Owners
Funded hours are one of the biggest operational risks for disability providers.
- See approved hours against delivered for every client.
- Group homes and supported living on one schedule.
- Your production data stored and processed in Canada.
Disability support software in Canada
Protect every funded hour. Disability support, planned and recorded.
Schedule support workers, track funded hours and invoice DSO, Passport, PDD, FSCD, CLBC and private-pay clients from one system.
8,000 care agencies deliver $5B of care a year with ShiftCare.
Who uses it
One system, and everyone who touches a shift.
Coordinators
Funded hours, before you schedule.
- See what’s used and what’s left for each client and funding source as you book the shift.
- Build schedules that match staff availability, client needs and funding rules.
- Overtime by province, checked as you schedule.
Support workers
Support workers log notes and time offline.
- Log notes, confirm visits, and complete timesheets from the field, online or offline.
- Support plans and progress notes for each person.
- Staff app with GPS clock-in, in English or French.
Finance
Invoices built from the visits actually delivered.
- Completed shifts become invoices for each client or funder, with approved hours to QuickBooks Online.
- Funded and private-pay clients sit in the same system.
- Generate clear, consistent reports without manual reconciliation.
Clients
Families see the care, not the paperwork.
- Who’s coming and when, and updates you choose to share.
- Keep families informed with secure updates and real-time information.
- Goals and progress recorded for each person.
How it works
One shift, from funded hours to invoice.
Track funded, delivered and remaining hours in one place.
Drag and drop scheduling
Plan and adjust with availability and qualifications in view, with no spreadsheet.
Everything in their pocket
Shift details, client information and care plans in the app, without calling the office.
Funded hours, kept current
Every completed shift updates the client’s funded hours and is ready to invoice.
The platform
Everything a disability support provider runs on.
- SchedulingSchedule staff by availability and client match.
- Care managementCare plans, client records and progress notes in one place.
- Visit verificationGPS-verified visits at every clock-in.
- InvoicingInvoices straight from the visits delivered.
- eMARMedication records on the staff app.
- ShiftCare appAppClock in on site and dictate the note before you leave.
- Admin appAppShifts without cover, late clock-ins and care signals.
- Family PortalAppWho’s coming and when, and updates you choose to share.
- IntegrationsQuickBooks, Xero, HubSpot and more.
Provincial funding
Every funded hour, by province.
Set up each client’s funding and hours, and ShiftCare shows what’s been used and what’s left as you schedule.
- Ontario. Funded hours by client, including Passport and DSO-funded supports.
- British Columbia. Funded hours by client and contract, including CLBC and CSIL.
- Alberta. Funded hours by client, including PDD, FSCD and self-managed care.
- Private pay too. Funded and private-pay clients sit in the same system.
ShiftCare AI
Ask your organization anything.
ShiftCare AI Chat answers from your schedule, shift notes and funding, in English or French. You decide what happens next.
ShiftCare AI Chat
Which clients will run out of funded hours this month?
Read funding and bookings
Grace T. has 6 DSO-funded hours left and 9 booked. Liam P. is on track. Move Grace’s last two shifts to private pay, or ask her coordinator about more hours?
Which shifts aren’t invoiced yet?
Read shifts and invoices
Eight completed shifts from last week: five under Liam P.’s CLBC contract and three private pay for Nina S. Add them to this week’s invoices?
Who can cover Friday’s shifts?
Read availability and shift history
Priya S. and Jordan T. are free on Friday, under 44 hours this week and have both worked with Grace T. before. Offer them the two Friday shifts?
“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”
4.7
4.5
4.6Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
50 staff or more? Talk to an expert
Basic
Scheduling, GPS-verified visits and notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill open shifts and invoice in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedMargin on every shift, care plans and the family portal.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in CAD, excluding GST/HST. Annual plans are paid upfront.
FAQ
Your questions, answered.
What is disability care management software?
It’s a platform that helps disability providers manage scheduling, funded hours, support-worker documentation, billing, and compliance in one place. ShiftCare is built for non-medical Canadian providers working under provincial funding, so there’s no clinical or EMR complexity to pay for.
Can I track DSO, Passport, PDD, FSCD or CLBC hours?
Yes. Set up each client’s funding and hours, and ShiftCare shows what’s been used and what’s left as you schedule.
Do you work for CSIL or individualized-funding clients?
Yes. Record each client’s funding and invoice from completed shifts.
Do you handle private-pay clients too?
Yes, funded and private-pay clients sit in the same system.
Is ShiftCare a clinical or EMR system?
No. ShiftCare is non-medical, non-clinical software made for disability and community support. You get scheduling, funded-hours tracking, documentation, and billing without paying for medical record features your service will never use.
Where is our data stored?
In Canada. Production data is stored and processed in AWS Canada (Montréal). Dictated task-note tidying, the Sleepover Agent and AI reminder messages are processed in the US, under contractual safeguards. Read our privacy policy.
Does ShiftCare support Canadian privacy laws?
Yes. Role-based access, audit trails on every record and Canadian hosting support your obligations under PIPEDA and your province’s laws, such as PHIPA in Ontario, PIPA in British Columbia and Alberta, and HIA in Alberta. Compliance stays with your organization.
How much does it cost?
Plans are per user, per month. See current plans on our pricing page.
See ShiftCare with your own schedule.
From $8 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.