Run your workforce, not just your HR.
HR built into shifts, clients and compliance. No duplication, no gaps, no rework. ShiftCare HR runs as one system with the platform your coordinators already use every day.
- Staff, onboarding and compliance in one place
- Leave synced to real shifts, down to the hour
- No double entry across systems
- From $2 AUD per staff member, per month
HR isn't the issue. Disconnected systems are.
If you're running a care business, you've probably stitched together three systems to manage one workforce. Every change has to be made in three places. Every mistake costs admin time, compliance risk, or margin.
- HR in one system
- Rostering in another
- Compliance tracked manually, or not at all
- Staff data duplicated across spreadsheets
That's where admin builds.
That's where risk sits.
That's where margin leaks.
Before
- Leave tracked in HR, roster updated by hand
- Partial days missed
- Payroll errors caught after the fact
After
- Leave synced to the roster in real time
- Exact hours applied to the shift
- Clean data flowing into payroll
One screen for shifts and leave, synced 24/7.
Leave isn't just tracked, it’s seamlessly applied to your operations. Carers file from the ShiftCare app, whilst coordinators see requests and availability inside the roster. Approvals done in seconds with schedules updated immediately. No context switching, spreadsheets, or payroll surprises.
Exact start and end times.
Partial days, mid-shift handovers, hour-by-hour leave. The roster picks up the precise hours, not just the dates.
Leave by classification.
Annual, personal, long service, unpaid, RDO. Mapped to your award so payroll doesn't need a manual fix.
Shifts updated automatically.
Approved leave drops onto the team calendar and frees the slot for backfill, with no second data entry.
Availability stays accurate.
Every coordinator sees who's actually available before they assign the next shift.
A new starter signs the contract from their phone, and the document sits inside their employee record. It's the kind of small change that gives our coordinators their afternoons back.
One source of truth, from applicant to roster.
Capture staff data once, use it everywhere. Profiles, contracts, certifications and induction tasks all live against a single record that flows live into the roster, the mobile app and your compliance reports.
Faster onboarding.
Capture details once at hire, push them through to the roster, the app and the payroll export. No re-keying into separate systems.
Documents where they're needed.
Pre-built contract templates, legally binding e-signatures, and a full audit trail per record. No DocuSign add-on required.
No chasing.
Auto-assigned induction checklists, reminders and completion tracking, so coordinators stop being the chase team.
Compliant shifts before they start .
This isn't paper-based compliance. ShiftCare HR harnesses the ShiftCare scheduler to tie certifications, documents and policies to the shift itself, so every staff member assigned to a job is verified before they show up. Audit trails are built as you work.
Real-time visibility.
See certifications, documents and acknowledgements at a glance, across every staff member and every program.
Stop-the-shift alerts.
If a certification is missing or about to expire, ShiftCare flags it before the carer is assigned, not after.
Audit-ready reporting.
Workforce analytics and compliance exports built for NDIS audits, aged care quality reviews, and SCHADS evidence.
Policy acknowledgements.
Push policy updates to every staff member at once. See who has read and acknowledged them.
Reviews used to live in a spreadsheet that nobody opened until December. Having goals and coaching notes alongside the rest of the employee record means we actually use the information when it matters.
Hire faster. Coach better. Keep more of your team.
Retention is the real lever in care. ShiftCare HR pairs your hiring pipeline with structured performance reviews, so a great applicant becomes a confident long-term staff member, not another hire who leaves before month six.
Hire faster.
Embed job vacancies on your website and set custom pipelines for each role. Move candidates from applied to hired without leaving the page.
Applicant to staff in an instant.
When a candidate is hired, their profile becomes a staff record automatically. Welcome emails, contracts and induction tasks fire on the same click.
Track staff growth.
SMART goals, 360° feedback and continuous coaching notes against the actual shift history.
Skill-gap analytics.
See where capability is thinning across the team and feed it straight into your training plan.
One system instead of three.
You're not adding HR. You're fixing how your workforce runs. ShiftCare HR replaces the standalone HR tool, the rostering integration, and the manual compliance spreadsheets you patch together every month. One platform, one bill, one login.
