Typically, we find that our virtual onboarding sessions allow us to cover and assist with every step of the process, while still providing a personal experience as you're guided by a member of our dedicated customer success team.

No, ShiftCare offers a range of free resources across Youtube which includes how-to videos and webinars, as well as help articles for all the finer product details. ShiftCare also offers a free introductory session to ensure you get off on the right foot.

See how our Onboarding Basics deal simplifies the initial setup process with targeted training, assistance with timesheets and invoices, and a 30-minute Q&A follow-up, ensuring a seamless start for NDIS Providers.

Generally speaking, the larger the organisation, the longer implementation takes. It can take a few days for smaller businesses, up to 40 days for mid to large organisations, and approximately 2 months for businesses that have complex integration and staffing requirements.

Including the free introductory session, a small business could be up and running with ShiftCare from day 1, although for a more established small business transitioning across from existing software, a couple of days can stretch out to 2 weeks.

Implementation time is variable, although we typically find that it takes between 3-7 weeks depending on the size, engagement and complexity of the business's existing setup and/or software.

It takes approximately 2 months for large customers to get fully onboarded and implemented with ShiftCare. This is influenced by the unique and more complex needs of these sized businesses. By booking a 30-minute demo with the ShiftCare team a clear timeline can be established before making any commitment.