Transport & Mileage
Domiciliary care mileage tracking, fully automated.
ShiftCare already knows your rota, your clients, and their care plans. Every journey is GPS-verified, correctly allocated, and billed, without a spreadsheet in sight.
THE TRANSPORT LIFECYCLE
From route to reimbursement, without the admin.
Because ShiftCare connects your rota to your billing, transport just happens. Every mile captured, every cost allocated, every claim built from verified data.
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Capture - automatic, before the door opens
One tap. GPS records route, distance, and duration in the background, care workers focus on the visit ahead.
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Allocate - vehicle type sets the rule
Personal or company vehicle, the correct HMRC-aligned reimbursement rate is applied automatically, every visit.
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Bill - GPS distance flows into client invoices
Enable the toggle and verified travel mileage populates the invoice automatically, zero manual entry for your billing team.
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Audit - every journey timestamped and CQC-ready
GPS-verified records ready to export the moment your inspector asks, with nothing to prepare.
TO-VISIT & IN-VISIT TRAVEL
Every in-visit journey. Right vehicle, right rate.
Whether it’s a to-visit run, accompanying a client to a medical appointment, or travel between community access stops, every mile is captured, categorised, and correctly allocated, automatically.
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Personal or company vehicle - care worker's choice
Vehicle type remembered from last time, the correct reimbursement rate applied visit after visit, without admin intervention.
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Unlimited in-visit journeys
Every stop, every leg, every mile, captured and linked to the shift record, no matter how many journeys the day involves.
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Smart clock-out prompt
Care workers with a visit within 60 minutes are automatically prompted to start tracking, right data captured every time.
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GPS-verified distance, every time
Every mile verified by GPS, every claim holds up, every reimbursement rate is exactly right.
ADMIN VISIBILITY
Transport spend visible. Overruns prevented before they happen.
Every journey, every vehicle, and every mileage allocation visible before a penny moves, so your team reviews and approves from clean, flagged data, not a spreadsheet.
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Journeys tab inside every shift drawer
All trips, to-visit and in-visit, visible in one click, with distance, duration, and vehicle type.
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Client mileage cap variance at a glance
Transport spend shown against each client's agreed cap, group visits flagged automatically so overruns don't reach the invoice.
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Automatic anomaly flags on the timesheet
Vehicle mismatches surface as colour-coded flags, your team sees exactly what happened without reviewing a single record manually.
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Override, adjust, and approve before payroll
Full override control from the shift drawer, every record exact before payroll locks.
PAYROLL & CLIENT BILLING
From GPS journey to client invoice, automatically.
GPS data flows straight into client billing and HMRC-aligned payroll, every mile from verified distance, not memory.
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Travel mileage auto-populates into client invoices
Enable the toggle and GPS distance flows straight into the invoice, zero manual entry for your billing team.
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HMRC-aligned personal vehicle reimbursement
The correct per-mile rate is applied automatically based on what the care worker drove, clean payroll every period.
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Admin override always available
Override vehicle type, distance, or rate from the shift drawer, records reflect the real world, before payroll runs.
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CQC-ready mileage records, built in
Journey evidence timestamped and GPS-verified in every shift, exportable the moment CQC asks.
FLEET & TRANSPORT INTELLIGENCE
Your fleet, always compliant. Every transport cost, accounted for.
Every vehicle registered, assigned, and tracked in one place, the foundation of a transport operation that scales without adding admin.
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Register and manage your fleet centrally
Add a vehicle once and it's live in the care worker app, MOT dates, expiry, and maintenance schedules always current.
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Compliance reporting with one click
Registration status, MOT expiry, and maintenance schedule, filtered and exported in seconds for CQC, insurance, or fleet review.
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Pre-assign vehicles before visits start
Set the expected vehicle at visit creation, deviations flag in red automatically, accurate records without anyone having to ask.
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Visit-by-visit vehicle usage history
Every transport run logged against each vehicle, real data for maintenance scheduling, insurance, and fleet decisions.
Frequently Asked Questions
What is mileage tracking in domiciliary care software?
ShiftCare’s mileage tracking is one layer of a broader transport automation system. GPS-based tracking uses the care worker’s mobile device to capture journey distances, routes, and timing automatically, replacing manual odometer readings and paper logs. In the domiciliary care context, this data supports client billing, HMRC-aligned reimbursement for personal vehicle use, and CQC audit trails. Because ShiftCare already holds your rota, client details, and visit context, it connects GPS-verified travel directly to invoicing and payroll, with the goal of eliminating manual transport administration entirely.
Does ShiftCare's mileage tracking work with both personal and company vehicles?
Yes. ShiftCare supports both personal and company vehicle tracking. Care workers select their vehicle type at the start of each trip, personal vehicles are identified by registration number, while company vehicles are selected from a registered fleet dropdown. For personal vehicle use, ShiftCare automatically applies the configured per-mile reimbursement rate to payroll. For company vehicles, no personal allowance is applied. Admins can pre-assign an expected vehicle type to a visit; if the care worker uses a different vehicle, the timesheet flags the variance automatically for review before payroll runs.
Is ShiftCare's mileage data suitable for CQC inspection purposes?
ShiftCare maintains GPS-verified journey records with timestamps, routes, distances, and vehicle details, all exportable from the Report Hub. Whether this meets your specific CQC inspection requirements depends on your individual inspection context.
How does ShiftCare handle transport for visits with multiple clients?
Does the mileage tracking feature work offline?
ShiftCare’s GPS mileage tracking runs through the mobile app and uses the device’s built-in location services. As long as GPS is enabled on the care worker’s device, tracking can occur even in areas with intermittent mobile data coverage, trip data is synced to the platform once connectivity is restored.
Can admins view and edit mileage records after a visit ends?
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Care Rostering
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Invoicing & Billing
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Care Worker App
A 4.8-star rated app that handles clock-ins, care notes, mileage, and incident reporting in one place.
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