4.7
4.5
4.6
Care plans
Person-centred plans on every visit.
- Goals and tasks on each visit in the rota.
- Co-produced with the person, in their own words.
- Updated in seconds as their needs change.
Care management software
Higher standards of caremade simple.
From understanding the unique needs of your clients to sharing their progress, ShiftCare makes managing their support simpler, more accountable and less stressful.
From £7 per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care providers deliver $5B of care a year with ShiftCare.
Care plansPerson-centred plans on every visit.
8,000 care providers deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Care management
One record for every service user.
Care notes
Care notes recorded on every visit.
- Spoken into the phone and transcribed.
- Templates that capture what your team needs.
- Private notes only the right people see.
Client records
Know your clients in an instant.
- Contacts, private notes and message history in one profile.
- Care documents with reminders before they expire.
- Staff contracts and certificates beside them.
MAR charts
The MAR chart on every visit.
- Each visit opens the service user’s care plan and MAR.
- Every MAR entry timestamped and tied to the service user.
- Separate permissions, with a log of who changed what.
Family Portal
Keep families in the loop.
- Upcoming visits and the care team, synced from the rota.
- Visit records and documents you choose to share.
- Service requests, straight to your team.
Built for scale
What works at 10 service users breaks at 50.
Growth exposes the limits of disconnected tools. In ShiftCare, the rota, care plans, notes and MAR work from one source of truth, so nothing is entered twice.
| At 10 service users | At 50 service users | ||
|---|---|---|---|
| Care plans | A paper plan in the folder at each home. | 30-page PDFs filed in a drawer, unread on the visit. | Living plans in plain English on the app, on every visit. |
| Notes and MAR | Notes and MAR sheets collected each week. | Re-keying and scattered paperwork across teams. | The plan, MAR, daily notes and visit log all reference the same record. |
| Templates | Everyone knows each service user’s routine. | Notes and forms differ from branch to branch. | Configurable templates for different services and regions. |
| Inspections | Records pulled together when the inspector asks. | Evidence spread across folders, inboxes and spreadsheets. | Every note, MAR entry and incident timestamped, so records are ready. |
ShiftCare AI
Ask about any service user.
ShiftCare AI Chat answers from your care plans, notes and MAR charts. You decide what happens next.
ShiftCare AI Chat
Whose care plan reviews are due this month?
Read care plans and risk reviews
Margaret H. and Arthur B. have falls risk reviews due before 30 November. Add them to their next visits?
Whose documents expire in the next 30 days?
Read service user and staff documents
Three documents: Margaret H.’s service agreement and two carers’ training certificates. Send the reminders?
Which MAR entries are missing this week?
Read MAR charts and visit records
Arthur B.’s lunchtime dose on Tuesday has no MAR entry. Show the visit?
“As a multi service provider, we needed a system that could manage complexity without creating more work for our teams. ShiftCare has given us a single, intuitive platform to manage care plans, medication and compliance.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
250 staff or more? Talk to an expert
Basic
Rotas, call monitoring and care notes, off paper.
£7
per user / month · billed annually
or £9 billed monthly
£7
per user / month · billed annually
Monthly£45 / month
Annual£35 / month · £420 / year Save 22%
Professional
Fill open visits and invoice councils in bulk.
£11
per user / month · billed annually
or £14 billed monthly
£11
per user / month · billed annually
Monthly£70 / month
Annual£55 / month · £660 / year Save 21%
Premium
RecommendedCare plans, eMAR and the family portal.
£16
per user / month · billed annually
or £20 billed monthly
£16
per user / month · billed annually
Monthly£100 / month
Annual£80 / month · £960 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in GBP, excluding VAT. Annual plans are paid upfront.
FAQ
Your questions, answered.
What is care management software?
Care management software keeps each service user’s information in one place: care plans, goals, care notes, documents and MAR. In ShiftCare it is linked to the rota, so every visit carries the right plan and every note lands in the service user’s record.
Does ShiftCare work for supported living and complex care as well as home care?
Yes. It is the same platform, configurable per care type, and many providers run mixed models.
How does ShiftCare support the CQC and other UK regulators?
Templates and workflows support person-centred care, record keeping and safeguarding for the CQC (England), CIW (Wales), the Care Inspectorate (Scotland) and RQIA (Northern Ireland). Every visit, note, MAR entry and incident is timestamped and tied to the service user, so your records are ready when you need them.
Will we have to rewrite our existing care plans?
No. We import existing plans during onboarding, so you keep your content and just restructure how it is shown to carers.
Can families see the care plan and visits?
If you choose. The Family Portal can be enabled per service user with the right consent, and you control which information each family member sees.
Is service user information kept secure?
Yes. All sensitive information is stored securely and in line with GDPR, and access is permission-based, so private notes are seen only by the people you choose.
Give every service user one complete record.
Care plans, notes, records and MAR, linked to every visit. Start free, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.