Running a care business doesn't have to be a choice between boosting profit margins and taking a value-based approach to care coordination. With the right care management programs, the two can go hand in hand.

Let's explore how care management tools can support home care organizations like yours as you grow.

Complete Your Admin Tasks in Minutes

From scheduling to billing, administrative tasks can take up a big chunk of your time. Not only does this slow down operations and heighten stress levels but it also increases your labor costs.

Software, however, can help you automate many care management tasks essential to care coordination and service delivery. Home care providers report saving hours of admin work by using care management software.

Scheduling can be done in 10 minutes, while a caregiver app is a cost-effective way to confirm staff availability and share schedules. Templates and voice-to-text software reduce the time required to fill in documentation. Electronic time-tracking and expenses allow you to automate most of the payroll process.

Reduce Your Labor Costs

The right care management software will help you draft cost-effective schedules without affecting the quality of care provided to patient populations. 

You’ll have the overview you need to see which caregivers are best suited to each client based on certifications, skill sets, home addresses, driving licenses, languages and more. From there, you can make smart, value-based client-caregiver matching and scheduling decisions that allow you to make the most of your current workforce.

With an optimized schedule, you’re less likely to have to take on additional staff for just one or two patients. You may also be able to cut down your caregivers’ travel time, thereby reducing the per-client labor cost.

Minimize Travel Expenses

Travel time doesn't just represent increased labor costs. It also typically means greater expenses, whether for gas or bus tickets. Scheduling software for home care agencies enables you to assign patients to staff based on geographical clusters, cutting down your travel costs. It can help you ensure clients are billed primarily for their care management, rather than their home address.

Rapid Client Onboarding

The quicker you can onboard new clients, the sooner you can begin providing them with vital services. You’ll be able to reduce your labor costs and increase your income straightaway.

Software can help you quickly onboard clients, set up their profiles and begin the process of care management and care coordination. Document templates make collecting information quick and easy. With the client-caregiver matching tool and scheduler, you’ll need just 10–15 minutes to add them to your system and schedule their first home visit.

Increase Retention

Reducing turnover of caregivers and clients alike will enable you to keep costs low. Software can help you achieve this by enabling value-based care management, driving patient engagement and ensuring that caregivers are supported.

Smart scheduling gives caregivers better work-life balance, while the document management system ensures they have the tools to do their work well. They are less likely to experience burnout and more likely to be motivated at work.

Improve Quality of Care and Care Control

Care coordination software will help you improve outcomes and ensure you’re providing value-based care. Your caregivers have access to all the information they need to provide exceptional, people-centric care. Moreover, you have the oversight you need to spot potential issues early on and drive quality improvement.

Templates will help your team quickly create detailed, useful progress notes and incident reports. You can instantly access these reports, in addition to electronic visit verification data. 

And with document expiry notifications, you will always know if a caregiver’s certifications or right-to-work documentation needs updating. You won’t need to spend time double-checking this - you’ll receive updates ahead of time.

Instant Care Coordination

Care coordination is essential for improving the quality of care and patient health outcomes. Many clients may need multiple services, as well as care provided by multiple home health aides. 

Care management software can make care coordination simple. You can instantly share the latest documentation, from risk assessments to progress notes, with appropriate staff members. And with a portal for clients and their loved ones, it’s also easy to give them updates, improve patient engagement and encourage them to request the services they need.

By automating these processes, you’ll help your team save time and energy. They won’t need to message other staff members, search their emails for file attachments or request updates on patients’ health. They’ll already have all the information they need.

Automate Compliance

Compliance is critical for home health care management, but it doesn't need to be time-consuming. Your agency can automate it by using home care management software with essential features, such as electronic visit verification, time-tracking and HIPAA-compliant document management. 

You’ll be able to relax, knowing that client information can only be shared via secure platforms and accessed by appropriate team members. And you won’t have to invest hours in setting up complicated programs, either — your care management software will handle it all.

Improve Efficiency While Increasing Patient Satisfaction

Increasing efficiency won't just benefit your profit margins and financial resilience. It will also help ensure you have the necessary resources to provide value-based patient care management. When your business operations are optimized, you will find that you can deliver higher quality services quicker and more effectively.

ShiftCare’s home health care software will support your business in everything from onboarding new clients to health care coordination, delivering value-based care and billing. You'll be able to reduce the time your back-office team spends on admin tasks while improving the patient and caregiver experience. What's more, ShiftCare is easy to use and can be set up in ten minutes.

Discover how health care management software can empower you to cut costs while boosting quality. Try ShiftCare for free.