- Transport & Mileage
Home care mileage tracking, fully automated.
Trusted by 7,000+ care providers across AU, US, CA & UK
From route to reimbursement, without the admin.
Because ShiftCare connects your schedule to your billing, transport just happens. Every mile captured, every cost allocated, every claim built from verified data.
Capture - automatic, before the door opens
One tap. GPS records route, distance, and duration in the background, caregivers focus on the client ahead.
Allocate - vehicle type sets the rule
Personal or agency vehicle, the correct IRS-aligned reimbursement rate is applied automatically, every visit.
Bill - GPS distance flows into client billing
Enable the toggle and verified travel mileage populates the billing record automatically, zero manual entry for your billing team.
Audit - every trip timestamped and defensible
GPS-verified records ready to export the moment your auditor asks, with nothing to prepare.
Every in-visit trip. Right vehicle, right reimbursement.
Whether it’s a to-visit run, transporting a client to an appointment, or travel across an IDD day program shift, every mile is captured, categorised, and correctly allocated, automatically.
Personal or agency vehicle - caregiver's choice
Vehicle type remembered from last time, the correct reimbursement rate applied visit after visit, without admin intervention.
Unlimited in-visit trips
Every stop, every leg, every mile, captured and linked to the shift record, no matter how many trips the day involves.
Smart clock-out prompt
Caregivers with a visit within 60 minutes are automatically prompted to start tracking, right data captured every time.
GPS-verified distance, every time
Every mile verified by GPS, every claim holds up, every reimbursement is exactly right.
We evaluated multiple care management systems before selecting ShiftCare. It became our single system of record within days, replacing fragmented tools and giving us one configurable platform that actually fits how US home care agencies operate.
Jamil H.
Owner, Haidar Home Care, USA
ADMIN VISIBILITY
Transport spend visible. Overruns prevented before they happen.
Every trip, every vehicle, and every mileage allocation visible before payroll runs, so your team reviews and approves from clean, flagged data, not a spreadsheet.
Trips tab inside every shift drawer
All trips, to-visit and in-visit, visible in one click, with distance, duration, and vehicle type.
Client mileage cap variance at a glance
Transport spend shown against each client's agreed cap, group visits flagged automatically so overruns don't reach the invoice.
Automatic anomaly flags on the timesheet
Vehicle mismatches surface as color-coded alerts, your team sees exactly what happened without reviewing a single record manually.
Override, adjust, and approve before payroll
Full override control from the shift drawer, every record exact before payroll locks.
BILLING & PAYROLL
From GPS trip to Medicaid billing, automatically.
GPS data flows straight into client billing and IRS-aligned payroll, every claim built from verified distance, not memory.
Travel mileage auto-populates into client billing
Enable the toggle and GPS distance flows straight into the billing record, zero manual entry for your billing team.
IRS-aligned personal vehicle reimbursement
The correct per-mile rate is applied automatically based on what the caregiver drove, clean payroll every period.
Admin override for edge cases
Adjust vehicle type, distance, or rate from the shift drawer, records reflect the real world, before payroll runs.
Audit-ready mileage records, built in
Trip evidence timestamped and GPS-verified in every shift, exportable the moment your auditor asks.
We’re claiming transport more accurately now and we’ve caught a few instances where workers were using company vehicles but had personal allowance set. ShiftCare flagged it automatically, we would never have seen that before.
James T.
Finance Manager, Supported Independent Living Provider (VIC)
FLEET & TRANSPORT INTELLIGENCE
Agency vehicles, always compliant. Every transport cost, accounted for.
Register agency vehicles in account settings
Add a vehicle once and it's live in the caregiver app, expiry dates and maintenance schedules always current.
Compliance reporting with one click
Registration status, expiry, and maintenance schedule, filtered and exported for insurance, fleet review, or audit.
Pre-assign vehicles before visits start
Set the expected vehicle at visit creation, deviations flag in red automatically, accurate records without anyone having to ask.
Visit-by-visit vehicle usage history
Every transport run logged against each vehicle, real data for maintenance scheduling, insurance, and fleet decisions.
Frequently Asked Questions
What is mileage tracking in home care software?
ShiftCare’s mileage tracking is one layer of a broader transport automation system. GPS-based tracking uses the caregiver’s mobile device to capture trip distances, routes, and timing automatically, replacing manual odometer readings and paper logs. In the home care context, this data supports client billing, IRS-aligned reimbursement for personal vehicle use, and Medicaid audit trails. Because ShiftCare already holds your schedule, client details, and visit context, it connects GPS-verified travel directly to billing and payroll, with the goal of eliminating manual transport administration entirely.
Does ShiftCare support Medicaid mileage billing?
ShiftCare can auto-populate GPS-verified travel distances into client billing. Whether those miles are billable to Medicaid depends on your state’s program rules and the specific support category. [VERIFY: Confirm billable transportation categories with your state Medicaid agency before configuring mileage billing.
Does ShiftCare's mileage tracking work with both personal and agency vehicles?
Yes. ShiftCare supports both personal and agency vehicle tracking. Caregivers select their vehicle type at the start of each trip, personal vehicles are identified by registration number, while agency vehicles are selected from a registered fleet dropdown. For personal vehicle use, ShiftCare automatically applies the configured per-mile reimbursement rate to payroll. For agency vehicles, no personal allowance is applied. Admins can pre-assign a vehicle type to a visit; if the caregiver uses a different vehicle, the timesheet flags the variance automatically for review before payroll runs.
How does ShiftCare handle transport for group visits and day programs?
For group visits, ShiftCare calculates billable distance per client based on visit mileage totals and relevant allocation ratios. A group visit indicator in the timesheet view flags when multiple clients are involved, and cap warning indicators surface any client who has exceeded their transport budget, so admins can review and correct before invoices go out.
Does the mileage tracking feature work offline?
ShiftCare’s GPS mileage tracking runs through the mobile app and uses the device’s built-in location services. As long as GPS is enabled on the caregiver’s device, tracking can occur even in areas with intermittent mobile data coverage, trip data is synced to the platform once connectivity is restored.
Can admins view and edit mileage records after a visit ends?
Yes. Admins can view all trip data from the shift drawer’s Trips tab, including route, distance, vehicle type, and notes. If adjustments are needed, admins can override vehicle type, adjust mileage allowances, and update billing settings directly from the shift drawer before payroll or billing is processed.
Home Care Scheduling
AI-assisted scheduling that matches the right caregiver to every visit, every time.
Medicaid Billing
Generate accurate Medicaid invoices and process claims without manual data entry.
Caregiver App
A 4.8-star rated app that handles clock-ins, visit notes, mileage, and EVV in one place.