We’re here to help you deliver a better standard of care.

ShiftCare’s innovative software helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they work. By creating efficiencies in rostering, client management and billing, we enable businesses to grow.

94%

Support Rating

80M+

Hours Scheduled

200,000+

Clients Supported

$1B+

Revenue Generated

How we can help

The difference we make

At the heart of our software lies a profound understanding of the people-centric nature of your industry. Every individual is unique, and every need is distinct. With ShiftCare, it's not just about optimising resources; it's about enhancing experiences for both your team and those you serve.

In Australia, support providers grapple with staying compliant while striving to ensure optimal care for their clients. The limitations of traditional tools like emails and basic spreadsheets have become evident.

ShiftCare steps in with a purpose-built solution, alleviating these challenges. We present an adaptable tool suitable for diverse businesses, eliminating the necessity for extensive IT implementations.

Efficiency

We make it easier and simpler for support providers to track and manage shifts, and organise payment, giving them more time for client care.

Consistency

Like any business based around people, support work is different every time. By securely sharing information, we help bring a little more consistency to clients.

Reliability

From accurate tracking of hours, to automated invoicing and detailed record keeping, ShiftCare is trusted to deliver certainty when it matters most.

How it Started

Working in the care industry, we saw a need to do things better.

team-shiftcare

ShiftCare started in 2016, founded by Gaurav Cheema. With a connection to the care industry, Gaurav recognised the need for a shift in the way NDIS providers managed their business. He envisioned a world where the care sector thrived on the kind of technological advancements that many sectors already considered standard.

Leveraging his expertise and understanding of the industry's challenges, Gaurav assembled a team brimming with passion and dedication. Today, ShiftCare stands as a powerful technology platform, revolutionising how care services are delivered across Australia by helping thousands of providers.

Meet the team

We're an energetic, passionate team with diverse backgrounds, a high level of expertise and a shared passion. We work to simplify the path for providers, helping them deliver a high standard of care.

Gaurav Cheema - ShiftCare CEO - NDIS Software

Gaurav Cheema

Founder

mat-cagney

Mathew Cagney

CEO

Miguel Molina

Chief Technology Officer

Andrew-lee-shiftcare

Andrew Lee

Head Of Operations

Neil-Jamieson-ShiftCare

Neil Jamieson

Sales Manager

Rob-Scott-ShiftCare

Rob Scott

Head of Marketing

Andras-Helyes

Andras Helyes

Lead Architect

suyog-KC-ShiftCare

Suyog KC

Technical Lead

Ian-Deshays-ShiftCare

Ian Deshays

Head of Customer Support

Saad Bin Bashar

Saad Bin Bashar

Mobile App Developer

daniel-sztolcman

Daniel Sztolcman

Fullstack Developer

Alex-Clarke

Alex Clarke

Foundation Team Lead

Barbora - Customer Success ShiftCare

Barbora Kovalova

Customer Success Manager

Bijay Poudel

Bijay Poudel

Front-end Developer

Emily-Howman

Emily Howman

Customer Support Manager

Henry_He_Fullstack_Developer_ShiftCare

Henry He

Fullstack Developer

Narulita-Ratna-Dewi-ShiftCare

Narulita Ratna Dewi

Customer Support Agent

Mohan_Krishna_Kuppan_QA_Engineer_ShiftCare

Mohan Krishna Kuppan

QA Engineer

Zefania Aprilia

Zefania Aprilia

Customer Support Agent

Asha-Neil-ShiftCare

Asha Neil

Content Marketer

Paul Slater

Paul Slater

Customer Onboarding & Product Specialist

Matt McCann

Matt McCann

Senior Account Executive

Ryan-Ellis

Ryan Ellis

Account Executive

Owen-Cao

Owen Cao

Associate Product Manager

Valesca-Carniel

Valesca Carniel

Senior Account Executive

Michael Hebblethwaite

Software Engineer

Peki Ranatunga

Recruitment Advisor

Heather-Pollock

Heather Pollock

Events and Partnerships Coordinator

René-Vermaak

René Vermaak

Manager of Customer Success

Patrick-Gaudreault

Patrick Gaudreault

Customer Success Manager

Vincent-Tschaller

Vincent Tschaller

Customer Success Manager

Theo-Afarel

Theo Afarel

Customer Success Manager

Hepie Pionery

Customer Support Agent

Ajeng Hanindya

Customer Support Agent

Wira Prawira

Customer Support Agent

caoimhe-walsh

Caoimhe Walsh

Marketing Assistant

Fais Naser

Customer Success Manager

stuart-young

Stuart Young

Business Development Manager

laurice-lim

Laurice Lim

Software Engineer

pei-shan-ang

Pei Shan Ang

Senior Product Designer

Cris Militante

Technical Business Analyst

kyle-erikson

Kyle Erikson

Account Executive - Canada

Charlone-Licayu

Charlone Licayu

Customer Success Manager

criselda-jean-aurina

Criselda Jean Aurina

Customer Success Manager

kd-doble

KD Doble

Customer Success Manager

justin-tagle

Justin Tagle

Software Integration Engineer

dante-aviado

Dante Aviado

IT Systems Administrator

Aminah-Nadira

Aminah Nadira

Voice Support Agent

andrew-hochegger-shiftcare

Andrew Hochegger

Sales Development Representative

shakira-mcrae-shiftcare

Shakira McRae

Business Development Representative

mari-zapanta-shiftcare

Mari Zapanta

Customer Success Manager

baxby-ward-gyton

Baxby Ward-Gyton

Sales Development Representative

aj-villalobos

AJ Villalobos

Software Engineer

paula-barretto

Paula Barretto

Talent Coordinator

chris-campbell

Chris Campbell

Business Development Manager

Gabriel Gizotti

Staff Software Engineer

Mikko Tan

Software Engineer

Joshua-Dodds

Joshua Dodds

Sales Development Representative

alex-doyle

Alex Doyle

Sales Account Executive

hawie-santos

Hawie Santos

Customer Success Manager

flo-cadapan

Flo Cadapan

Customer Success Account Management

Be part of a life-changing team

Working with ShiftCare gives you the potential to make a real difference to so many people’s lives. If you’re passionate about technology and people, check out our latest opportunities.

Discover the difference ShiftCare can make to your business

Solutions - NDIS Provider - ShiftCare Software
NDIS Software

We make it easier to deliver, price and bill support plans for NDIS clients.

Learn more
Aged care software - Older woman with carer - ShiftCare
Aged Care

Simplifying the planning, delivery and invoicing of aged care services.

Learn more
Allied Health Professionals using ShiftCare Software
Allied Health

Access all you need to more effectively manage the delivery of quality patient care.

Learn more
Support coordinator on the phone with an NDIS participant using ShiftCare Software
Support Coordination

Help families access the best possible care, and keep billing simple for them.

Learn more

Start your free 7 day trial.

Deliver a higher standard of care, all from just $9 per user a month.

94%

Support Rating

100M+

Hours Scheduled

200,000+

Clients Supported

$1B+

Revenue Generated

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