ShiftCare's latest updates

A high level quick view into what's new at ShiftCare, highlighting some major releases.

August 2024

Late clock in notifications

Receive alerts when staff clock in late, allowing proactive management of potential issues. Enhance client safety and maintain quality control with timely notifications to the admin team.

late-clock-in-notifications
June 2024

Advanced incident management

Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format.

incident-management
June 2024

Custom forms

Create and customise forms to fit the specific requirements of your business, ensuring accurate and efficient data capture.

custom-forms

Continuous product evolution

Mobile app - upload multiple images and documents

August 2024
Mobile

Ability to upload multiple images and documents to progress notes on the mobile and web app.

Available on:
Basic, Professional, Premium

Bulk client communications export

August 2024
Communication

The ability to export 12 months of Client Communications.

Available on:
Basic, Professional, Premium

Late clock in notifications

August 2024
Communication

Notifications to admins when a staff member has missed/is late for their clock in for a shift

Available on:
Premium

Last minute cancellation charges

July 2024
Timesheets

Ability to choose whether to charge customers or not for last minute cancellations.

Available on:
Basic, Professional, Premium

Send custom form(s) to clients

July 2024
Forms

Ability to send a form to a client and allow them to respond to it.

Available on:
Premium

Edit recurring shifts - improvements

July 2024
Rostering

Ability to edit the recurrence settings of a recurring shift.

Available on:
Basic, Professional, Premium

Xero integration enhancements

July 2024
Integration

Import staff, import clients, sync pay group, sync pay items, export timesheets, export invoices.

Available on:
Professional, Premium

Worknice - import staff

July 2024
Integration

Integration to import staff profiles from Worknice to ShiftCare.

Available on:
Basic, Professional, Premium

Split mileage V2.0

July 2024
Invoicing

Ability to manage mileage on the shift by splitting mileage information into: staff mileage travelled | client mileage travelled | client transport mileage travelled | client travel time travelled.

Available on:
Premium

NDIS - 2024 pricebook update

July 2024
Pricing

Updated price guides to the 2024 NDIS prices.

Available on:
Professional, Premium

Mulitple locations/timezones

June 2024
Account

The ability to support multiple locations/timezones on one account. Where some accounts have branches in different states/timezones, so separate schedules will have to be set for each.

Available on:
Premium

Custom roles V2.0

June 2024
Security

Ability to create customs roles and assign to staff profiles, so that an admin can control the type of access that certain roles have.

Available on:
Basic, Professional, Premium

Advanced incident management

June 2024
Forms

Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format.

Available on:
Premium

Custom forms

June 2024
Forms

Create and customise forms to fit the specific requirements of your business, ensuring accurate and efficient data capture.

Available on:
Premium

2FA for admin users

April 2024
Security

Two factor authentication for admin users on the web app.

Available on:
Basic, Professional, Premium

Multi account logins

April 2024
Security

Ability to associate multiple accounts and allows users to quickly switch to a user on a different account.

Available on:
Premium

Sleepover shifts improvements

April 2024
Rostering

Automatically assign sleepover allowance for sleepover shifts.

Available on:
Basic, Professional, Premium

Proactive alerts/warning for back-to-back shifts

April 2024
Communication

When a back-to-back shift is booked (Shift straight after another) the user will be alerted that this will occur.

Available on:
Basic, Professional, Premium

Recurring job board shifts

March 2024
Rostering

Support team can post and assign jobs, and staff can monitor and apply for shifts.

Available on:
Professional, Premium

Manage client funding

March 2024
Client Funding

Ability to see the remaining balance of a client's fund.

Available on:
Premium

Export client comms as PDF

February 2024
Audit

Ability to export all communications on a clients profile as a PDF.

Available on:
Basic, Professional, Premium

ADP payroll export

January 2024
Integration

Ability to export our timesheet information into a CSV format that can be accepted by ADP Run.

Available on:
Professional, Premium

Funding balance report

January 2024
Client Funding

New report in the "Reports" tab that shows an overview of all the funds in one place rather than having to go to individual client profiles.

Available on:
Premium

Support for group pricing

January 2024
Pricing

Removing the multiplier column from price guides, to adjust with NDIS new group pricing rules.

Available on:
Professional, Premium

Drafting internal schedules prior to publishing

January 2024
Rostering

Ability to create draft shifts/rosters only viewable to admins. When ready, admins can publish the shift/roster to support workers.

Available on:
Premium

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Support Workers

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