What Does High-Quality Patient Care Look Like? 

High-quality home care services are always customized to the patient’s individual care needs. Rather than cookie-cutter service delivery, they are tailor-built to each patient’s health, care requirements, preferences, and personal circumstances.

Improved scheduling is key to care quality. Not only will it guarantee that patients receive the home care services they need, but it will ensure that they’re assigned the most suitable caregiver. This leads to more consistent, personalized, and effective care.

How a Home Care Scheduling App Improves Patient Care Quality 

The quality of scheduling software solutions can vary dramatically, so read our guide to choosing home care scheduling software. It will talk you through the essential features home care agencies should look for. 

That said, when you switch to a home care scheduling app, you can expect patients to benefit from:

Care Services With the Right Caregiver, at the Right Time

A home care scheduling app will give you the tools you need to create a schedule that works for your patients and your caregivers alike.

Enhanced staff filters and patient-caregiver matching features will mean you can quickly select the ideal team member for each patient’s needs, whether they want a Spanish speaker or someone with experience treating diabetes.

Depending on the home care scheduling app, your patients may also be able to request specific shift times and set their preferred caregivers. For patients inviting a caregiver into their own home, this can be a valuable feature. It allows them greater control over their lives in a moment when patients may feel vulnerable.

Engaged and Empowered Caregivers 

By giving caregivers control over their scheduling, you can boost their job satisfaction levels, improve their work-life balance, and enhance patient care quality. 

Look for a home care scheduling app that allows caregivers to set their preferred availability, so that they always have the hours and shift times that best fit their needs. 

Better Document Management 

Your caregivers need access to the latest patient documentation to provide high-quality home care services. But you also need to respect patients’ privacy. A scheduling app designed for the home care industry will enable you to balance these two priorities. 

Unlike standard scheduling apps, a care-specific app will allow you to assign specific patients to each shift. Your caregivers can then view the documentation for each patient they’ve been assigned. And, they’ll be able to add new documentation on the go.

Enhanced Communication 

Communication is key to quality patient care. A home care scheduling app will reduce the risk of miscommunication, and in turn, make shift no-shows less likely. 

If you opt for scheduling software with a companion portal for patients and their family members, you can also quickly share progress updates, shift times, and billing information. This can improve patient care satisfaction levels.

Shorter Patient Care Wait Times 

40% of Americans report a “longer than reasonable” wait for health care services. There are fewer things more frustrating for patients than long wait times. And, we know that they can lead to worse clinical outcomes.

A home care scheduling app streamlines the process of adding a new patient to the schedule. Once they’ve signed on for your home care services, you can create their patient profile in minutes. Then, add their shifts to the job board so your caregivers can bid on them. 

You can cut out the back-and-forth emails and phone calls confirming caregiver availability. By reducing the administrative burden of scheduling new patients, you’ll ensure that there are no delays in providing the home care services they need.

A More Profitable Home Care Agency

By reducing the admin work required to schedule staff, software solutions can significantly cut operational costs and boost efficiency. In turn, this allows for a better allocation of resources toward improved care services. Your team will be available to focus on patient care and satisfaction instead of caregiver availability.

Improved Scheduling, Improved Care Standards

ShiftCare’s home care software simplifies scheduling so you can ensure that patients receive the care services they need, when they need them. With recurring shifts and group schedules, you’ll have the tools to build weekly schedules in minutes. And thanks to the built-in job board, matching caregivers and patients is as easy as tapping a few buttons. 

Plus, ShiftCare comes with a range of extra features for patient and business management, a caregiver app, and a portal for patients’ family members.

Discover how you can optimize your home care services. Try ShiftCare for free.