ShiftCare vs. Therap
Both help you manage client care services. Here’s where they differ, so you can choose with the facts in front of you.
Where ShiftCare differs
- Published pricing and a free trial
- Caregiver shift bidding
- A portal for clients and their loved ones, plus live chat support
8,000 care agencies deliver $5B of care a year with ShiftCare.
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4.6Where each platform fits.
ShiftCare and Therap, feature by feature: what you get with both, where they differ and where Therap is the better fit.
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| What matters | ShiftCare | Therap |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | USA, Canada |
| Price | From $8 user / month, billed annually | Available on request |
| Minimum contract length | One month | One month |
| Free trial | 7 days on Premium. No credit card required. | Not listed |
| Free demo | Included | Included |
| Set-up fee | Free and premium packages available | Not published |
| Live customer support chat | Included | Not listed |
| Scheduling and apps | ||
| Scheduling | Included | Included |
| Caregiver shift bidding | Included | Not listed |
| Caregiver mobile app | Included | Included |
| Care and compliance | ||
| Electronic health records | Included | Included |
| Incident report management | Included | Included |
| Client goals tracking | Included | Included |
| Waiting list management | Not listed | Included |
| Client employment management | Not listed | Included |
| Compliance tools | Included | Included |
| Reporting and analytics | Included | Included |
| Portal for clients and their loved ones | Included | Not listed |
| Billing and integrations | ||
| Client funds management | Included | Included |
| Invoicing | Included | Included |
| Integrated billing | Not listed | Included |
| Accounting and payroll integrations | Included | Not listed |
| EVV app | Included | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Therap facts from publicly available information and customer feedback, as of May 2025. ShiftCare isn’t affiliated with Therap. Spotted something out of date? Let us know.
Switch from Therap. We’ll make it worth your while.
Book a switching call
Show us how you run Therap today. We’ll show you the same schedules, care notes and billing in ShiftCare.
Get an offer for your team
Tell us your team size and when your Therap plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.”
Questions about switching from Therap.
Is Therap or ShiftCare cheaper?
Therap doesn’t publish its fees online so we can’t say which is cheaper, but ShiftCare’s plans start at an affordable $8/user.
Does ShiftCare help you manage client goals like Therap?
ShiftCare’s software is intuitive and has user-friendly technology, such as drag-and-drop and voice-to-text. Unlike ShiftCare, Therap doesn’t integrate with accounting software so running payroll and accounting can be a more complex process.
Which is easier to use, ShiftCare or Therap?
ShiftCare’s software is intuitive and has user-friendly technology, such as drag-and-drop and voice-to-text. Unlike ShiftCare, Therap doesn’t integrate with accounting software so running payroll and accounting can be a more complex process.
Is it easier to contact customer support at ShiftCare or Therap?
It’s easier to contact ShiftCare’s customer support because ShiftCare has a live customer support chat as well as email support. Premium account holders also have a dedicated account manager.
Is it easier to contact customer support at ShiftCare or Therap?
Both ShiftCare and Therap will let you schedule caregivers and monitor their attendance. ShiftCare will give you caregiver late and no-show alerts in real time. You can also use ShiftCare to manage caregiver documentation.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your schedules, care notes and billing in ShiftCare and put together an offer that makes the move easy.