ShiftCare vs. Sygnal
Sygnal helps you manage rosters and client services. Here’s how it compares with ShiftCare, built for NDIS and aged care providers.
Where ShiftCare differs
- A free trial and a friends and family portal
- Speech-to-text notes and custom note templates
- Accounting integrations and advanced incident management
8,000 care providers deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and Sygnal, feature by feature: what you get with both, where they differ and where Sygnal is the better fit.
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| What matters | ShiftCare | Sygnal |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | Australia |
| Price | From $8 user / month, billed annually | Price on request |
| Free trial | 7 days on Premium. No credit card required. | Not listed |
| Free demo | Included | Included |
| Self-onboarding | Included | Must schedule a Sales Demo |
| Rostering and apps | ||
| Caregiver app | Included | Included |
| Rostering | Included | Included |
| Job board | Included | Included |
| Setup recurring shifts | Included | Included |
| Staff attendance alerts | Not listed | Included |
| Care and compliance | ||
| Friends and family portal | Included | Not listed |
| Custom note templates | Included | Not listed |
| Client goals and budget management | Included | Not listed |
| Document expiry notifications | Included | Not published |
| Speech-to-text notes | Included | Not listed |
| Custom forms | Included | Included |
| Advanced incident management | Included | Not listed |
| NDIS, billing and integrations | ||
| NDIS integration | Included | Included |
| Home Care Packages supplements and subsidies | Not listed | Included |
| Accounting integrations | Included | Not listed |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Sygnal facts from publicly available information and customer feedback, as of July 2024. ShiftCare isn’t affiliated with Sygnal. Spotted something out of date? Let us know.
Switch from Sygnal. We’ll make it worth your while.
Book a switching call
Show us how you run Sygnal today. We’ll show you the same rosters, notes and claims in ShiftCare.
Get an offer for your team
Tell us your team size and when your Sygnal plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“I’ve had very few bugs or issues with ShiftCare, and I really, really enjoy that their main focus is helping their customers save time. That means a lot to my team and me.”
Questions about switching from Sygnal.
Does ShiftCare or Sygnal support Home Care Packages (HCP)?
Both platforms support aged care providers, but the available HCP features may differ. It’s worth comparing funding management, care planning, and reporting capabilities based on your organization’s needs.
Does ShiftCare have a client or family portal?
ShiftCare offers tools that improve communication between providers, staff, participants, and families. Available portal features may vary depending on your subscription and implementation.
Which platform has a better mobile app for support workers?
Both ShiftCare and Sygnal offer mobile apps that allow support workers to access schedules, update care records, and manage visits while working in the community.
Can support workers view rosters and care plans on their phones?
Yes, both platforms provide mobile access so staff can view upcoming shifts, participant information, and care documentation while delivering services.
Do ShiftCare and Sygnal support NDIS rostering and invoicing?
Yes, both platforms include tools for rostering, service delivery, participant management, and NDIS-related administrative workflows.
Which platform is easier to implement?
Implementation time depends on the size and complexity of your organization. Many providers choose ShiftCare for its intuitive interface and streamlined onboarding process.
Does ShiftCare publish its pricing?
Yes, ShiftCare provides publicly available pricing, making it easier for providers to compare plans before requesting a demo.
Does Sygnal require a demo before pricing is provided?
Pricing availability may vary. Check with Sygnal directly for the latest pricing information and implementation options.
Does ShiftCare use AI for care documentation?
ShiftCare offers AI-powered features to help providers improve documentation quality and streamline progress note workflows, depending on the features available in their plan.
Can ShiftCare and Sygnal integrate with accounting software?
Both platforms offer integrations with selected business and accounting systems. Available integrations may vary, so it’s recommended to review each platform’s current integration options.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your rosters, notes and claims in ShiftCare and put together an offer that makes the move easy.