Activate in one click.
From the ShiftCare side menu, press Activate and access HR immediately. No need to schedule an appointment to get set up
One account log-in from day one.
Every active staff member is auto-provisioned with single sign-on (SSO). No separate invitations, no password resets, no orphaned logins.
One bill, one platform.
ShiftCare HR is added to your existing ShiftCare invoice. No new procurement, no separate vendor to onboard.
Workforce management that actually connects.
HR records, performance, recruitment, leave and compliance reporting, working together with the ShiftCare scheduling and certifications data you already own.
Staff profiles linked to real work.
One source of truth for every staff member. Always up to date. Connected to shifts, clients and compliance.
Departments & teams.
Group staff by program, region or service line. Permissions and reporting follow automatically.
Leave that drives the roster.
Mobile requests, multi-level approvals, exact start and end times, payroll-ready exports.
Documents & e-sign.
Pre-built contract templates, legally binding signatures, and a full audit trail per record.
Performance reviews.
Annual, quarterly or custom cycles with SMART goals, 360° feedback and skill-gap analytics.
Compliance & reporting.
Real-time visibility, audit trails and certification alerts built for NDIS and aged care providers.
Built for how care actually runs.
Generic HR tools weren't designed for shift-based care work. Side-by-side against the three we hear about most.
| Capability | ShiftCare HR | Deputy | BrightHR | Hi Bob |
|---|---|---|---|---|
| Built for shift-based care |  |  | | |
| Connected to shifts and clients | | | | |
| Real-time compliance visibility | | | | |
| Performance reviews | | | | |
| Mobile leave for carers | | | | |
| Recruitment & onboarding | | | | |
| Contract e-sign | | | | |
| Avg price / staff / mo (AUD) | $2.00 | $3.50+ | $12+ | $15+ |
Pricing reflects publicly listed AUD rates at the time of writing. Competitor mileage will vary by plan tier.
Simple pricing. No setup headaches.
From $2 AUD per staff member, per month, billed alongside your existing ShiftCare subscription. No setup fees, no extra systems, no hidden costs. Available now for every ShiftCare customer in Australia.
ShiftCare HR.
- Both portals included — admin and employee
- SSO and auto-provisioning from your ShiftCare staff list
- Leave, documents, performance and recruitment in one tool
- Compliance reporting with NDIS and SCHADS-friendly defaults
- Bundles with ShiftCare core and Certifications on one bill
- Month-to-month billing, no annual lock-in
ShiftCare HR, answered.
Deputy, BrightHR and Hi Bob are generalist tools. None of them were built for shift-based care work. ShiftCare HR ships with shift patterns, SCHADS-friendly leave types, and NDIS and aged care language baked in. It's also the only one already inside the platform your coordinators use every day, with the same staff list, departments and compliance data flowing live from ShiftCare core.
About a minute. From your ShiftCare side menu, click ShiftCare HR and press Activate. Every active staff member is auto-provisioned with single sign-on. There are no new accounts to create, no passwords to reset, and no need to schedule an appointment to get started.
Yes. You can start a free trial from this page. No credit card required, cancel anytime. Pricing starts at $2 AUD per staff member, per month after the trial.
No. ShiftCare HR is accessed from the ShiftCare mobile app your support workers already use for shifts. Carers see leave, documents, and performance reviews in the same app, with the same login.
ShiftCare HR currently works with Xero and MYOB (AccountRight). Approved leave and timesheet data export to payroll-ready files, with leave types and pay categories mapped to your award. Most providers running SCHADS use the default mapping unchanged.
Your employee records stay inside your ShiftCare account. Documents, contracts and performance history are exportable at any time, and audit trails remain available for compliance reviews.
ShiftCare HR is available now for Australian customers. US, Canadian and UK availability is on the roadmap. Contact our team if you'd like an update on timing for your region.
Run your workforce in one system.
SStop managing HR and scheduling separately - run them seamlessly together in ShiftCare. Activate from inside your account, or book a 20-minute walkthrough with our team.