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Customer reviews

What care agencies say about ShiftCare.

From $8 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.

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Also reviewed onSoftware Advice (opens in a new tab)Apple App Store (opens in a new tab)Google Play (opens in a new tab)

Customer stories

How Canadian care agencies run on ShiftCare.

Home care, senior care and early intervention agencies on what changed with ShiftCare, in their own words.

  • Proper Care Inc Senior home care · British Columbia

    Helping seniors live safely at home.

    “Proper Care exists to help seniors live safely and confidently at home. ShiftCare plays a huge role in making that possible.”

    Liz Lewington, Senior Care Nurse, Proper Care Inc

    • Care built around clients living safely at home
    • Nurses, coordinators and caregivers on one record
  • DeFrancis Early Intervention Services Early intervention · Canada

    Reliable with fewer staff.

    “ShiftCare has made our office run so much more efficiently. We are now able to operate reliably with fewer staff.”

    Elizabeth Connie, Owner, DeFrancis Early Intervention Services

    • An office that runs more efficiently
    • Reliable service with a leaner team
  • Home care · Calgary, Alberta

    Staff managed better as they grow.

    “ShiftCare has significantly improved how we manage our staff. It has allowed us to operate more efficiently and stay organized as we grow.”

    Harleen, Marketing Coordinator, YYC Home Care Services

    • Staff management improved across the team
    • Organized as the agency grows
In their words

The themes that come up, again and again.

Mobile access for staff in the community, easy setup, supportive staff and fair pricing. A sample of what reviewers say.

  • Mobile accessReview on Capterra

    My experience with ShiftCare has been great! I like the mobile access the best!

    LisaScheduling Coordinator, Hospital & Health Care
  • Help when you need itReview on G2

    User friendly. Staff are always available to help

    Jacqui B.Director, Mid-Market (51-1000 emp.)
  • Setup and valueReview on Capterra

    Easy to set up. Supportive staff. Not too expensive.

    RosemarieOwner, Hospital & Health Care
  • One central placeReview on G2

    Love how easy and efficient it makes managing staff, rosters, client information and day-to-day operations. It keeps everything organised in one central place, improves communication and reduces the amount of paperwork.

    Harley B.Operations Manager, Mid-Market (51-1000 emp.)
  • Scheduling and billingReview on Capterra

    The ease of the scheduling system, and simplicity of the billing and invoicing and the helpful support staff at Shift Care.

    StaceyOwner Manager, Consumer Services
  • Clear wordingReview on G2

    It’s very easy and uncomplicated to use, with clear wording throughout.

    Natasha G.Support worker, Small-Business (50 or fewer emp.)
  • Nursing teamsReview on Capterra

    The software system and app are very user friendly and all my nurses love it!

    DanielleChief Nursing Officer, Cosmed At Home
  • Case notesReview on G2

    Exporting case notes is easy, and ShiftCare has pretty much all the functions we need to run our business.

    Ruby S.Small-Business (50 or fewer emp.)
  • SwitchingReview on Capterra

    Shiftcare was by far, the best decision we made! It not only cut my costs to a fraction of the last company but the customer service is amazing and the software is seamless!

    MelissaOwner, Hospital & Health Care
  • Always improvingReview on G2

    I love how easy shiftcare is to use and how they take on feedback to make changes.

    claudia P.Administrator prior used to be HR manager, Small-Business (50 or fewer emp.)
  • All in one appReview on Capterra

    My overall experience with ShiftCare has been great. I have most of everything I need to run my business in one app!

    CerinenaDirector, Hospital & Health Care
  • Excellent featuresReview on G2

    Easy to use and well organised, with excellent features.

    Sarah L.Registered Nurse/Business Owner, Small-Business (50 or fewer emp.)
  • Growing a businessReview on Capterra

    It’s helping me scale my business. Now I can hire, schedule and manage employees anywhere.

    CharlesOwner, Education Management
  • Caregiver appReview on Capterra

    Shiftcare is easy to use for our carers and is very intuitive.

    ShaniCEO and Founder, Hospital & Health Care
FAQ

What care agencies ask before signing up.

Is ShiftCare built for Canadian care agencies?

Yes. Home care, senior care, disability and early intervention agencies across Canada run their scheduling, care records and invoicing on ShiftCare, priced in Canadian dollars.

What do agencies say in their reviews?

Mobile access for staff out in the community, easy setup, supportive staff and fair pricing. You can read every review on G2, where ShiftCare is rated 4.5, and Capterra, where it is rated 4.6.

Where do these reviews come from?

Independent review sites: Google, G2, Capterra, Software Advice, the Apple App Store and Google Play. Every public review, positive and critical, is visible there.

How do I get started?

Start a free trial and set up your own team, or book a demo and we’ll walk you through it.

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