4.7
4.5
4.6
Cost per visit
Know what every visit earns.
- Revenue against cost on every shift, from your pay rates.
- On Premium, while the schedule is still a draft.
- Estimated until the visit is complete.
Shift costing software
Know what every visit earns,before it’s worked.
Agencies lose margin when the schedule is built, not when payroll runs. On Premium, ShiftCare shows revenue, cost and margin on every shift while the schedule is still a draft.
From $8 per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care agencies deliver $5B of care a year with ShiftCare.
Cost per visitKnow what every visit earns.
8,000 care agencies deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Shift costing
Protect every shift’s margin.
Margin flags
See which visits lose money before they’re worked.
- Every shift marked profitable, low margin or loss-making.
- Flagged on the scheduler as you build the week.
- Thresholds agreed with our support team.
Shift details
Every shift’s cost, wherever you look.
- On the scheduler tile, as you build the week.
- In the shift’s Financials tab, with revenue and margin.
- In the Shift Details Report, shift by shift.
Authorized hours
Authorized hours, before you book the visit.
- Each client’s authorized hours shown as you schedule.
- Booked and remaining hours side by side.
- Medicaid, waiver and private pay on one schedule.
Reports
Monitor your growth in real time.
- Billable hours, service delivery costs and productivity.
- Assigned against contracted hours for every caregiver.
- Dollar figures for owners; status only for coordinators.
Built for scale
What works at 10 clients breaks at 50.
Payroll tells you what the schedule cost three weeks ago. In ShiftCare, cost, revenue and authorized hours sit on the shift, so you can change it while it is still a draft.
| At 10 clients | At 50 clients | ||
|---|---|---|---|
| Margin | A few visits, easy to price in your head. | Split shifts and short visits pile up unseen. | Low-margin and loss-making shifts flagged on the scheduler. |
| Overtime | Everyone’s hours checked by hand. | Overtime found when payroll runs. | The FLSA 40-hour check runs as you schedule. |
| Authorizations | Each client’s hours tracked in a spreadsheet. | Visits over authorized hours found after they’re worked. | Authorized hours shown before you book the visit. |
| Pay visibility | One person sees what everyone is paid. | Coordinators need costs without seeing pay. | Status only for coordinators; dollar figures for the owner. |
ShiftCare AI
Ask what any visit earns.
ShiftCare AI Chat answers from your schedule, costs and authorizations. You decide what happens next.
ShiftCare AI Chat
Which visits next week are loss-making?
Read the draft schedule and shift financials
Two: Walter B.’s one-hour companion visit on Friday and James R.’s split personal care shift. Show them on the scheduler?
Who’s heading into overtime this week?
Read the schedule and FLSA overtime checks
Maria G. reaches 40 hours on Thursday. Aisha N. has 12 hours free and can cover Friday. Swap the visit?
Any visits over authorized hours?
Read authorizations and booked visits
Harold P. is booked for 22 of his 20 authorized hours this week. Show the two extra hours?
“ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
250 staff or more? Talk to an expert
Basic
Scheduling, EVV and visit notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill open shifts and bill in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedMargin on every shift, care plans and the family portal.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in USD, excluding sales tax. Annual plans are paid upfront.
FAQ
Your questions, answered.
Can I see what a visit costs before I schedule it?
On Premium, yes. Revenue, cost and margin show on every shift, calculated from the pay rates you’ve configured, while the schedule is still a draft. The figures are estimates and are only finalized once the visit has been completed.
Does ShiftCare catch overtime before payroll?
Yes. The FLSA 40-hour check runs as you schedule, so you see who passes 40 hours before the week is worked. Rest and split shift warnings follow your own rules. Approved hours then go to ADP Workforce Now or Paychex.
Can I see a client’s authorized hours when I book a visit?
Yes. Each client’s authorized, booked and remaining hours show as you schedule, so nothing goes over. Medicaid, waiver and private-pay clients are on the same schedule.
Can coordinators see what caregivers are paid?
Not unless you give them full access. The account owner sees dollar figures. A user with the Shift Financials and Margin permission sees only whether a shift is profitable, low margin or loss-making. The restriction holds in the CSV export as well.
What do ShiftCare’s reports show about costs?
Billable hours, service delivery costs and team productivity, with trends over time. The dashboard compares each caregiver’s assigned hours with their contracted hours, so you can see who is over or underworked.
How do we switch shift costing on?
Shift costing is on Premium plans. Our support team switches it on and agrees your low-margin and loss-making thresholds with you. Existing shifts are costed once they are re-saved.
Bring your own schedule patterns.
The split shifts, the short visits, the overtime. We’ll go through what they cost you, and switch costing on if it fits. Or start free with every feature, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.