ShiftCare vs AxisCare
AxisCare’s home care agency software helps you manage caregivers and client services. But how does it hold up when compared to our care management software, ShiftCare?
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Home Care Software Ranked and Reviewed
Home care management software can help you operate more efficiently and deliver more professional care services. But there’s a lot to consider when picking software: the features, pricing, customer support, set-up process, etc.
It’s not always easy to read past the marketing copy and work out which software package is right for your business — especially when some software packages don’t come with a free trial.
That’s why we’re taking an in-depth look at the differences between our own care management software, ShiftCare, and an alternative option, AxisCare. Keep reading as we break down what features they have, how much they cost, and what sets them apart.
What Is AxisCare?
AxisCare is a home care agency software package that helps you schedule caregivers, monitor time and attendance, and run billing.
It also comes with some less common home care software features, such as tracking potential clients and patient referral sources by revenue.
The company does not publish their prices online or offer a free trial.
What Is ShiftCare?
ShiftCare is a care management software built for home care and home health care agencies, assisted living facilities, and regional centers. Key features include scheduling, time tracking and attendance, document management, invoicing, and reporting.
Users praise its:
Exceptional customer support
With a live support chat, you can instantly get the help you need. ShiftCare’s customer support has a 94% positive rating, premium users get a dedicated account manager, and you can also access training, extensive text and video guides, and email support.
Personalized client care management features
Provide more patient-centric care with client goals setting, progress tracking, and funds management. Plus, you can use ShiftCare Connect to automatically share updates with clients and their loved ones, from care notes to billing information.
Transparent pricing
Stay in control of your expenses. ShiftCare’s prices start from $8/user/month, and the tiered subscription packages ensure that you’ll only pay for the services you need. There are no hidden fees, and ShiftCare’s prices are published online.
ShiftCare vs AxisCare: Feature Comparison
AxisCare
ShiftCare
Country
USA
USA, Canada and Australia
Monthly Price
Price on request
From $8 user / month
Minimum Contract Length
?
One month
Free Trial
Set-Up Fee
?
Free self-onboarding; paid packages also available
Scheduling
Document Management
Custom Forms
Hospitalizations
Client Funds Management
Client Goal Tracking
Time Tracking
Real-Time Late Clock-In and No-Show Alerts
Billing and Invoicing
Payment Processing
Accounting Integration
Badges For Users
Track Potential Clients
Track Revenue by Client Referral Source
Live Customer Support Chat
Email Support
Dedicated Account Manager
?
Customizable Reporting
Mobile Caregiver App
Portal for Clients and Their Loved Ones
Disclaimer: This comparison is based on publicly available information and customer feedback as of August, 2024. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from AxisCare. Their name is used strictly for comparative purposes. If you represent AxisCare and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.
For a detailed overview of ShiftCare plans and pricing, please see our pricing page.
Should Your Home Care Business Use AxisCare or ShiftCare?
At first glance, AxisCare and ShiftCare seem similar. Both offer caregiver scheduling, patient documentation management, custom forms, time tracking, real-time alerts, invoicing, a mobile app, and a client portal.
However, there are key differences in features, pricing, and customer service. AxisCare tracks potential clients and referral sources by revenue and processes payments in-app.
ShiftCare, on the other hand, offers additional patient care management tools like goal tracking, fund management, and spending projections. Plus, ShiftCare provides live customer support and dedicated account managers for premium users, with a 94% positive support rating.
Plus, transitioning to ShiftCare from a different software couldn’t be simpler.