Person-Centred Care Plans (PCCP)
Put people at the centre of care.
ShiftCare’s Person-Centred Care Plans help UK care agencies stay compliant with CQC requirements while delivering care that reflects each individual’s goals, preferences, and needs. Care agencies often struggle with three things: staying compliant, keeping staff happy, and scaling without adding more admin. Person-Centred Care Plans in ShiftCare are built to fix those problems.
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Custom, Person-Centred Templates
Build plans with client goals, preferences, outcome-focused metrics. Makes plans usable and meaningful.
EMAR / Medication Integration
Link medications directly with care plans. Reduces errors, simplifies checks.
Real-Time Progress Notes & Review Alerts
Ensure plans stay current; alerts before reviews are due; easy tracking.
Digital Access (App & Web)
Staff can view / update plans on shift from mobile; management sees oversight dashboards.
Risk Assessments + Compliance Tools
Embed risk, safety, safeguarding inside care plans. Useful at inspections.
Family / Carer Portal or Access
Share relevant plan info to relatives to build transparency and trust.
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What Keeps Care Agency Leaders Up at Night
- Failing CQC inspections because care plans are incomplete, out of date, or hard to access.
- Losing staff who get frustrated by admin burden, duplication, unclear client info.
- Struggling to scale services without introducing chaos or compliance risk.
- Wasting hours on paperwork instead of delivering care.
How PCCP Solves Your Problems
| Goal | How PCCP Helps |
|---|---|
| Stay inspection-ready and compliant | Reports, audits, care plans, EMAR, risk assessments all stored, versioned, available on demand. |
| Improve quality and consistency of care | Care plans centre on individual needs and outcomes, updated in real time; families/carers included. |
| Reduce staff burden and improve retention | Clear, accessible info; less manual repetition; app access on shift; less firefighting. |
| Scale safely | Templates, workflows that grow with you; scalable policies for reviews; central oversight. |
| Save time & cut waste | Digital care plans, fewer paper forms; automated alerts; integrations like EMAR reduce double-entry. |
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