We’re here to help you deliver a better standard of care.

ShiftCare’s innovative software helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they work. By creating efficiencies in rostering, client management and billing, we enable businesses to grow.


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How we can help

The difference we make

At the heart of our software lies a profound understanding of the people-centric nature of your industry. Every individual is unique, and every need is distinct. With ShiftCare, it's not just about optimising resources; it's about enhancing experiences for both your team and those you serve.

In Australia, support providers grapple with staying compliant while striving to ensure optimal care for their clients. The limitations of traditional tools like emails and basic spreadsheets have become evident.

ShiftCare steps in with a purpose-built solution, alleviating these challenges. We present an adaptable tool suitable for diverse businesses, eliminating the necessity for extensive IT implementations.


We make it easier and simpler for support providers to track and manage shifts, and organise payment, giving them more time for client care.


Like any business based around people, support work is different every time. By securely sharing information, we help bring a little more consistency to clients.


From accurate tracking of hours, to automated invoicing and detailed record keeping, ShiftCare is trusted to deliver certainty when it matters most.

How it Started

Working in the care industry, we saw a need to do things better.

ShiftCare started in 2016, founded by Gaurav Cheema. With a connection to the care industry, Gaurav recognised the need for a shift in the way NDIS providers managed their business. He envisioned a world where the care sector thrived on the kind of technological advancements that many sectors already considered standard.

Leveraging his expertise and understanding of the industry's challenges, Gaurav assembled a team brimming with passion and dedication. Today, ShiftCare stands as a powerful technology platform, revolutionising how care services are delivered across Australia by helping thousands of providers.

Meet the team

We're an energetic, passionate team with diverse backgrounds, a high level of expertise and a shared passion. We work to simplify the path for providers, helping them deliver a high standard of care.

Gaurav Cheema - ShiftCare CEO - NDIS Software

Gaurav Cheema



Mathew Cagney


Miguel Molina

Chief Technology Officer

Andras Helyes

Lead Architect

Andrew Lee

Head Of Operations

Neil Jamieson

Sales Manager

Rob Scott

Head of Marketing

Ian Deshays

Head of Customer Support

Suyog KC

Technical Lead


Daniel Sztolcman

Fullstack Developer

Barbora - Customer Success ShiftCare

Barbora Kovalova

Customer Success Manager

Batsal Awaley

Back-end Developer

Bijay Poudel

Front-end Developer

Emily Howman

Customer Support Manager


Henry He

Fullstack Developer

Narulita Ratna Dewi

Customer Support Agent


Mohan Krishna Kuppan

QA Engineer

Zefania Aprilia

Zefania Aprilia

Customer Support Agent

Saad Bin Bashar

Mobile App Developer

Asha Neil

Content Marketer

Alex Clarke

Foundation Team Lead

Paul Slater

Customer Onboarding & Product Specialist

Matt McCann

Senior Account Executive

Ryan Ellis

Account Executive

Owen Cao

Associate Product Manager

Valesca Carniel

Senior Account Executive

Michael Hebblethwaite

Software Engineer

Peki Ranatunga

Recruitment Advisor

Heather Pollock

Events and Partnerships Coordinator

Sammy Wilkins

Sales Development Representative

Patrick Gaudreault

Customer Success Manager

René Vermaak

Manager of Customer Success

Vincent Tschaller

Customer Success Manager

Theo Afarel

Customer Success Manager

Hepie Pionery

Customer Support Agent

Ajeng Hanindya

Customer Support Agent

Wira Prawira

Customer Support Agent


Caoimhe Walsh

Marketing Assistant

Fais Naser

Customer Success Manager


Stuart Young

Business Development Manager


Laurice Lim

Software Engineer


Pei Shan Ang

Senior Product Designer

Cris Militante

Technical Business Analyst


Kyle Erikson

Account Executive - Canada

Charlone Licayu

Customer Success Manager


Criselda Jean Aurina

Customer Success Manager


KD Doble

Customer Success Manager


Justin Tagle

Software Integration Engineer


Dante Aviado

IT Systems Administrator


Aminah Nadira

Voice Support Agent


Andrew Hochegger

Sales Development Representative


Shakira McRae

Business Development Representative


Mari Zapanta

Customer Success Manager

Be part of a life-changing team

Working with ShiftCare gives you the potential to make a real difference to so many people’s lives. If you’re passionate about technology and people, check out our latest opportunities.

Discover the difference ShiftCare can make to your business

Solutions - NDIS Provider - ShiftCare Software
NDIS Software

We make it easier to deliver, price and bill support plans for NDIS clients.

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Aged care software - Older woman with carer - ShiftCare
Aged Care

Simplifying the planning, delivery and invoicing of aged care services.

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Allied Health Professionals using ShiftCare Software
Allied Health

Access all you need to more effectively manage the delivery of quality patient care.

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Support coordinator on the phone with an NDIS participant using ShiftCare Software
Support Coordination

Help families access the best possible care, and keep billing simple for them.

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Start your free 7 day trial.

Deliver a higher standard of care, all from just $9 per user a month.


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