Person-Centred Care Plans (PCCP)
Put people at the centre of care.
ShiftCare’s Person-Centred Care Plans help UK care agencies stay compliant with CQC requirements while delivering care that reflects each individual’s goals, preferences, and needs.
Care agencies often struggle with three things: staying compliant, keeping staff happy, and scaling without adding more admin. Person-Centred Care Plans in ShiftCare are built to fix those problems.
Custom, Person-Centred Templates
Build plans with client goals, preferences, outcome-focused metrics. Makes plans usable and meaningful.
EMAR / Medication Integration
Link medications directly with care plans. Reduces errors, simplifies checks.
Real-Time Progress Notes & Review Alerts
Ensure plans stay current; alerts before reviews are due; easy tracking.
Digital Access (App & Web)
Staff can view / update plans on shift from mobile; management sees oversight dashboards.
Risk Assessments + Compliance Tools
Embed risk, safety, safeguarding inside care plans. Useful at inspections.
Family / Carer Portal or Access
Share relevant plan info to relatives to build transparency and trust.
Any Questions ?
What Keeps Care Agency Leaders Up at Night
- Failing CQC inspections because care plans are incomplete, out of date, or hard to access.
- Losing staff who get frustrated by admin burden, duplication, unclear client info.
- Struggling to scale services without introducing chaos or compliance risk.
- Wasting hours on paperwork instead of delivering care.
How PCCP Solves Your Problems
| Goal | How PCCP Helps |
|---|---|
| Stay inspection-ready and compliant | Reports, audits, care plans, EMAR, risk assessments all stored, versioned, available on demand. |
| Improve quality and consistency of care | Care plans centre on individual needs and outcomes, updated in real time; families/carers included. |
| Reduce staff burden and improve retention | Clear, accessible info; less manual repetition; app access on shift; less firefighting. |
| Scale safely | Templates, workflows that grow with you; scalable policies for reviews; central oversight. |
| Save time & cut waste | Digital care plans, fewer paper forms; automated alerts; integrations like EMAR reduce double-entry. |
Features
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Rostering
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Invoicing
Manage invoicing in one easy to use place. Bulk bill and make accounting simple.
Support Worker App
Put the power of shift planning and client management at your team’s fingertips.