ShiftCare vs. Flowlogic
Both help you manage your team and your NDIS and aged care work. Here’s where they differ, so you can pick the best fit for your team.
Where ShiftCare differs
- A mobile admin app for coordinators on the go
- A support worker app on Google Play and the App Store
- Free self-onboarding, set up in about 10 minutes
8,000 care providers deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and Flowlogic, feature by feature: what you get with both, where they differ and where Flowlogic is the better fit.
25 of 25 shown
| What matters | ShiftCare | Flowlogic |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | Australia, New Zealand |
| Price | From $8 user / month, billed annually | Not published |
| Free trial | 7 days on Premium. No credit card required. | Included |
| Set-up fee | Free self-onboarding; paid packages also available | Not published |
| Set-up time | 10 minutes | Not published |
| Rostering and apps | ||
| Rostering | Included | Included |
| Time tracking | Included | Included |
| Mobile admin app | Included | Not listed |
| Support worker mobile app (Google Play and App Store) | Included | Not listed |
| Care and compliance | ||
| Document management | Included | Included |
| Client goals tracking | Included | Included |
| Medication management | Included | Included |
| Audit trails | Included | Included |
| 2FA | Included | Not published |
| Secure cloud storage | Included | Included |
| Portal for clients and their loved ones | Included | Included |
| Incident management | Included | Included |
| Care plans | Included | Not published |
| Custom forms | Included | Included |
| SCHADS award interpretation | Included | Included |
| NDIS, billing and integrations | ||
| NDIS Price Guide | Included | Included |
| Client funds management | Included | Included |
| Invoicing | Included | Included |
| NDIS bulk claims | Included | Included |
| Accounting integrations | Included | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Flowlogic facts from publicly available information and customer feedback, as of 10 October 2025. ShiftCare isn’t affiliated with Flowlogic. Spotted something out of date? Let us know.
Switch from Flowlogic. We’ll make it worth your while.
Book a switching call
Show us how you run Flowlogic today. We’ll show you the same rosters, notes and claims in ShiftCare.
Get an offer for your team
Tell us your team size and when your Flowlogic plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“I’ve had very few bugs or issues with ShiftCare, and I really, really enjoy that their main focus is helping their customers save time. That means a lot to my team and me.”
Questions about switching from Flowlogic.
How much does FlowLogic cost?
FlowLogic does not publish standard monthly user fees on its current pricing page. It provides tailored pricing based on an organisation’s requirements and outlines ongoing user fees during the demonstration process. FlowLogic says it has no lock-in contracts, but providers should confirm onboarding, migration, training, integration and optional-module costs in writing.
What does FlowLogic do?
FlowLogic manages operational, financial and compliance work for Australian NDIS and aged care providers. Its functions include participant records, rostering, time tracking, documents, incidents, NDIS invoicing, funding oversight and business reporting. It is designed for organisations that need connected workflows across frontline service delivery, administration, finance and governance.
Does FlowLogic connect directly to PRODA?
Yes, FlowLogic advertises direct PRODA integration for NDIS claims processing. Providers can generate, submit, track and reconcile eligible claims through connected billing workflows rather than repeatedly entering the same information. Before implementation, confirm how authentication works, which claim types are supported and how rejected or partially paid claims are returned for correction.
Does FlowLogic update NDIS prices automatically?
Yes, FlowLogic says it updates its system when new NDIS price guides are released. Its billing tools use current support items and rates to help validate invoices before submission. Providers should still review participant agreements, service dates, regional rules and negotiated prices because an updated price guide does not correct inaccurate booking or funding information.
Can FlowLogic be used for aged care?
Yes, FlowLogic supports aged care as well as NDIS service delivery. Its aged care offering covers areas such as rostering, workforce management, finance, compliance, risk and incident management. Providers operating across multiple funding programs should ask for a demonstration showing how records, billing rules and reports remain separated between each service stream.
Does FlowLogic offer a free trial?
Yes, FlowLogic currently promotes a free trial on its website. Providers should use the trial to test their own rostering, documentation, invoicing and reporting scenarios instead of relying only on prepared examples. Ask which features are included, how long access lasts and whether trial information can be retained if you subscribe.
Is FlowLogic ISO 27001 certified?
Yes, FlowLogic states that it has ISO 27001-certified data security and uses Australian data centres. ISO 27001 indicates that an information security management system is independently assessed against the standard; it does not guarantee that breaches are impossible. Providers should also review access controls, backups, incident response and data-extraction arrangements.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your rosters, notes and claims in ShiftCare and put together an offer that makes the move easy.