4.7
4.5
4.6
Care plans
Align daily tasks with client goals.
- Goals, tasks and health needs linked to every visit.
- Progress recorded in real time, so nothing is missed.
- Plans that change as the client’s needs do.
Care management software
Higher standards of caremade simple.
From understanding the unique needs of your clients to sharing their progress, ShiftCare makes managing their support simpler, more accountable and less stressful.
From $8 CAD per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care agencies deliver $5B of care a year with ShiftCare.
Care plansAlign daily tasks with client goals.
8,000 care agencies deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Care management
One record for every client.
Care notes
Care notes captured on the visit.
- Spoken or typed on the staff app.
- Templates you set, so notes capture what matters.
- Shared with the team and families instantly.
Client records
Know your clients in an instant.
- Key client details stored securely in the cloud.
- Private notes and emergency contacts in one profile.
- On the web and in the app for iOS and Android.
Documentation
Record-keeping just got painless.
- Care plans, agreements and care notes stored with unlimited capacity.
- Staff contracts, certifications and IDs beside them.
- Email reminders before documents expire.
Family Portal
Keep families in the loop.
- Upcoming visits, past visits and care summaries in one place.
- You choose what each family member sees.
- Requests for added support, straight to your team.
Built for scale
What works at 10 clients breaks at 50.
Whether you operate in a single province or across Canada, ShiftCare grows with you. Care plans, notes, documents and the schedule work from the same live record, so nothing is entered twice.
| At 10 clients | At 50 clients | ||
|---|---|---|---|
| Care plans | A paper plan in each client’s folder. | Staff arrive without the latest goals and tasks. | Goals, tasks and health needs on every visit, updated in one place. |
| Care notes | Everyone knows each client’s routine. | Notes and incident reports differ from one staff member to the next. | The same note and incident templates across every team. |
| Documents | Expiry dates kept in a spreadsheet. | Expired agreements and certifications found at audit time. | Email reminders before client and staff documents expire. |
| Families | A quick call to the family after each visit. | Calls and emails from families fill the office day. | Families see visits and shared notes in the Family Portal. |
ShiftCare AI
Ask about any client.
ShiftCare AI Chat answers from your care plans, notes and documents. You decide what happens next.
ShiftCare AI Chat
Which clients have goals with no care note this month?
Read care plans, goals and care notes
Margaret L. and Daniel T. have goals with no note against them since November 1. Add a reminder to their next visits?
Whose documents expire in the next 30 days?
Read client and staff documents
Four documents: Margaret L.’s service agreement, Daniel T.’s care plan and two staff first aid certificates. Send the reminders?
Which families are not on the Family Portal yet?
Read clients, contacts and portal invites
Six clients have a family contact with no portal login, including Margaret L.’s son. Send them an invite?
“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
50 staff or more? Talk to an expert
Basic
Scheduling, GPS-verified visits and notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill open shifts and invoice in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedMargin on every shift, care plans and the family portal.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in CAD, excluding GST/HST. Annual plans are paid upfront.
FAQ
Your questions, answered.
What is care management software?
Care management software keeps each client’s information in one place: care plans, goals, care notes, documents and communications. In ShiftCare it is linked to the schedule, so every visit carries the right plan and every note lands in the client’s record.
Will this reduce admin for my team?
Yes. ShiftCare connects planning, service delivery and reporting in one system. That means less duplication, fewer errors and more time for client care.
Can staff speak a care note?
Yes. Staff talk into their phone and the app captures the note. They can add photos, PDFs, Word files and emails to it too.
Can care plans be used for disability services?
Yes. ShiftCare’s care plans are designed for both home care and disability agencies. They capture client goals, track progress and give managers live oversight.
Can families see visits and care notes?
If you choose. Invite family members from your ShiftCare account and they see upcoming visits, completed visit records, staff profiles and documents you share. You control what each family member can see.
Is client data secure?
Yes. Access is permission-based, so you decide who can view each note and document. Your data is stored in Canada.
Give every client one complete record.
Care plans, notes, documents and the Family Portal, linked to every visit. Start free on Premium with every feature, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.