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Compliance

NDIS compliance software that keeps you audit-ready.

ShiftCare is NDIS compliance software that keeps your audits, documents, worker checks and incident records in one place, so you spend less time proving compliance and more time delivering care.
NDIS payment request form interface. ShiftCare Compliance

Privacy

Effortlessly control confidentiality.

Optimise your NDIS business with enhanced document and note visibility. Safeguard sensitive data by restricting access to authorised individuals, ensuring privacy and security. ShiftCare prioritises the security and privacy of information by adhering strictly to the Australian Privacy Principles (APP), with all data, including backups, exclusively managed within Australia. Compliance sits inside our wider NDIS provider software.
Client records management feature illustration on ShiftCare compliance.

Documents

Save hours of admin time.

Automated reminders keep your team on top of regulatory requirements and document validity. Never miss a beat and ensure timely renewals with customisable alerts for expiring compliance documents.

Document management system interface display on ShiftCare compliance.

Incident Reports

Maintain comprehensive records.

Stay compliant and up-to-date by ensuring incidents are documented in real time. Customisable headings ensure your team captures all the critical information in a quick and easy to access format.

ShiftCare interface for editing client assessments and adding observations on overall wellbeing.

Security

Keep your data secure.

Stress less at audit time, by securely storing and protecting your information in one place. We implement stringent measures to ensure the confidentiality and integrity of your client data. Rest easy knowing we’ve got your back. Our NDIS audit checklist covers what assessors ask for.
ShiftCare client document portal showing an Asthma Management Plan and Support & Respite Plan.

Effortless Invoicing

NDIS payments made simple

ShiftCare simplifies the NDIS payment process by integrating the latest NDIS pricing, allowing bulk claim submissions to reduce administrative time, and ensuring compliance through easy tracking of service agreements and invoices.

Learn more about NDIS payment requests
ShiftCare interface for managing NDIS price guides and hourly rates for weekdays and public holidays.

SCHADS award interpretation

Master SCHADS

Stay on top of SCHADS Award rules with real-time shift validation, tailored settings, and clear compliance warnings. Click below to learn how ShiftCare simplifies rostering and protects your business.

Learn more about SCHADS
ShiftCare payroll settings for managing industry awards like SCHADS and employee pay groups.

Read up on compliance

Free Compliance Ebook.

Meeting the requirements of the NDIS Quality and Safeguards Commission can be challenging due to strict standards and audits every 18 months. If you’re looking for practical ways to ensure your business meets its compliance requirements, this ebook is for you.

Get it here
Promotional graphic for a free ShiftCare ebook on NDIS compliance and avoiding deregulation. svgexport-30 (2)

More Features

Discover more ShiftCare features.

  • Care Management

    Understand the unique needs of your clients and share with your team instantly.

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  • Rostering

    Make it easier to manage your teams and organise shifts with our smart rostering tools.

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  • Invoicing

    Manage invoicing in one easy to use place. Bulk bill and make accounting simple.

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Any questions?

What is NDIS compliance and why is it important for care providers?

NDIS compliance refers to meeting the standards and requirements set by the NDIS Quality and Safeguards Commission. It’s crucial for care providers to ensure they provide safe, effective, and client-focused services. Compliance involves adhering to policies, procedures, and practices that align with NDIS guidelines, ensuring the rights and well-being of clients are upheld.

How does ShiftCare streamline NDIS audits?

ShiftCare simplifies the NDIS audit process by organizing and managing all compliance-related documents and records in one place. It features automated reminders for regulatory requirements, document validity, and customisable alerts for expiring compliance documents, which helps in maintaining up-to-date records and reduces the administrative burden during audits.

What measures does ShiftCare take to ensure client data privacy and security?

ShiftCare prioritises client data privacy and security by implementing stringent measures such as restricted access control, secure data storage, and encryption. These measures ensure that sensitive client information is accessible only to authorised individuals, maintaining both privacy and compliance with NDIS regulations.

How does ShiftCare assist in incident reporting for NDIS compliance?

ShiftCare provides a comprehensive and user-friendly platform for incident reporting. The software allows for real-time documentation of incidents with customisable headings to capture critical information efficiently. This feature ensures that care providers maintain thorough records, crucial for NDIS compliance and quality care delivery.

Can ShiftCare help in managing NDIS payments and invoicing?

Yes, ShiftCare simplifies the NDIS payment process by integrating the latest NDIS pricing, supporting bulk claim submissions, and tracking service agreements and invoices. This functionality not only reduces administrative time but also ensures compliance, making the invoicing and payment process seamless and efficient.

How does ShiftCare comply with Australian data residency regulations for health records?

ShiftCare strictly adheres to Australian Privacy Principles, ensuring all health record data, including backups, is securely managed within Australia. Our platform safeguards your business by meeting national data sovereignty and residency laws.

Can ShiftCare safely replace messaging apps like WhatsApp for sensitive health information sharing?

ShiftCare provides a secure communication channel compliant with Australian Privacy Principles that is typically used to track client progress and upload notes. Our dedicated platform protects sensitive health information and your business from compliance risks.

How does ShiftCare help with time savings and compliance for NDIS Providers?

ShiftCare streamlines data management within Australian data residency laws, reducing compliance risks. Our tools for scheduling, client management, and secure communication save significant time, letting you focus more on client care.

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