From $8 per user a month for Canadian home care, disability services and community care providers. Seven days free on every plan, no card. Not sure which one fits? Book a demo.
Trusted by 8,000+ care providers worldwide
Built for providers growing from 10 to 50 staff across BC, Ontario and Alberta.
Everything in one place, so nothing gets missed.
$8 was $9 Save 11%
$9
per user, per month · billed annually
per user, per month · billed monthly
Everything you need to start
Spots the problems before they cost you money.
$13 was $15 Save 13%
$15
per user, per month · billed annually
per user, per month · billed monthly
Everything in Basic, plus
Most popular
Handles the paperwork and flags what needs attention.
$20 was $25 Save 20%
$25
per user, per month · billed annually
per user, per month · billed monthly
Everything in Professional, plus
7 days free. No credit card. Minimum 5 staff.
Prices in CAD, exclusive of GST/HST. Annual is paid up front; monthly cancels any time.
† Shift costing: Canada, Premium, estimated until the shift completes.
ShiftCare costs CA$8, $13 or $20 per user per month billed annually (Basic, Professional, Premium), or $9, $15 or $25 billed monthly. Minimum 5 users, and prices exclude applicable sales taxes. Estimate your savings.
For national providers and franchise groups, from 50 staff. Multi-entity governance, cross-location visibility, franchise and account hierarchy, leave management, SSO, open API, custom implementation and 24/7 support — all included — and a dedicated customer success manager.
Filter by province. Every agency below runs its schedule, notes, timesheets and billing in ShiftCare.
“It makes this job easier for me. It’s very rare that I need help from you guys… I found it very easy and friendly to use.”
New Brunswick
“I feel like I can breathe a little bit. I might actually be able to work on marketing.”
A.B.L.E Home Care Inc.
St. Andrews, New Brunswick
New Brunswick
“Mom might actually be able to retire from running the business.”
A.B.L.E Home Care Inc.
St. Andrews, New Brunswick
British Columbia
“The family portal keeps everyone connected. Clients, families, and our team always know what’s happening and when.”
Liz Lewington, Senior Care Nurse
Proper Care Inc., British Columbia
Alberta
“ShiftCare has significantly improved how we manage our staff. It’s allowed us to coordinate care in a streamlined and efficient way.”
Harleen, Marketing Coordinator
YYC Home Care Services, Calgary
Integrations connect to your own QuickBooks Online or Xero subscription. Payroll runs through your existing Canadian provider. Every person with a login counts as a user, including caregivers.
Progress notes, the schedule, your invoices and your inbox. Every plan gets all four. What changes is how far ShiftCare takes it.
Basic
A missing note, a gap in the schedule, an invoice that doesn’t match the shift, a message nobody answered. You see it before it becomes a problem.
Professional
Not just the flag — the fix. The shift offered to the right person, the invoice corrected, the reply drafted. You approve it. It’s how the Completeness Coach already works: it prompts the caregiver while the note is still open, not in a report next week.
Premium
The routine ones are handled and logged. You see what was done and why, and anything that needs a person still comes to you.
Risk in progress notes.
Schedule gaps and compliance risk.
Claims and invoices that won’t reconcile.
Messages that need an answer.
Shift reminders to your team
$0.05 / SMS
Any plan.
All add-on prices are in CAD, before tax. The Family Portal is included with Premium, not an add-on — it sits on the plan card above.
Nine sections, 73 features. Open only what you need.
