Already using ShiftCare? Client login Customer support
Book a demo Start free trial

Already using ShiftCare?

Client login Customer support

Plans and pricing

From £7 per user a month.

AI in every plan. Start free on Premium, with every feature, for 7 days. No credit card.

Prices in GBP, excluding VAT. Annual plans are paid upfront. Minimum 5 users. Enterprise for 250+ staff.

Basic

Rotas, call monitoring and care notes, off paper.

£7per user / month · billed annually

or £9 per user billed monthly

Billed annually£35 / month

Total yearly costSave 22%£420 / year

Paid upfront. Monthly would be £540 a year.

Start free trial
  • Rota planning and scheduling
  • GPS-verified clock in and clock out, plus mileage and expenses
  • One app for your whole team, works offline
  • AI progress notes, voice transcription and the Completeness Coach
  • Signals that spot problems across notes, rotas, invoices and messages
  • Biometric app unlock, Face ID, Touch ID or fingerprint on every open
Compare plans

Professional

Fill open visits and invoice councils in bulk.

£11per user / month · billed annually

or £14 per user billed monthly

Billed annually£55 / month

Total yearly costSave 21%£660 / year

Paid upfront. Monthly would be £840 a year.

Start free trial
  • Everything in Basic, plus
  • Signals that recommend the next step
  • Open visits offered to qualified care workers nearby, on their phone
  • Bulk invoicing for local authorities, ICBs and private clients, with automated reminders
  • Travel time and overtime visibility before it reaches payroll
  • Business reporting and team insights
  • Team messaging
Compare plans

Premium

Recommended

Care plans, eMAR and the family portal.

£16per user / month · billed annually

or £20 per user billed monthly

Billed annually£80 / month

Total yearly costSave 20%£960 / year

Paid upfront. Monthly would be £1,200 a year.

Start free trial
  • Everything in Professional, plus
  • Signals that suggest the next step
  • Cost, revenue and margin on every shift
  • Audit trails, advanced incident management and the evidence behind every visit
  • Family Portal, where families see the rota on their own phone
  • Care plans and eMAR medication tracking
Compare plans

Add-on: SMS shift reminders to your team, £0.05 per SMS · any plan

Prices in GBP, excluding VAT. Annual plans are paid upfront. Minimum 5 users. Enterprise for 250+ staff.

250+ staff? Enterprise adds multi-entity governance, franchise and account hierarchy, and a dedicated customer success manager. Talk to an expert

Talk to an expert about Enterprise

The details, when you need them

Compare plans.

Open a category to see what’s included in each plan.

