ShiftCare vs. Alora
Alora helps you schedule staff and manage care plans. Here’s how it compares with ShiftCare.
Where ShiftCare differs
- Published pricing per user
- A portal for clients and their loved ones
- Live chat support
8,000 care agencies deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and Alora, feature by feature: what you get with both, where they differ and where Alora is the better fit.
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| What matters | ShiftCare | Alora |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | USA |
| Price | From $8 user / month, billed annually | Typically costs from $295/month |
| Minimum contract length | One month | Not published |
| Free trial | 7 days on Premium. No credit card required. | Not published |
| Set-up fee | Free self-onboarding; paid packages also available | Not published |
| Typical set-up and training time | 1 to 40 days, depending on company size | 3 to 60 days |
| Live customer support chat | Included | Not listed |
| Scheduling and apps | ||
| Scheduling | Included | Included |
| Caregiver shift bidding | Included | Included |
| No-show alerts in real-time | Included | Included |
| Time tracking | Included | Included |
| Mobile caregiver app | Included | Included |
| Care and compliance | ||
| Care plan management | Included | Included |
| Visit notes on the go | Included | Included |
| Automated medication management | Not listed | Included |
| Auto-generated reports | Included | Included |
| Portal for clients and their loved ones | Included | Not listed |
| Billing and integrations | ||
| EVV | Included | Included |
| Client budget management | Included | Not published |
| Invoicing | Included | Included |
| Accounting integrations | Included | Not published |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Alora facts from publicly available information and customer feedback, as of March 2025. ShiftCare isn’t affiliated with Alora. Spotted something out of date? Let us know.
Switch from Alora. We’ll make it worth your while.
Book a switching call
Show us how you run Alora today. We’ll show you the same schedules, care notes and billing in ShiftCare.
Get an offer for your team
Tell us your team size and when your Alora plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.”
Questions about switching from Alora.
How much does Alora cost?
Alora says smaller agencies may pay between $295 and $800 per month, while medium-sized agencies typically pay $800 to $2,000. Larger organizations may pay between $2,000 and $8,000. The final price depends on patient or user numbers and the Alora solutions included in the package.
What is Alora software used for?
Alora is used to manage skilled and non-skilled home care operations. It supports clinical documentation, scheduling, billing, payroll, EVV, quality assurance and reporting. The company also offers software for hospice and pediatric home care, so agencies should make sure they are evaluating the product designed for their service model.
Does Alora have an EVV app?
Yes, Alora offers GPS-based mobile EVV as well as a telephony option. Caregivers can use it to verify visits and capture required information at the point of care. Because EVV requirements vary between states and Medicaid programs, agencies should confirm that Alora supports their specific aggregator and submission process.
Does Alora track caregivers’ locations?
Yes, Alora can record a caregiver’s location for Electronic Visit Verification. Its published information says GPS can identify the caregiver’s location when the patient signs the visit note. This provides proof of the visit, but agencies should explain when location is captured and how that information is stored and used.
Can Alora be used without the internet?
Yes, Alora allows caregivers to complete certain work offline and synchronize it when a connection becomes available. This can help teams working in homes with unreliable mobile service. Agencies should test which forms, notes and EVV steps remain available offline, since not every platform function will necessarily work without internet access.
Is Alora HIPAA compliant?
Yes, Alora describes its software as compliant with HIPAA guidelines and provides tools for securely handling health information. These include encrypted data-sharing options and controlled access to electronic records. Agencies must still manage permissions, employee training, devices and privacy procedures correctly because choosing compliant software does not automatically make every workflow HIPAA compliant.
How do I move from Alora to another system?
Start by asking Alora which patient, caregiver, billing and clinical records can be exported and in what format. Then confirm what the new platform can import before ending your subscription. Run checks on active schedules, care plans, attachments and balances, and retain required historical records according to applicable federal and state rules.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your schedules, care notes and billing in ShiftCare and put together an offer that makes the move easy.