- Care Plans
Person Centred Care Plans for UK Home Care & Domiciliary Agencies.
ShiftCare’s Care Plans place the person at the centre of every decision, action and review. Plans are co‑produced with the person and, where appropriate, their representatives—so what matters to them is captured in their own words and can be kept up to date by them.
Each plan connects to visit‑specific tasks for care workers and gives managers live visibility. From first assessment to outcomes, everything is captured, auditable and easy to evidence.
Integrated Workflow: Everything Connected
Integrated Care: linking daily visits to personal goals Turn About Me / personal plan details into SMART goals and visit‑specific tasks so care workers know exactly what to do and why. Progress notes, observations and outcomes flow into one source of truth—no re‑keying, no scattered paperwork.
- Person’s voice captured up front (About Me / personal outcomes)
- Goals & tasks surface on each visit/call in the rota
- Notes and outcomes recorded in real time for managers and families
Client-Centred Care: Co-produce Plans with those that Matter Most
Every care plan is shaped by the Service User’s goals, preferences, and routines, ensuring true co-production and empowering care teams to deliver what matters. Plans evolve as needs or wishes change, ensuring continuously personalised support. Care teams get clear direction from scheduled tasks, while managers track live progress and adapt support as needed. By focusing on what matters most to the person receiving care, agencies deliver services that are respectful, personalised, and outcome-driven.
Line of Sight: Visibility for Providers, Carers & Families
Transparency is at the heart of great care. With ShiftCare, progress updates, shift notes, and tasks are recorded in real time, so nothing gets lost. Managers can track performance instantly, spot trends early, and step in before small issues become major concerns. Families gain peace of mind knowing their loved one’s care plan is up to date and being followed with consistency. Everyone works from the same information, creating continuity and trust.
- Real-time visibility for Managers to track progress
- Capture progress on goals, so nothing is missed
- One source of truth for notes, comments and updates - ensuring you’re all on the same page
- Early intervention - identify issues before they escalate and adapt plans as needed
Flexibility & Growth: Adapt to Changing Needs
Care needs evolve. ShiftCare makes it simple to update care plans, adjust tasks, reassign shifts, and maintain goals instantly, ensuring no individual falls through the cracks. Whether you’re running a small home care agency or scaling a multi-branch provider, scale confidently with consistent, person‑centred delivery.
- Update plans in seconds; keep teams aligned
- Review prompts so nothing falls through the cracks
- Configurable templates for different services and regions
Key Care Plan Features
- Structured goals, tasks, and health needs linked directly to shifts
- Real-time progress tracking so nothing is missed
- Built-in safeguards for accuracy and compliance
- Instant oversight for managers with live performance data
- Flexible updates as care needs evolve
- Scalable design to support agency growth across domiciliary and social care
Highly personalized care
Deliver better support outcomes
See how ShiftCare’s Care Plans can simplify your workflow and strengthen outcomes. Book a demo today and discover how to deliver truly person-centred home care and disability services with less admin and more impact.
Any questions?
How does ShiftCare support compliance with all UK care regulators?
ShiftCare is designed to align with the requirements and quality frameworks of the CQC (England), CIW (Wales), Care Inspectorate (Scotland), and RQIA (Northern Ireland). Our templates and workflows support best practice in person-centred care, robust record-keeping, safeguarding, and transparent outcome measurement—making it easy to evidence compliance for any UK regulatory inspection
How do care plans support home care agencies?
For home care providers, ShiftCare links care plans to rostering, reporting, and compliance in one system. This reduces paperwork, saves time, and ensures care is consistent and personalised.
How is the service user’s voice captured and made central in each care plan?
Every ShiftCare plan is co-created with the individual (and their nominated advocates), documenting their personal wishes, goals, routines, and strengths. Plans use accessible language and can be shared with families or partners (subject to consent), ensuring continuous involvement and transparent support.
Is ShiftCare suitable for agencies of any size or service type?
Absolutely. Whether you’re a small independent agency, a large regional provider, or operate across multiple UK countries, ShiftCare scales with your operations. Our flexible design supports domiciliary, supported living, residential, and complex care models.
What makes ShiftCare’s care plans different?
Unlike static documents, ShiftCare care plans are dynamic and connected to your workflow. They evolve with client needs, integrate into daily schedules, and provide live oversight to reduce risk and improve outcomes.
Will this help reduce admin for my team?
By integrating planning, daily delivery, and reporting in a digital workflow, ShiftCare eliminates duplicative records and paperwork. Support workers can spend more time with service users, while managers get the oversight they need in fewer clicks.