TRUSTED BY UK CARE PROVIDERS
What UK care providers say about ShiftCare.
ShiftCare is used by domiciliary care agencies, social care providers and supported living services across the UK. Below, you'll find reviews from UK customers alongside the broader Capterra and GetApp review pool of 145+ verified reviewers worldwide. It's the same operator-friendly software they trust to run rotas, care plans, medication and compliance.
"A single, intuitive platform to manage care plans, medication and compliance."
"Simple to use, quick to set up, and backed by great support."
"5.0 stars from UK App Store users."
WHAT PROVIDERS LOVE
The themes that come up, again and again.
Real quotes from providers in this region, organised by the operational themes that come up most often in reviews.
"As a multi service provider, we needed a system that could manage complexity without creating more work for our teams. ShiftCare has given us a single, intuitive platform to manage care plans, medication and compliance."
Nadine Anthony
Social Care Manager, Ambition24
"Simple to use, quick to set up, and backed by great support. ShiftCare has reduced our admin and made managing shifts and care far easier for our whole team."
Nasra
CEO, Lifechoice Services
"The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time and resolution of issues. ShiftCare is intuitive and work flows organically."
Karen F
Manager, Hospital & Health Care
"Easy to use, and not only a rostering platform but also works for invoicing. Excellent, never ran into any trouble, and if I do I can ask a question and get a response quickly."
Brayden R
Manager, Health & Fitness
"Love the reliability and the way our staff interact with it. The Job Board is one of our favourite time saving features. ShiftCare has streamlined our scheduling and client management."
Toby H
Director, Hospital & Health Care
"Easy to use for support workers and operations. Mobile friendly. Ease of invoicing. Great move to ShiftCare, a far cry from our last provider. The customer service is fantastic."
Leah M
Operations Manager, Hospital & Health Care
"The program is easy to use and the support is second to none. They are always available to answer a question or assist with an issue in a timely manner."
Leigh E
Managing Director, Individual & Family Services
"I found it all very user friendly and easy to learn how to use. Customer support has been excellent. Easy to learn to use and teach staff."
Paula
Hospital & Health Care
"Shiftcare facilitates the efficient operation of my business. Its user-friendly interface enables both administrative personnel and staff members to navigate and utilise its features effortlessly."
Kristina P
Managing Director
"The program is easy to use and the support team is always very responsive. I feel supported all the time."
Laney W
Finance Manager, Individual & Family Services
WHERE PROVIDERS LEAVE REVIEWS
Verified on the platforms that matter to buyers.
ShiftCare doesn't pick the reviews you see here. They are aggregated from independent platforms care providers use to evaluate software.
145 reviews · 90% recommend
Independent reviews from verified software buyers (global pool).
Read on Capterra UK →145 reviews
Verified reviews aggregated alongside Capterra.
Read on GetApp UK →145 reviews · 90% recommend
Reviewer-vetted ratings from care operators.
Read on Software Advice UK →23 UK ratings
Care worker app ratings from UK care teams.
Read on Apple App Store →HOW PROVIDERS USE SHIFTCARE
Stories from providers in this region.
Real operations, in the customer's own words.
OPERATING SYSTEM FOR MULTI-SERVICE CARE · UK
"A single, intuitive platform to manage care plans, medication and compliance.".
"As a multi service provider, we needed a system that could manage complexity without creating more work for our teams. ShiftCare has given us a single, intuitive platform to manage care plans, medication and compliance."
- Care plans, medication and compliance in one place
- Complexity managed without adding admin work
- Same system used by frontline and management
OPERATOR-FRIENDLY · UK
"Simple to use, quick to set up, and backed by great support.".
"Simple to use, quick to set up, and backed by great support. ShiftCare has reduced our admin and made managing shifts and care far easier for our whole team."
- Simple to use across the whole team
- Quick to set up, fast time to value
- Admin reduced for management and frontline
WHAT PROVIDERS SAY, FEATURE BY FEATURE
The reviews behind the features.
The most-quoted product capabilities mapped to the customer feedback they earn.
ROTA & SHIFT MANAGEMENT
Rotas that handle the real shape of UK domiciliary care..
