|---|---|
| Country | Australia | Australia and North America |
| Price | Price On Request | From $40 / month |
| Free Trial | ? | 7-day free trial |
| Free demo | ||
| Bespoke software | ||
| Suggested capacity | ? | 5-500 |
| NDIS integrations | ||
| Client funds management | ? | |
| Staff location tracking in real time | ||
| Incident reports | ||
| Audit-ready compliance feature | ||
| Data analytics | ||
| Accounting integrations | ||
| Caregiver app | ||
| Portal for clients and their loved ones |
Data accurate as of February 2024 and based on publicly available information found online.
For a detailed overview of ShiftCare plans and pricing, please see our pricing page.
VisiCase vs ShiftCare: Which Care Management Software Is Best?
Both VisiCase and ShiftCare boast an extensive range of features such as tools for rostering staff, invoicing, ensuring regulatory compliance and running data analytics. Plus, they integrate with common accounting software, offer a caregiver app for your frontline staff and provide a portal for client’s family and friends to use.
However, there are a couple of important differences between the two platforms.
With VisiCase, you’ll gain the ability to track staff in real-time, giving you an overview of where everyone is and what they’re doing. Although ShiftCare offers GPS-based shift verification, it doesn’t allow you to track caregivers’ locations between client visits.
VisiCase’s bespoke software option also allows you to customise the software to your needs. But, this comes with a price tag. You’ll have to speak to the sales team to find out exactly how much you’ll pay for VisiCase’s software.
ShiftCare prides itself on its transparent pricing and its easy setup process. You won’t have to speak to a salesperson to get started — unless you want to! — and you won’t even have to enter your credit card details until your free trial has ended.
If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software
Create your ShiftCare account and begin rostering staff in just 10 minutes.
94%
80M+
200,000+
$1B+
au