Record-keeping just got painless

All your important team and client documents online and accessible anywhere.

ShiftCare homepage for an elderly male client's care plans, their expiry dates, and validity statuses

All in one place

Cut overheads

With plans uploaded in seconds, and team and client information all in one place, available anywhere, you’ll save hours of admin time a month.

Woman in wheelchair and her downloadable documents and plans under ShiftCare's client document management system

Automated reminders

Don’t miss a thing

Setup automated email notifications to remind clients or staff when important documents are about to expire, to ensure you and your team stay compliant.

Worker holding phone, getting a ShiftCare mobile app notification for a client document expiring in 2 weeks

Stay compliant

We’ve got your back

With reminders helping keep you and your team on top of the latest regulatory requirements and document validity, we’ help make audits less stressful.

Any Questions ?

Keeping client documents up-to-date is an integral part of maintaining efficiency for clients, as the carer can view these documents during shifts to ensure that all activities are completed and clients are looked after in accordance to their individual requirements.

Registered NDIS providers in states and territories where the NDIS Commission operates must:

  • Comply with the conditions of registration 

  • Demonstrate compliance with the NDIS Practice Standards for your relevant registration groups 

  • Comply with the NDIS Code of Conduct in your organisation 

  • Have an in-house complaints management and resolution system to record and manage any complaints you receive

  • Have an in-house incident management system, and notify the NDIS Commission  

  • Fulfil worker screening requirements.

  • Meet the behaviour support requirements, including reporting the use of restrictive practices.

ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of the above requirements. 

Quality Standards are as follows:

  • Standard 1. Consumer dignity and choice

  • Standard 2. Ongoing assessment and planning with consumers

  • Standard 3. Personal care and clinical care

  • Standard 4. Services and supports for daily living

  • Standard 5. Organisation's service environment

  • Standard 6. Feedback and complaints

  • Standard 7. Human resources

  • Standard 8. Organisational governance.

ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of above requirements. 

You can upload below documents with their expiry days.

  • Staff : e.g. working with children check, first aid etc. Staff can view your own documents from the ShiftCare app. This will enable them to keep track on their certifications

  • Client : e.g. Behaviour plan, Daily routine, epilepsy plan etc. Staff can view documents of the client assigned top the shift.

  • Organisations: e.g. Policies etc. You can give staff an access to organisational documents if you wish. 

An automated reminders can be set-up to be applied to:

  • Documents nearing expiration

  • Expired documents

  • Invoices overdue

Note: Reminders will only be applicable to documents with an expiration date.

ShiftCare support a wide array of document types. This means you can bring all your email communication with client into ShiftCare too and everything is stored in one place. New file types include: 

  • Word

  • Excel

  • Pdf

  • Txt

  • Msg (Outlook emails)

  • Emails

Discover the difference ShiftCare
can make to your business

Solutions---NDIS-Provider-Software---ShiftCare.jpeg
NDIS Software

We make it easier to deliver, price and bill support plans for NDIS clients.

Learn more
Solutions---Aged-care-software---ShiftCAre.jpeg
Aged Care

Simplifying the planning, delivery and invoicing of aged care services.

Learn more
Solutions---Allied-Health---ShiftCare.jpeg
Allied Health

Access all you need to more effectively manage the delivery of quality patient care.

Learn more
Large---Support-Coordinator-phone-ndis-client.jpeg
Support Coordination

Help families access the best possible care, and keep billing simple for them.

Learn more

Start your free 7 day trial.

Deliver a higher standard of care, all from just $8 per user a month.

3,500+

Service Providers

4 Million

Shifts Managed

50,000+

Clients Supported

$400M+

Invoiced