ShiftCare vs. WellSky
Both run scheduling, EVV and invoicing for home care. Here’s where they differ, so you can choose with the facts in front of you.
Where ShiftCare differs
- Published pricing and a free trial
- A one-month minimum contract
- Live chat support
8,000 care agencies deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and WellSky, feature by feature: what you get with both, where they differ and where WellSky is the better fit.
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| What matters | ShiftCare | WellSky |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | USA and Canada |
| Price | From $8 user / month, billed annually | Price on request |
| Minimum contract length | One month | Not published |
| Free trial | 7 days on Premium. No credit card required. | Not published |
| Set-up fee | Free self-onboarding; paid packages also available | Not published |
| Live customer support chat | Included | Not listed |
| Scheduling and apps | ||
| Scheduling | Included | Included |
| Employee shift bidding | Included | Included |
| Time and attendance | Included | Included |
| Mobile caregiver app | Included | Included |
| Care and compliance | ||
| Care document management | Included | Included |
| Advanced incident management | Included | Included |
| E-prescriptions | Not listed | Included |
| HIPAA-compliant systems | Included | Included |
| Analytics and reporting | Included | Included |
| Portal for clients and their loved ones | Included | Included |
| Billing and integrations | ||
| Caregiver applicant tracking | Not listed | Included |
| EVV state-based support | Included | Included |
| Invoicing | Included | Included |
| Payment processing | Not listed | Included |
| Accounting integration | Included | Included |
| Medicaid reimbursement integrations | Coming soon | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. WellSky facts from publicly available information and customer feedback, as of March 2025. ShiftCare isn’t affiliated with WellSky. Spotted something out of date? Let us know.
Switch from WellSky. We’ll make it worth your while.
Book a switching call
Show us how you run WellSky today. We’ll show you the same schedules, care notes and billing in ShiftCare.
Get an offer for your team
Tell us your team size and when your WellSky plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.”
Questions about switching from WellSky.
Is WellSky Personal Care the same as ClearCare?
Yes, ClearCare was renamed WellSky Personal Care after becoming part of WellSky. Agencies that previously used ClearCare will now see the WellSky Personal Care name. It remains focused on private-duty and non-medical home care, with tools for scheduling, caregiver management, care delivery and back-office work.
Is WellSky Personal Care the same as WellSky Home Health?
No, they are separate WellSky products for different types of providers. WellSky Personal Care is designed mainly for private-duty and non-medical home care agencies. WellSky Home Health, formerly known as Kinnser, supports clinical home health agencies with workflows tied to skilled care, documentation, billing and regulatory requirements.
Does WellSky have a family portal?
Yes, WellSky Personal Care includes a portal called Family Room. Approved family members can use it to view the client’s care calendar and shift notes, and they may also be able to make or split payments. Agencies should check which portal features are included and how access permissions are managed.
Can WellSky help home care agencies recruit caregivers?
WellSky Personal Care connects with partner tools that can support caregiver hiring, training and retention. The exact recruitment experience may depend on the integrations and services an agency chooses. If hiring is a priority, ask for a demonstration covering applications, screening, onboarding and how new caregivers move into scheduling.
Is WellSky only for large home care agencies?
No, WellSky Personal Care works with independent agencies as well as large franchise networks. Its configurable settings, multi-location support and partner integrations can suit growing organizations, but smaller agencies should still compare setup, training and total cost. A simpler platform may be easier if they do not need the wider ecosystem.
How much does WellSky Personal Care cost?
WellSky does not publish standard pricing for its Personal Care product, so agencies need to request a quote. Ask what the price includes and whether implementation, training, integrations, payment processing or additional locations cost extra. This gives you a fairer comparison with ShiftCare’s publicly listed per-user plans.
Can I move from WellSky Personal Care to ShiftCare?
Yes, but the migration will depend on which WellSky records can be exported and imported into ShiftCare. Start with active clients, caregivers, schedules, care notes, documents and billing data. Test a small group first, check that important history and permissions remain accurate, and keep a secure backup during the transition.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your schedules, care notes and billing in ShiftCare and put together an offer that makes the move easy.