Whether you are running short visits, supported living shifts or a mix, your rota has to flex with the realities of the day. ShiftCare gives you that flexibility, with the auditability CQC inspections require.
Explore rota management"Simple to use, quick to set up, and backed by great support. ShiftCare has reduced our admin and made managing shifts and care far easier for our whole team."
Nasra
CEO, Lifechoice Services, UK
CARE PLANS & MEDICATION
Care plans, medication and compliance in one platform..
Multi-service providers cite the consolidation as the reason they chose ShiftCare. Care plans, MAR charts, body maps and notes all sit alongside the rota, so frontline and management share the same record.
Explore care management"ShiftCare has given us a single, intuitive platform to manage care plans, medication and compliance."
Nadine Anthony
Social Care Manager, Ambition24, UK
CARE WORKER APP
The phone-first app care workers actually use..
Care plans, medication, shift notes, body maps, on the care worker's phone. UK App Store users rate the app 5.0/5 from 23 ratings, the highest of any region.
Explore the care worker app"ShiftCare is an excellent app that makes managing my daily shifts and client tasks so much easier."
UK care worker
Apple App Store, UK
THE NUMBERS BEHIND THE REVIEWS
Trusted across four countries.
rating on the UK App Store
care providers using ShiftCare globally
countries: AU · US · CA · UK
years in market, building care operations software
median first response time from our support team
THE WALL OF LOVE
More reasons providers stay with ShiftCare.
Verified quotes from providers in this region, drawn from Capterra, the App Store and our customer-success records.
"Shiftcare is top of the line if appointment management is your main concern! Excellent value for money."
Brooks LMedical Assistant, Medical Practice
"Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we can always book an appointment with one of the experts."
Kylie CDirector, Individual & Family Services
"The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care."
Stacey BOwner Manager, Consumer Services
"User-friendly, regular updates, minimal glitches, all in one system."
Candice SDirector, Non-Profit Organization
"ShiftCare is easy to use, easy to understand, easy to manage, easy to use for invoicing, easy to find our clients and employees information when needed."
Jaz HAdministration, Hospital & Health Care
"Shift Care has made a huge improvement to our efficiency and reduced time and errors in payroll and invoicing. All our team are happier."
Terry WChief Operating Officer, Individual & Family Services
"I enjoyed working with ShiftCare and being able to assign care workers to clients and schedule appointments for care with ease."
Julie RScheduling, Hospital & Health Care
"Shiftcare was by far the best decision we made! It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless."
Melissa SOwner, Hospital & Health Care
COMMON QUESTIONS
What care providers ask before signing up.
Yes. ShiftCare supports the rota, care planning, medication, shift-note and audit-trail requirements that CQC inspections cover. Ambition24, a multi-service provider in the UK, describes it as a "single, intuitive platform to manage care plans, medication and compliance."
Medication records sit alongside the rota and care plan. Care workers see prescribed medications on their phone, record administration at the point of care, and any missed or refused doses are flagged in the audit trail.
The Apple App Store rating in the UK is 5.0/5 from 23 ratings, the highest of any region. Care workers can see assigned shifts, care plans, medication, body maps and shift notes on their phone.
UK providers who switched to ShiftCare cite consistent themes: cleaner interface for frontline care workers, faster onboarding, and a responsive support team. The platform is designed to manage complexity across multiple services without creating more work.
Yes. Ambition24 in the UK runs multiple services on a single ShiftCare instance: "As a multi service provider, we needed a system that could manage complexity without creating more work for our teams."
Most UK providers go live within two weeks. Lifechoice Services describes it as "quick to set up" and "simple to use," with the support team helping new providers get to live operations fast.
Yes. Care notes, signatures, medication records, shift evidence and care plans are stored in one searchable place. When inspections arrive, providers have the documentation they need without chasing paper across systems.
Independent platforms only. Reviews are aggregated globally from Capterra UK, GetApp UK, Software Advice UK, the App Store and Google Play. The Capterra global rating is 4.6/5 from 145 reviews; the UK App Store rating is 5.0/5.
GET STARTED
Join the UK care providers running their operations on ShiftCare.
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