4.7
4.5
4.6
Domiciliary care
Domiciliary care, from rota to invoice.
- Invoices to councils, the NHS and self-funders from the visits delivered.
- Late-call alerts, so the office knows before the client does.
- Travel time and mileage logged.
Home care and supported living software
Care runs on visits.Your care notes and invoices should too.
From £7 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.
8,000 care providers deliver $5B of care a year with ShiftCare.
Today
Thursday 22 October · 9:40amVisits today18412 under way now
Vacant1Starts 8:00am tomorrow
Signals to review52 need a person today
Calls checked in98%This week · 2 late calls
Today’s rota 1 working time warning1 vacant
Priya S.2 visits
Long day
Tom R.8 hrs
Mei L.3 hrs
VacantFri · needs cover
Daniel O.5 hrs
Aisha N.3 hrs
MT
Margaret T.Daily note · Dictated · Wed 21 Oct, 10:14am
Care noteHelped Margaret with her wash and breakfast. She was in good spirits and ate most of her porridge. Coming out of the bathroom she nearly fell on the bathroom step but steadied herself on the rail. She said her new slippers feel loose.
Care Signals
Possible near fall mentioned. Nothing is filed until a person decides.
Review as incidentNot an incident
Vacant shift Needs cover
Ranked by ShiftCare AI · availability, training and history with Ruth
- AN
Aisha N.Available · training certificates current · visited Ruth 6 times
Best match - ML
Mei L.Available · training certificates current · visited Ruth 2 times
Good match - DO
Daniel O.Available · on track to average over 48 hours
Working time
Visits 4 over commissioned hours
| Client | Funder | Hours | Check |
|---|---|---|---|
| Ben K. | Local authority | 16 of 14 | Over commissioned hours |
| Grace H. | CHC | 22 of 21 | Over commissioned hours |
| Jordan P. | Direct payments | 11 of 10 | Over commissioned hours |
| Sam W. | Local authority | 8 of 7 | Over commissioned hours |
| Margaret T. | Self-funded | 12 of 14 | Within commissioned hours |
Working time 2 warnings
Checked against the Working Time Regulations as you build the rota
- DO
Daniel O.On track to average over 48 hours a week
48 hours - TR
Tom R.Under 11 hours’ rest between Tuesday and Wednesday
Daily rest - ML
Mei L.Within working time · can take extra visits
Has hours
8,000 care providers deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Solutions
What kind of care do you provide?
Supported living
Supported living, planned and recorded.
- Support plans and daily notes for each person.
- Staff see the shift, the house and the person’s plan in the app.
- Records ready for your inspection.
“As a multi service provider, we needed a system that could manage complexity without creating more work for our teams. ShiftCare has given us a single, intuitive platform to manage care plans, medication and compliance.”
Capabilities
Everything follows the visit.
The visit you rota is the visit that’s checked in, noted, invoiced and paid, so the office hears about a problem before the client does.
Rostering
Job Board backfill.
6:41am, a cancellation. 6:52am, covered. Nobody picked up a phone.
Explore rosteringCall monitoring
Every call checked in on site.
GPS checks the check-in and logs the trip. Location isn’t tracked through the day.
Explore workforce intelligenceCompliance
Working time checks as you build the rota.
Warnings name the rule while the rota is still a draft.
Invoicing
Invoices built from the visits actually delivered.
Each invoice is checked against the client’s commissioned hours before it goes out.
Explore invoicing Inspection
Ready for your inspection.
Incidents, staff training, care notes and invoices, kept together and ready to show, for CQC, the Care Inspectorate and CIW.
- Incidents. Logged, reviewed and followed up, with the history kept.
- Staff training. Training certificates tracked, with reminders before they lapse.
- Care notes. Written at the visit, against each person’s care plan.
- Invoices. Built from the visits actually delivered.
ShiftCare AI
AI suggests. Your team decides.
Built into every part of ShiftCare, from the schedule to the inbox, and open to the AI you already use.
Explore ShiftCare AISignalsEach with the next step.
Roster Ruth A.’s Friday 8:00am is vacantSuggested: Aisha N., first aid current
Assigned to Aisha N. by you. Ruth A.’s Friday is covered.
Care note Possible near-fall in Margaret T.’s noteDraft incident ready for you to complete
Draft incident opened for you to complete. Nothing was filed on its own.
Invoices 4 invoices fall outside the planCheck before you claim
Held back by you to check before you claim.
All clear. A person decided each one; nothing was filed on its own.
- Roster Signals Looks ahead at availability, overtime, hour limits, qualifications and margin.
- Care Signals Reads every note for incidents, risks and changes in wellbeing.
- Completeness Coach Helps care workers finish the note before they save it.
- Staff Signals Lapsed credentials, missing notes, no shows and staff who’ve gone quiet.
- Client Signals Expiring documents, overdue care plan reviews and commissioned hours running out.
- Invoice Signals Delivered visits that can’t be invoiced yet, with the fix.
- Inbox Signals Emails you forward to ShiftCare become a suggested next step.
Ask anything. Report on anything. Bring your own AI.
AI Chat
Ask your business anything.
- The questions you’d take to an accountant, an auditor or a consultant.
- Answered from your own visits, notes, invoices and costs.
- Upload a referral, plan or invoice and set it up.
Build any reports
Build any report by asking.
- Describe the report you need.
- ShiftCare builds it from any of your data.
- No exports, no spreadsheets, no bolt on reporting tool.
ShiftCare MCP
Your AI, plugged into your business.
- Connect Claude, ChatGPT or Copilot to ShiftCare.
- ShiftCare AI and your own AI work from the same connection, with your permissions intact.
- Admins can read. Changes are admin only and off until you turn them on.
Apps
An app for everyone around the visit.
Care workers, coordinators, and clients and their families each get an app built for what they do. All three work from the same visit.
ShiftCare app
For care workers: the visit, check in on site and the care note.
Admin app
For coordinators: the week’s rota, wherever you are.
Family Portal
For clients and families: who’s coming and how each visit went.
Build your team’s rota. In ShiftCare.
From £7 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.