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| AI note rephrase & enhance | |||
| AI rephrase — multi-heading notes | |||
| Voice-to-text note transcription | |||
| AI settings dashboard | |||
| AI client health dashboard | |||
| AI cancelled shifts report | |||
| AI billing intelligence dashboard | |||
| AI staff declined shifts insights | |||
| Completeness Coach — prompts a caregiver while the note is still open | |||
| AI reminder message generation | |||
| AI client handover summary | |||
| One-click AI client summary | |||
| AI generated forms & documentation | |||
| Connect ShiftCare to Claude or ChatGPT (MCP) |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Care Signals — risk in progress notes | Detects | Recommends | Acts |
| Schedule Signals — schedule gaps and compliance risk | Detects | Recommends | Acts |
| Invoice Signals — claims and invoices that will not reconcile | Detects | Recommends | Acts |
| Inbox Signals — messages that need an answer | Detects | Recommends | Acts |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Unlimited clients | |||
| Client & staff profiles | |||
| Task management & notes | |||
| Custom roles & permissions | |||
| Works offline on mobile | |||
| Care plans & goals | |||
| Advanced incident management | |||
| eMAR medication tracking | |||
| Funded hours, balances & alerts | |||
| Family Portal — web and mobile app |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Scheduler & group schedules | |||
| Caregiver mobile app | |||
| Recurring shifts | |||
| Job board — advertise vacant shifts | |||
| Smart caregiver matching | |||
| Drop-off address | |||
| Plan & publish shifts | |||
| Shift change notifications (client/family) | |||
| Caregiver attendance management | |||
| Automated mileage verification | |||
| Shift activity log |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Manage team availability | |||
| Document management & staff uploads | |||
| Staff onboarding & bulk updates | |||
| Business reporting | |||
| Real-time team insights | |||
| Activity log & audit trails | |||
| Custom forms |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Hours, expenses, mileage & allowances | |||
| Custom timesheets | |||
| Integrations — QuickBooks Online and Xero | |||
| Clock in & clock out (geo-fenced) | |||
| Staff timesheets in mobile | |||
| Break time tracking | |||
| Late clock-in notifications | |||
| Split mileage & verification | |||
| Client signatures |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| HubSpot integration | |||
| Cost centre sync (Xero) | |||
| Split invoicing | |||
| Single or multiple tax rates | |||
| Accounting integrations | |||
| Bulk invoicing & claiming | |||
| Automated invoice reminders | |||
| Client billing records | |||
| Recurring billing |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| In-app notifications | |||
| Auto-save drafts | |||
| Team messaging — staff to staff |
| Feature | Basic | Professional | Premium |
|---|---|---|---|
| Live chat | |||
| Onboarding & training | |||
| Webinars | |||
| Two-factor authentication | |||
| Multi-account login | |||
| Dedicated account manager * |
Enterprise adds multi-entity governance, cross-location operational visibility, franchise and account hierarchy, leave management, enterprise-grade permissions, SSO, open API, custom implementation and 24/7 support. Talk to an expert
Anyone with a login counts: admins and caregivers both. All plans start at a minimum of five staff.
No. We start with a seven-day trial with everything switched on, then from $8 per user a month billed annually ($9 monthly). At the five-staff minimum that’s $40 a month on annual billing, or $45 month to month, and it includes the caregiver app, GPS clock in and out, and AI progress notes and voice transcription, with no cap on how many clients you add as you grow. If a free tool suits where you are right now, that’s a perfectly sensible place to start.
All four Signals are on every plan. On Basic they detect and show you what they found. On Professional they recommend the fix and draft it, and you approve it. On Premium the routine ones are handled for you and logged, and anything that needs a person still comes to you.
Prices are shown in Canadian dollars and exclude applicable sales taxes (GST/HST, and PST or QST where it applies).
No. Monthly plans are month to month and can be cancelled any time. Annual billing saves up to 20% and runs for twelve months.
Nothing automatic. The trial doesn’t require a card. You choose a plan when you’re ready to keep going.
Yes. You can move up or down at any time and your billing adjusts from the next cycle.
No. It’s included with Premium, on the web and in the iOS and Android app. You control what each contact can see, per person, and you can withdraw access at any time.
Everything in Premium plus multi-entity governance, cross-location visibility, franchise and account hierarchy, leave management, enterprise-grade permissions, SSO, open API, custom implementation, 24/7 support and a dedicated customer success manager. Enterprise starts at 50 staff.
Seven days, full access, no card. If it doesn’t fit the way your business runs, you’ll know quickly.
Start free trialOr book a 20-minute walkthrough with someone who knows home care and disability scheduling.
Deliver a higher standard of care, all from just $8 per user a month.
Used by 8,000+
Small, Medium & Enterprise Agencies Globally
Loved by 300,000+
Caregivers
$5B+
Provider Claims/Invoicing Annually
< 30 Seconds
Average Support Ticket Response Time
Supporting 200,000+
Clients Receiving Care