Run your NDIS business in less time - without the compliance stress.
Easy-to-use NDIS & Aged Care platform & app - cutting paperwork to give care providers more time for what matters.
From $9/user per month · No lock-in contracts
No credit card required · Setup in minutes · Cancel anytime
Set up a shift in seconds
NDIS rosters change constantly - cancellations, last-minute swaps, recurring needs. ShiftCare makes it easy to plan, organise and adjust, so your time on admin stays at a minimum.
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Drag & drop rosteringPlan, schedule and manage teams in moments - no spreadsheet needed.
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Recurring shiftsSet up ongoing shifts once and customise as client needs change.
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Job BoardPost open shifts instantly - workers accept in the app, no back-and-forth calls.
"When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement. Now it takes me minutes with ShiftCare."
Olena Rainbow Club
Cut invoicing time by 90%
Manual NDIS billing is slow, error-prone and stressful when prices change. ShiftCare automates the billing process - bulk claims, auto-updated pricing, and one-click integration with your accounting system.
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NDIS bulk uploadsAutomatically generate invoices and upload to the NDIS portal in bulk.
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NDIS price guide includedPricing is auto-updated - you'll always be charging the right amount.
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Payroll integrationXero, MYOB, KeyPay and Quickbooks sync automatically.
"80% reduction in rostering errors and a major drop in admin load. In 8 years I've never had an API work as well as ShiftCare's."
Karlie Scurr Operations Manager, Therapy Care
Stay audit-ready without the stress
NDIS audits are a reality - and manual documentation creates gaps that cause compliance failures. ShiftCare gives your team the tools to capture notes on the go, so records are always complete, timestamped and audit-ready.
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Notes on the goCapture shift notes while fresh in the mind - directly from the app.
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Incident managementLog incidents quickly and accurately - improving compliance and care quality.
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Custom templatesYou decide what's recorded - templates built for your specific service type.
"The compliance reports are a lifesaver. We achieved high compliance in our recent audit, and ShiftCare played a big role in that."
Bemir Vodencarevic Director, Inspired Living QLD
Everything your team needs, in their pocket
Support workers are out in the field - not at a desk. The ShiftCare app gives your team everything they need to deliver great care: shift info, client details, care plans and instant messaging, without needing to call the office.
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Shift remindersNotifications mean your team will never miss a shift.
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Instant messagingPrivate and group messaging across desktop and mobile - keep comms in one place.
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Live availabilityCut out delays and back-and-forth in sharing and accepting jobs.
A mighty software with powerful features.
Clock in & out
Workers clock in via the mobile app with GPS verification - accurate hours, no disputes.
Approve timesheets
Automate approvals for instant processing - payroll without the bottleneck.
Funds management
Track spending across multiple NDIS plans and participant budgets in real time.
Team availability
See who's available with up-to-date rosters, schedules and real-time status.
Client profiles
Detailed profiles with goals, care plans, progress notes and documents - all in one place.
Compliance alerts
Real-time flags for non-compliant hours, missing allowances and SCHADS award issues.
ShiftCare Reviews
Rated highly across every platform that matters to NDIS providers
80% reduction in rostering errors and a major drop in admin load. In 8 years I've never had an API work as well as ShiftCare's.
When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement. Now it takes me minutes with ShiftCare.
The admin that took a full day now gets done in about an hour. It's definitely caused a lot less stress. I'm very busy, and it has given me time to focus on more important things.
Some providers have entire teams dedicated to roster management - we wanted those resources going directly into client support instead. ShiftCare made that possible.
The compliance reports are a lifesaver. We achieved high compliance in our recent audit, and ShiftCare played a big role in that.
In audit and compliance, we've got everything now. If we have any query about what we're doing, it's just at the tip of a finger.
Badges of Excellence
Start your 7-day free trial
Pricing for Australian care providers. No credit card required - see the value in ShiftCare from day one.
No credit card required · 7 days free · Cancel anytime
Staff = admins + care workers · Minimum 5 staff · Prices Ex. GST
Prices Ex. GST · All plans include minimum 5 staff · Family Portal add-on: $3/client/month · SMS: $0.10/sms