4.7
4.5
4.6
Cost per visit
Know what every visit earns.
- Revenue against cost on every shift, from your pay rates.
- On Premium, while the schedule is still a draft.
- Estimated until the visit is complete.
Shift costing software
Know what every visit earns,before it’s worked.
Agencies lose margin when the schedule is built, not when payroll runs. On Premium, ShiftCare shows revenue, cost and margin on every shift while the schedule is still a draft.
From $8 CAD per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care agencies deliver $5B of care a year with ShiftCare.
Cost per visitKnow what every visit earns.
8,000 care agencies deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Shift costing
Protect every shift’s margin.
Margin flags
See which visits lose money before they’re worked.
- Every shift marked profitable, low margin or loss-making.
- Flagged on the scheduler as you build the week.
- Thresholds agreed with our support team.
Shift details
Every shift’s cost, wherever you look.
- On the scheduler tile, as you build the week.
- In the shift’s Financials tab, with revenue and margin.
- In the Shift Details Report, shift by shift.
Funded hours
Funded hours, before you book the visit.
- What’s used and what’s left for each client as you schedule.
- Every funding source tracked, with no budget overstepped.
- Private pay and contracted hours on one schedule.
Reports
Monitor your growth in real time.
- Billable hours, service delivery costs and productivity.
- Assigned against contracted hours for all your staff.
- Dollar figures for owners; status only for coordinators.
Built for scale
What works at 10 clients breaks at 50.
Payroll tells you what the schedule cost three weeks ago. In ShiftCare, cost, revenue and funded hours sit on the shift, so you can change it while it is still a draft.
| At 10 clients | At 50 clients | ||
|---|---|---|---|
| Margin | A few visits, easy to price in your head. | Split shifts and short visits pile up unseen. | Low-margin and loss-making shifts flagged on the scheduler. |
| Overtime | Everyone’s hours checked by hand. | Overtime found when payroll runs. | Overtime checked by province as you schedule. |
| Funded hours | Each client’s hours tracked in a spreadsheet. | Visits over funded hours found after they’re worked. | Used and left for each funding source as you book. |
| Pay visibility | One person sees what everyone is paid. | Coordinators need costs without seeing pay. | Status only for coordinators; dollar figures for the owner. |
ShiftCare AI
Ask what any visit earns.
ShiftCare AI Chat answers from your schedule, costs and funded hours. You decide what happens next.
ShiftCare AI Chat
Which clients are losing money, and why?
Read the draft schedule and shift financials
Two visits next week: Jordan P.’s one-hour companion visit on Friday and Sam W.’s split personal support shift. Show them on the scheduler?
Who’s heading into overtime this week?
Read the schedule and Ontario overtime checks
Daniel O. passes 44 hours on Friday. Mei L. has 14 hours free and can cover. Swap the visit?
Which clients are over their approved hours this month?
Read funded hours and booked visits
Grace T. is booked for 8 hours with 6 left on her DSO-funded supports. Show the two extra hours?
“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
50 staff or more? Talk to an expert
Basic
Scheduling, GPS-verified visits and notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill open shifts and invoice in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedMargin on every shift, care plans and the family portal.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in CAD, excluding GST/HST. Annual plans are paid upfront.
FAQ
Your questions, answered.
Can I see what a visit costs before I schedule it?
On Premium, yes. Revenue, cost and margin show on every shift, calculated from the pay rates you’ve configured, while the schedule is still a draft. The figures are estimates and are only finalized once the visit has been completed.
Does ShiftCare catch overtime before payroll?
Yes. Overtime is checked by province as you schedule: 44 hours a week in Ontario and Alberta, 40 in BC, with daily limits. Approved hours then go to QuickBooks Online.
Can I see a client’s funded hours when I book a visit?
Yes. What’s used and what’s left for each client and funding source shows as you book the shift. Reports give real-time updates on fund usage and remaining balance, so you never overstep a budget.
Can coordinators see what staff are paid?
Not unless you give them full access. The account owner sees dollar figures. A user with the Shift Financials and Margin permission sees only whether a shift is profitable, low margin or loss-making. The restriction holds in the CSV export as well.
What do ShiftCare’s reports show about costs?
Billable hours, service delivery costs and staff productivity, with trends over time. Utilization compares each staff member’s assigned hours with their contracted hours, so you can see who is over or underworked.
How do we switch shift costing on?
Shift costing is on Premium plans. Our support team switches it on and agrees your low-margin and loss-making thresholds with you. Existing shifts are costed once they are re-saved.
Bring your own schedule patterns.
The split shifts, the short visits, the overtime. We’ll go through what they cost you, and switch costing on if it fits. Or start a free trial.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.