ShiftCare vs. Vertex360
Vertex360 offers staff rostering and a support worker app. Here’s how it compares with ShiftCare’s all-in-one NDIS and aged care platform.
Where ShiftCare differs
- A free trial, a job board and a friends and family portal
- Speech-to-text notes and custom note templates
- Document expiry alerts and advanced incident management
8,000 care providers deliver $5B of care a year with ShiftCare.
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4.6Where each platform fits.
ShiftCare and Vertex360, feature by feature: what you get with both, where they differ and where Vertex360 is the better fit.
20 of 20 shown
| What matters | ShiftCare | Vertex360 |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | Australia |
| Price | From $8 user / month, billed annually | From $88 plus GST / month |
| Free trial | 7 days on Premium. No credit card required. | Not listed |
| Free demo | Included | Included |
| Self-onboarding | Included | Must schedule a Sales Demo |
| Rostering and apps | ||
| Caregiver app | Included | Included |
| Rostering | Included | Included |
| Job board | Included | Not listed |
| Setup recurring shifts | Included | Included |
| Staff attendance alerts | Not listed | Included |
| Care and compliance | ||
| Friends and family portal | Included | Not listed |
| Custom note templates | Included | Not listed |
| Client goals and budget management | Included | Included |
| Document expiry notifications | Included | Not listed |
| Speech-to-text notes | Included | Not listed |
| Custom forms | Included | Included |
| Advanced incident management | Included | Not listed |
| NDIS, billing and integrations | ||
| NDIS integration | Included | Included |
| Home Care Packages supplements and subsidies | Not listed | Included |
| Accounting integrations | Included | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Vertex360 facts from publicly available information and customer feedback, as of July 2024. ShiftCare isn’t affiliated with Vertex360. Spotted something out of date? Let us know.
Switch from Vertex360. We’ll make it worth your while.
Book a switching call
Show us how you run Vertex360 today. We’ll show you the same rosters, notes and claims in ShiftCare.
Get an offer for your team
Tell us your team size and when your Vertex360 plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“Since making the switch, we’ve saved tens of hours every single week, freeing up our team to focus on other important areas of the business and, most importantly, our participants.”
Questions about switching from Vertex360.
Does Vertex360 include a support worker app?
Yes, Vertex360 includes a mobile app that allows support workers to access schedules, manage tasks, and stay connected while delivering services.
Can ShiftCare help manage client funding?
Yes, ShiftCare includes tools to monitor client budgets, track funding usage, and help providers stay on top of service delivery and available funds.
Which platform is better for managing recurring shifts?
Both platforms support recurring shifts, helping providers reduce manual scheduling and maintain consistent care delivery.
Does ShiftCare include a portal for families?
Yes, ShiftCare includes a Friends & Family portal that allows approved family members to stay informed about participant care and service updates.
Can ShiftCare automate NDIS claims?
Yes, ShiftCare can generate NDIS bulk claims and invoices using shift and service data, helping reduce manual administration.
Does Vertex360 integrate with Xero?
Yes, Vertex360 integrates with Xero, allowing providers to connect financial workflows with their accounting system.
Is ShiftCare suitable for providers with multiple teams?
Yes, ShiftCare is designed to support organizations managing multiple support workers, participants, and service locations from a single platform.
Does ShiftCare support digital care documentation?
Yes, ShiftCare provides digital progress notes, care plans, incident management, custom forms, and document management to streamline record keeping.
What features should I compare when choosing NDIS software?
Compare rostering, participant management, invoicing, compliance tools, reporting, mobile access, integrations, customer support, and scalability to find the platform that best fits your organization.
How can I evaluate ShiftCare and Vertex360 before deciding?
Review each platform’s features, pricing model, onboarding process, integrations, free trial options, and customer support to determine which solution aligns with your operational needs.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your rosters, notes and claims in ShiftCare and put together an offer that makes the move easy.