AI powered care management software for UK providers.

ShiftCare is a care management platform for UK care providers delivering home and community based care. Built for provider operators and care teams managing multiple people you support and staff. Manage care plans, rostering, and reporting in one system. Designed to support providers operating under CQC requirements and reduce admin across your team.

Flat pricing from just £7 per user per month.

Trusted by 7,000+ care provider businesses worldwide

Spreadsheets and emails are gone. One system for rotas, care records, and compliance. The team picked it up in no time. The job board automatically invites qualified, available staff to shifts, making rota changes fast and reducing daily admin.

Cuthbert Tarukwasha

A Caring Heart

We power some of the world’s leading support providers

AI that Cares.

The most powerful AI driven operations platform for domiciliary, community & allied health providers.

Talk. Al writes the notes.

Support workers speak into their phone after a shift. AI converts it into structured, compliant summaries-flagging incidents and follow-ups automatically. Less admin. Better visibility. No rework.

Post a shift. Al fills it.

SmartMatch instantly identifies qualified, available, compliant, and cost-appropriate workers for every shift. No manual chasing. No over-messaging. Just the right person, every time.

2am cancellation? Al handles it.

When a shift cancels, ShiftCare doesn’t wait for humans. Al instantly finds, invites, and allocates the best available worker — based on skills, location, availability, and cost. Day or night.

Your rules. Applied every time.

SmartMatch uses real delivery signals and your configured rules to surface the best-fit worker for every shift. Transparent, controllable intelligence – not a black box. Built for regulated care.

Built for care agencies that want to grow with confidence.

Compliance first. Person-centred care always.

Person-Centred Care Management

More time for what matters

ShiftCare helps UK care agencies create and manage digital care plans, progress notes, and EMAR, keeping services CQC-compliant while delivering personalised, transparent, and safe support for every client.

Scheduling

Simple staff scheduling and shift planning

Plan and organise shifts with ease. Keep your teams updated in real time and reduce missed visits.

Invoicing & Payroll

Simplify admin and stay accurate

Automate invoicing, timesheets, and payroll in GBP. Integrated with Xero and QuickBooks Online.

Support Worker App

Everything your team needs on the go

Support workers can access rosters, care notes, and medication tasks from their mobile. Give them the tools to deliver care with confidence.

Download the ShiftCare App

4.8

Family Portal

Staff management made simple

Get real-time visibility across your care team, from schedules and shift activity to service updates, all in one secure, cloud-based platform.

AI & Automation

Work smarter, stay compliant

From intelligent rostering to real-time compliance alerts, automation reduces errors and saves time.

See how ShiftCare supports your care agency

Domiciliary Care

Manage home care visits, care notes, and EMAR in one place.

Aged Care

Simplify rostering, invoicing, and compliance reporting.

Allied Health

Manage referrals, notes, and client outcomes.

Support Coordination

Help families access the best possible care, and keep billing simple for them.

Self-Managed Participants

Give private clients clear invoices and personalised care plans.

Recent Releases

Stay up-to-date with product improvements

We release new features every month, focused on compliance, PCCP, and reporting. See how we’re supporting care providers across the UK.

Our mission is to support care providers in delivering safe, compliant, and person-centred services. Every feature we add is guided by that goal.

Testimonials

ShiftCare Reviews

4.8 overall on Capterra

4.8 overall on Xero

4.7 overall on Google Reviews

4.8 overall on Software Advice

4.8 overall on G2

4.8 overall

4.7 overall

4.8 overall

ShiftCare brings our care planning, rostering and compliance into one system, delivering real-time insight and better outcomes, without extra admin or training.

It’s just really user friendly. I have some support workers who struggle with technology, but they found ShiftCare simple. That’s kudos to the designers.

In audit and compliance, we’ve got everything now. If we have any query about what we’re doing, it’s just at the tip of a finger.

Great app to get an instant update about your shifts and your client’s needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.

When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement, now it takes me minutes with ShiftCare.

The admin that took a full day now gets done in about an hour. It’s definitely caused a lot less stress. I’m very busy, and it has given me time to focus on more important things.

My business has been with Shiftcare for around two years. It is a fantastic system. I save so much time in regards to rostering, sending invoices, staff management, and so much more. It also communicates with my accounting software with a few clicks of a button. I highly recommend Shiftcare.