4.7
4.5
4.6
Invoicing
Invoice every client from the shifts worked.
- Bulk invoices for every client at the end of a billing cycle.
- Shift times, service costs and reference codes on every line.
- Mileage and expenses from the shift added to the invoice.
Invoicing software
Book-keeping just goteasier.
With invoicing, billing, timesheets and expenses all in ShiftCare, you spend less time on paperwork and stay confident in your finances.
From $8 per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care providers deliver $5B of care a year with ShiftCare.
InvoicingInvoice every client from the shifts worked.
8,000 care providers deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Invoicing and claims
From the shift to the claim, without rekeying.
NDIS bulk claims
Submit NDIS claims for every participant at once.
- NDIS pricing updated in a few clicks when a new price guide is out.
- One bulk claims file, ready to upload to PRODA.
- Services matched to agreements, so it all adds up at audit time.
Xero and MYOB
Plug in your accounting software.
- Invoices exported to Xero or MYOB in one click.
- Approved timesheets synced to payroll, singly or in bulk.
- Invoices matched to funding codes and shift activity.
Quotes
Deliver quotes and agreements in seconds.
- Client details and price book rates filled in for you.
- E-signatures collected by SMS or email.
- Rosters built from accepted quotes.
Support at Home
From care delivered to government claimed.
- Support at Home claims validated before they reach Services Australia.
- Co-contributions invoiced from the government’s own payment figures.
- Monthly statements for every client in one run.
Built for scale
What works at 10 participants breaks at 50.
Growth exposes the limits of disconnected tools. In ShiftCare, the shift, the invoice, the claim and your accounts work from the same record, so nothing is entered twice.
| At 10 participants | At 50 participants | ||
|---|---|---|---|
| Invoices | Invoices typed up from the roster each fortnight. | Shifts missed or billed twice in a busy billing week. | Bulk invoices from the shifts worked, line by line. |
| NDIS claims | Claims entered one participant at a time. | Hours lost to the portal every claim run. | One bulk claims file for every participant, ready for PRODA. |
| Accounts and payroll | Invoices and timesheets rekeyed into the ledger. | Double handling between care, finance and payroll teams. | Invoices and approved timesheets exported to Xero or MYOB. |
| Audits | Agreements checked by hand when someone asks. | Invoices that don’t match agreements surface at audit time. | Services matched to agreements, so it all adds up. |
ShiftCare AI
Ask about any invoice or claim.
ShiftCare AI Chat answers from your shifts, invoices and claims. You decide what happens next.
ShiftCare AI Chat
Which shifts from last fortnight haven’t been invoiced?
Read shifts, timesheets and invoices
Seven shifts for Tom R. and Ben K. have no invoice. Five are waiting on timesheet approval. Show them?
Which service agreements don’t match this claim?
Read invoices and service agreements
Grace H.’s Saturday community access isn’t in her service agreement. Hold that line from the claim?
Which quotes are still waiting for a signature?
Read quotes and agreements
Three quotes, the oldest sent to Ruth M. 9 days ago. Send a reminder by SMS?
“I’ve had very few bugs or issues with ShiftCare, and I really, really enjoy that their main focus is helping their customers save time. That means a lot to my team and me.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
250 staff or more? Talk to an expert
Basic
Rosters, clock-ins and notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill vacant shifts and claim in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedSCHADS checks, shift margin and direct NDIA claims.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in AUD, excluding GST. Annual plans are paid upfront.
FAQ
Your questions, answered.
Can I invoice all my clients at once?
Yes. Bulk invoicing creates and sends invoices to all of your clients for the shifts worked, which suits the end of a billing cycle. Each invoice shows the shift times, the service cost and any reference code.
Can I submit one NDIS bulk claim for multiple participants?
Yes. Finalise your invoices and download the whole NDIA claims file in a few clicks, then upload it straight into PRODA for processing.
Does NDIS pricing update automatically?
When a new NDIS price guide is out, ShiftCare makes it available as soon as possible and notifies you, and you update it in a few clicks. You can also set your own pricing for services outside the NDIS.
Can invoices go to a plan manager?
Yes. Each client can have additional contacts who receive their invoices.
Which accounting systems do you work with?
Export invoices in Xero, MYOB AccountRight, QuickBooks and ADP formats, or download them as a CSV for any other app. Approved timesheets sync to Xero and MYOB for payroll.
How do Support at Home co-contributions work?
With quickclaim connected, ShiftCare calculates co-contributions from the Services Australia payment summary and makes them ready to invoice once the line items are claimed and paid. One invoice can mix them with other services.
Get paid for every shift you deliver.
Invoices, NDIS claims, quotes and exports, straight from the roster. Start free on Premium with every feature, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.