Operational intelligence for care providers
One system for the roster, the note,
the claim and the margin.
Real-time intelligence across your workforce, finances, risk and compliance, so you can run a more efficient, sustainable care operation.
For NDIS, aged care and home care providers across Australia.
From $8 per user a month. Seven days free, no
credit card.
Trusted by 8,000+ providers worldwide
The scale this runs at
8,000+
Care providers worldwide
$5.0B
Care delivered annually through ShiftCare
2.29M
Shifts delivered every 30 days
3.35M
Invoices generated annually
Four layers of intelligence.
One operation.
Every part of a care business generates signal. ShiftCare reads it in real time and tells you what needs a decision today.
Financial intelligence
What a shift costs, what it earns and where the margin sits, while the roster can still be changed.
See how costing worksWorkforce intelligence
Overtime, availability, qualifications and utilisation across the whole roster, not one shift at a time.
See workforce reportingRisk intelligence
Documentation gaps, expiring compliance and audit exposure surfaced while they can still be fixed.
See compliance toolsCare intelligence
Trends, incidents and changes in a participant’s care that are easy to miss in a month of notes.
See care recordsAI runs through all four
Continuous review at a scale no team can staff. It reads notes, rosters and claims to find what matters, and surfaces it to the person who can act on it.
Financial Intelligence
See labour cost, margin and roster risk live
Plans are getting smaller. Price limits move. Most providers only find the margin problem when the payroll run lands, three weeks after the roster that caused it. ShiftCare shows the cost of the roster while you can still change it.
Explore financial intelligence
Shift costing runs on Premium plans in Australia, with Xero or PayCat Connect for cost data.
Support worker app
Your team's whole shift, in their pocket
Clock in and out with GPS verification, client details, progress notes and forms on one app. Shifts are marked available offline before the worker leaves, so a dead spot in the car park doesn’t stop the shift. Mileage is tracked from the same screen, so travel stops being an end-of-month reconstruction.
Explore the app
One system. Three sets of rules
Built for how you actually operate.
NDIS
Price limits, claiming, Practice Standards and Quality and Safeguards reporting, all handled in the system your team already uses.
NDIS providers →Aged care and Support at Home
Care minutes, Support at Home budgets and compliance obligations in one operational view.
Aged care providers →Private and self-managed clients
Every visit is a financial decision. See the cost, the coverage and the documentation together.
Private and self-managed →Running a national or franchise group?
Multi-entity governance, SSO and a dedicated success manager for providers from 250 staff.
"80% reduction in rostering errors and a major drop in admin load. In 8 years I've never had an API work as well as ShiftCare's."
4.8 G2 · 44 reviews
4.8 Capterra AU · 145 reviews
See it on your own roster.
Start free and try it on one week of real shifts. You don’t have to move anything to find out. Or take twenty minutes with an AU specialist and we’ll walk your roster through it.
Book a demo