ShiftCare vs. Sygnal

Sygnal helps you manage rosters and client services—but how does it stack up against ShiftCare’s purpose-built software for NDIS and aged care providers?

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A Health Care Software Comparison

The right care management software will reduce your administrative workload and provide your team with the tools they need to deliver a higher standard of care.

Identifying the best software for your company isn’t always easy, however. It’s important to carefully check the features, subscription packages and customer support. That’s why we’ve done an in-depth comparison of Sygnal and our own NDIS and aged care management software, ShiftCare.

What Is SmartCare 360?

Sygnal is an Australian care management software with a companion mobile app for your caregivers. It has rostering, billing, invoicing, and client management features, including document management and funds management.

It also comes with some NDIS integrations, including invoicing and the NDIS Pricing Arrangements and Price Limits. And, it contains updated Home Care Package subsidies and supplements amounts.

To sign up with Sygnal, you’ll need to contact their sales team to schedule a demo. They do not share information on pricing, contract lengths or setup fees outside of their sales demos.

What Is ShiftCare?

ShiftCare is an NDIS and aged care management software that enables you to build rosters, manage client documentation and goals, record expenses, bulk claim the NDIS, track funds usage and more.

It’s the favourite choice of many disability support and aged care providers thanks to its:

Powerful rostering tools

ShiftCare’s scheduler allows you to create recurring and team shifts in minutes. You can drag-and-drop clients to add them to individual team members’ shifts, as well as switch between the client and team views of the roster. You’ll be able to draft shifts ahead of time, publishing them only once you’re ready to. And filling empty shifts is easy: just add them to the Job Board and allow your staff to bid on them.

Companion platforms

ShiftCare doesn’t just support your admin team. Your caregivers can use the ShiftCare mobile app to set their availability and bid on shifts, upload progress notes, clock in and out, and collect clients’ digital signatures. And your clients’ approved family and friends can log on to ShiftCare Connect to receive updates on their loved one’s progress, upcoming shifts and billing details.

Transparent pricing

With ShiftCare, you’ll always be in control of your subscription costs — and we won’t make you attend a sales meeting before telling you our prices, either. We have a flexible three-tier subscription package, with rates starting at $8 per staff member. Getting started is free, you can choose which add-ons you want to pay for, and there is no minimum contract length.

What are the differences?

	Sygnal	ShiftCare
Country	Australia	Australia
Price	Price on request	From $8 per Staff p/m
Free Trial
Free Demo
Caregiver App
Family and Friends Portal
Easy Sign-Up and Self-Onboarding	Must schedule a Sales Demo
Rostering
Custom Note Templates
NDIS Integration
Home Care Packages Supplements and subsidies
Client Goals and Budget Management
Document Expiry Notifications	NI
Job Board
Accounting Integrations
Speak To Text Note Taking
Setup Recurring Shifts
Staff Attendance Alerts
Custom Forms
Advanced Incident Management

Disclaimer: This comparison is based on publicly available information and customer feedback as of July, 2024. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Sygnal. Their name is used strictly for comparative purposes. If you represent Sygnal and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.