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Customer stories

How UK care providers run on ShiftCare.

Domiciliary care and multi-service providers on what changed with ShiftCare, in their own words.

  • Domiciliary care · Burton upon Trent

    Less admin for the whole team.

    “Simple to use, quick to set up, and backed by great support. ShiftCare has reduced our admin and made managing shifts and care far easier for our whole team.”

    Nasra, CEO, Lifechoice Services

    • Quick to set up
    • Shifts and care easier to manage for everyone
In their words

The themes that come up, again and again.

Rotas that are easy, invoicing that flows through Xero, support that answers in minutes and time saved on admin. A sample of what reviewers say.

  • Help CentreReview on Capterra

    The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time and resolution of issues.

    KarenManager, Hospital & Health Care
  • Help when you need itReview on G2

    User friendly. Staff are always available to help

    Jacqui B.Director, Mid-Market (51-1000 emp.)
  • Scheduling and rosteringReview on Capterra

    Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers.

    ScottDisability Support Worker, Individual & Family Services
  • One central placeReview on G2

    Love how easy and efficient it makes managing staff, rosters, client information and day-to-day operations. It keeps everything organised in one central place, improves communication and reduces the amount of paperwork.

    Harley B.Operations Manager, Mid-Market (51-1000 emp.)
  • Mobile appReview on Capterra

    The mobile app is particularly helpful for support workers accessing shift details and recording notes while out in the community.

    LiamDirector, Mental Health Care
  • Clear wordingReview on G2

    It’s very easy and uncomplicated to use, with clear wording throughout.

    Natasha G.Support worker, Small-Business (50 or fewer emp.)
  • Time savingsReview on Capterra

    I save so much time in regards to rostering, sending invoices, staff management, and so much more.

    RickySupport worker, Mental Health Care
  • Case notesReview on G2

    Exporting case notes is easy, and ShiftCare has pretty much all the functions we need to run our business.

    Ruby S.Small-Business (50 or fewer emp.)
  • Ease of useReview on Capterra

    The system is clear, user-friendly, and easy to navigate. Tasks, schedules, and client information are easy to find, which saves time and supports effective daily planning.

    LexiAssessor, Health, Wellness & Fitness
  • Always improvingReview on G2

    I love how easy shiftcare is to use and how they take on feedback to make changes.

    claudia P.Administrator prior used to be HR manager, Small-Business (50 or fewer emp.)
  • Payroll and invoicingReview on Capterra

    Shift Care has made a huge improvement to our efficiency and reduced time and errors in payroll and invoicing.

    TerryChief Operating Officer, Individual & Family Services
  • Excellent featuresReview on G2

    Easy to use and well organised, with excellent features.

    Sarah L.Registered Nurse/Business Owner, Small-Business (50 or fewer emp.)
  • Customer serviceReview on Capterra

    The ease and customer service is probably the best we have had. We find it easy and so do our staff

    MarcelleDirector Office Manager, Consumer Services
  • Compliance reportingReview on Capterra

    Compliance reporting is easy with the reports section and exports from ShiftCare.

    JohnHR manager, Health, Wellness & Fitness
  • OnboardingReview on Capterra

    I found it all very user friendly and easy to learn how to use. Customer support has been excellent. Easy to learn to use and teach staff.

    PaulaCEO, Hospital & Health Care
  • Job BoardReview on Capterra

    Love the reliability and the way our staff interact with it. The Job Board is one of our favourite time saving features. ShiftCare has streamlined our scheduling and client management.

    TobyDirector, Hospital & Health Care
  • Person-centred careReview on Capterra

    It helps our team stay organized and deliver quality, person-centered care to our clients.

    TienDay Program and care advisor, Hospital & Health Care
  • Admin and staffReview on Capterra

    Shiftcare facilitates the efficient operation of my business. Its user-friendly interface enables both administrative personnel and staff members to navigate and utilize its features effortlessly.

    KristinaManaging Director, Individual & Family Services
FAQ

What care providers ask before signing up.

Is ShiftCare built for UK care providers?

Yes. Domiciliary care agencies, supported living services and multi-service providers in the UK run their rotas, care plans, medication records and invoicing on ShiftCare, with the records CQC inspections ask for in one place.

What do providers say in their reviews?

Ease of use, support that answers quickly, a Xero integration that saves admin time and one platform in place of several tools. You can read every review on G2, where ShiftCare is rated 4.5, and Capterra, where it is rated 4.6.

Where do these reviews come from?

Independent review sites: Google, G2, Capterra, GetApp, Software Advice, the Apple App Store and Google Play. Every public review, positive and critical, is visible there.

How do I get started?

Start a free trial and set up your own team, or book a demo and we’ll walk you through it.

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