Basic

£7

per user / month · billed annually

or £9 billed monthly

Start free trial

Professional

£11

per user / month · billed annually

or £14 billed monthly

Start free trial

Premium

£16

per user / month · billed annually

or £20 billed monthly

Start free trial
ShiftCare plans compared, feature by feature
Feature Basic £7 / user / month, billed annually Start free trial Professional £11 / user / month, billed annually Start free trial Premium £16 / user / month, billed annually Start free trial
AI note rephrase & enhance Included in Basic Included in Professional Included in Premium
AI rephrase for multi-heading notes Included in Basic Included in Professional Included in Premium
Voice-to-text note transcription Included in Basic Included in Professional Included in Premium
AI settings dashboard Included in Basic Included in Professional Included in Premium
AI client health dashboard Included in Basic Included in Professional Included in Premium
AI cancelled shifts report Included in Basic Included in Professional Included in Premium
AI billing intelligence dashboard Included in Basic Included in Professional Included in Premium
AI staff declined shifts insights Included in Basic Included in Professional Included in Premium
Completeness Coach, which prompts a care worker while the note is still open Included in Basic Included in Professional Included in Premium
AI Chat Included in Basic Included in Professional Included in Premium
Document upload in AI Chat Included in Basic Included in Professional Included in Premium
AI reminder message generation Not in Basic Not in Professional Included in Premium
AI client handover summary Not in Basic Not in Professional Included in Premium
One-click AI client summary Not in Basic Not in Professional Included in Premium
AI generated forms & documentation Not in Basic Not in Professional Included in Premium
Connect ShiftCare to your AI assistant (MCP) Not in Basic Not in Professional Included in Premium
AI reporting Not in Basic Not in Professional Included in Premium
Google Drive: new files read and sorted Not in Basic Not in Professional Included in Premium
Care Signals: risk in care notes Basic: Detects Professional: Recommends Premium: Acts
Rota Signals: rota gaps and compliance risk Basic: Coming soon Professional: Coming soon Premium: Coming soon
Invoice Signals: claims and invoices that will not reconcile Basic: Detects Professional: Recommends Premium: Acts
Inbox Signals: messages that need an answer Basic: Coming soon Professional: Coming soon Premium: Coming soon
Staff Signals: expiring credentials and burnout risk Basic: Coming soon Professional: Coming soon Premium: Coming soon
Client Signals: budgets running low and care needs changing Basic: Coming soon Professional: Coming soon Premium: Coming soon
Unlimited clients Included in Basic Included in Professional Included in Premium
Client & staff profiles Included in Basic Included in Professional Included in Premium
Task management & notes Included in Basic Included in Professional Included in Premium
Custom roles & permissions Included in Basic Included in Professional Included in Premium
Works offline on mobile Included in Basic Included in Professional Included in Premium
Care plans & goals Not in Basic Not in Professional Included in Premium
Advanced incident management Not in Basic Not in Professional Included in Premium
eMAR medication tracking Not in Basic Not in Professional Included in Premium
Funding, balances & alerts Not in Basic Not in Professional Included in Premium
Family Portal, on web and mobile Not in Basic Not in Professional Included in Premium
Scheduler & group rotas Included in Basic Included in Professional Included in Premium
Care worker app Included in Basic Included in Professional Included in Premium
Recurring shifts Included in Basic Included in Professional Included in Premium
Today tab and Admin app Included in Basic Included in Professional Included in Premium
Sleepover Agent Basic: Detects Professional: Recommends Premium: Acts
Job board for advertising vacant shifts Not in Basic Included in Professional Included in Premium
Smart carer matching Not in Basic Included in Professional Included in Premium
Drop-off address Not in Basic Included in Professional Included in Premium
Job Board automatic backfill Not in Basic Included in Professional Included in Premium
Draft-and-publish rostering Not in Basic Not in Professional Included in Premium
Shift change notifications (client/family) Not in Basic Not in Professional Included in Premium
Carer attendance management Not in Basic Not in Professional Included in Premium
Automated mileage verification (miles) Not in Basic Not in Professional Included in Premium
Shift activity log Not in Basic Not in Professional Included in Premium
Work Hour Caps Not in Basic Not in Professional Included in Premium
Cost, revenue and margin on every shift † Not in Basic Not in Professional Included in Premium
Shift Details Report with margin, CSV and PDF export † Not in Basic Not in Professional Included in Premium
Margin visibility without exposing pay rates † Not in Basic Not in Professional Included in Premium
Manage team availability Included in Basic Included in Professional Included in Premium
Document management & staff uploads Included in Basic Included in Professional Included in Premium
Staff onboarding & bulk updates Included in Basic Included in Professional Included in Premium
Business reporting Not in Basic Included in Professional Included in Premium
Real-time team insights Not in Basic Included in Professional Included in Premium
Activity log & audit trails Not in Basic Not in Professional Included in Premium
Custom forms Not in Basic Not in Professional Included in Premium
Hours, expenses, mileage & allowances Included in Basic Included in Professional Included in Premium
Custom timesheets Included in Basic Included in Professional Included in Premium
Integrations with Xero, QuickBooks Online and HubSpot Included in Basic Included in Professional Included in Premium
Clock in & clock out (geo-fenced) Included in Basic Included in Professional Included in Premium
Staff timesheets in mobile Included in Basic Included in Professional Included in Premium
Break time tracking Not in Basic Not in Professional Included in Premium
Late clock-in notifications Not in Basic Not in Professional Included in Premium
Split mileage & verification Not in Basic Not in Professional Included in Premium
Client signatures Not in Basic Not in Professional Included in Premium
HubSpot integration Included in Basic Included in Professional Included in Premium
Cost centre sync (Xero) Included in Basic Included in Professional Included in Premium
Split invoicing Included in Basic Included in Professional Included in Premium
Single or multiple tax rates Included in Basic Included in Professional Included in Premium
Accounting integrations Included in Basic Included in Professional Included in Premium
Bulk invoicing & claiming Not in Basic Included in Professional Included in Premium
Automated invoice reminders Not in Basic Included in Professional Included in Premium
Client billing records Not in Basic Included in Professional Included in Premium
Recurring billing Not in Basic Not in Professional Included in Premium
In-app notifications Included in Basic Included in Professional Included in Premium
Auto-save drafts Included in Basic Included in Professional Included in Premium
Team messaging between staff Not in Basic Included in Professional Included in Premium
Live chat Included in Basic Included in Professional Included in Premium
Onboarding & training Included in Basic Included in Professional Included in Premium
Webinars Included in Basic Included in Professional Included in Premium
Two-factor authentication Included in Basic Included in Professional Included in Premium
Biometric app unlock with Face ID, Touch ID or fingerprint Included in Basic Included in Professional Included in Premium
Require biometric unlock across the whole account Included in Basic Included in Professional Included in Premium
Multi-account login Not in Basic Not in Professional Included in Premium
Dedicated account manager * Not in Basic Not in Professional Included in Premium

† Shift costing: Premium, estimated until the shift completes.

Enterprise adds multi-entity governance, cross-location operational visibility, franchise and account hierarchy, leave management, enterprise-grade permissions, SSO, open API, custom implementation and 24/7 support.

Talk to an expert

* Minimum spend applies for a dedicated account manager.

FAQ

Your questions, answered.

What’s in the free trial?

Seven days of Premium with every feature switched on, and no credit card. Nothing renews automatically: when the trial ends, you choose a plan if you want to keep going. Plans start from £7 per user a month, billed annually. See the plans.

Which plan is right for me?

Start with the plan that matches the support your team needs today, and use the plan comparison to check the features. Over 250 staff? Talk to us about Enterprise.

Is AI included in every plan?

Yes. Every plan includes ShiftCare AI: rephrasing and voice-to-text for care notes, the AI dashboards for client health, billing, cancelled shifts and declined shifts, and Care Signals, which spot risk in care notes. On Basic, Signals detect it; Professional recommends the fix; Premium acts on routine ones for you and adds AI handover summaries, reminder messages and generated forms. Premium also connects ShiftCare to your own AI assistant, such as Claude or ChatGPT. Compare what each plan includes.

Can I connect ChatGPT or Claude?

Yes, on the Premium plan. ShiftCare MCP connects ShiftCare to your own Claude or ChatGPT account, so the assistant you already use can work with your ShiftCare data. See how ShiftCare AI works.

Can I move from my current system?

Yes. A dedicated specialist handles your data migration and training, and most UK providers go live in two to three weeks. Book a demo and we’ll walk through your current system with you.

Can I change plans later?

Yes. You can move up or down at any time and your billing adjusts from the next cycle.

Are prices VAT inclusive?

No. Prices are shown in pounds sterling and exclude VAT.

Build your team’s rota. In ShiftCare.

From £7 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.

More than 25 staff? Book a demo to see how ShiftCare fits a team your size.

How big is your team? Up to 25Start free trial 26+Book a demo