With plans uploaded in seconds, and team and client information all in one place, available anywhere, you’ll save hours of admin time a month.
Don’t miss a thing
Setup automated email notifications to remind clients or staff when important documents are about to expire, to ensure you and your team stay compliant.
We’ve got your back
With reminders helping keep you and your team on top of the latest regulatory requirements and document validity, we’ help make audits less stressful.
Any Questions ?
Keeping client documents up-to-date is an integral part of maintaining efficiency for clients, as the carer can view these documents during shifts to ensure that all activities are completed and clients are looked after in accordance to their individual requirements.
Registered NDIS providers in states and territories where the NDIS Commission operates must:
Comply with the conditions of registration
Demonstrate compliance with the NDIS Practice Standards for your relevant registration groups
Comply with the NDIS Code of Conduct in your organisation
Have an in-house complaints management and resolution system to record and manage any complaints you receive
Have an in-house incident management system, and notify the NDIS Commission
Fulfil worker screening requirements.
Meet the behaviour support requirements, including reporting the use of restrictive practices.
ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of the above requirements.
Quality Standards are as follows:
Standard 1. Consumer dignity and choice
Standard 2. Ongoing assessment and planning with consumers
Standard 3. Personal care and clinical care
Standard 4. Services and supports for daily living
Standard 5. Organisation's service environment
Standard 6. Feedback and complaints
Standard 7. Human resources
Standard 8. Organisational governance.
ShiftCare’s client, staff and organisations documentation keeping feature helps providers to fulfil some of above requirements.
You can upload the below documents with their expiry days.
Staff: e.g. working with children check, first aid etc.
Staff can view their own documents from the ShiftCare app. This will enable them to keep track of their certifications.
Clients: e.g. Behaviour plan, Daily routine, epilepsy plan etc.
Carer and support workers can view their client's documents before their shift starts.
Organisations: e.g. Policies etc.
You can give staff access to organisational documents if you wish.
Automated reminders can be set-up to be applied to:
Documents nearing expiration
Note: Reminders will only be applicable to documents with an expiration date.
ShiftCare support a wide array of document types. This means you can bring all your clients email communication into ShiftCare, and everything is stored in one place. New file types include:
Msg (Outlook emails)
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