- Keep your teams moving and shifts filled
Automated Shift Matching Software with SmartMatch.
Finding the right worker shouldn’t slow you down.
SmartMatch blends AI thinking with logic built for IDD and home care providers. Instantly match the right worker to every shift, ensuring quality, compliance and your cost-to-serve are safeguarded.
Trusted by providers across California, Colorado, Indiana, Ohio, Pennsylvania, Florida, Texas and more
Schedule instantly on qualifications, cost and capabilities
Deliver care smarter with SmartMatch. Automatically match the right worker, reduce risk, and maintain personalized, compliant, high-quality services while protecting your margins with every assignment.
- Attributes & Qualifications Matching
Get the right carer for every shift with SmartMatch
Save hours of manual reviews and checks. SmartMatch automatically considers skills, availability, client needs, and compliance requirements to recommend qualified workers for each shift. Apply pre-configured requirement groups or individual qualifications across multiple participants in seconds. Filter by gender, language, cultural background, or specialized requirements – to continuously deliver personalized, reliable care.
- Automate your Job Board
Instant backfill for declined shifts
Automatically publish shifts to your Job Board and offer them to the right carers without manual intervention. Shift declined or refused? SmartMatch responds instantly. Each match respects client needs and your approved pay rates – keeping care delivery seamless while protecting your margins.
- No scrambling: Keep managers focused on planned work instead of covering cancellations.
- No guesswork: Rank workers by qualifications and match costs, ensuring the right workers are assigned to every shift.
- Manage your margins
Control spend while maintaining quality care
Every over-assigned shift erodes your margin by 15-30%. Multiply that across your weekly schedule and you’ve quietly lost thousands. SmartMatch aligns worker skills, capabilities, and pay rates to each participant’s actual support requirements – not their maximum funding allocation. Gain control, protect your margins and operate with confidence – even with mixed funding and strict price cap environments.
SmartMatch vs Other Shift Matching Software
SmartMatch
Match by Needs, Skills, & Availability
Auto Refill Cancelled Shifts
Job Board Integration
Enforce Compliance Rules
Protect Revenue Continuity
- Supporting EVV and Medicaid Compliance
Compliance built into every shift match
Ensure worker suitability under State IDD and Home Care rules. SmartMatch enforces training, safeguarding and authorized hours requirements for EVV and Medicaid waiver billing during scheduling – not after.
- Operational flexibility
Personalised Care, Built to Scale
Complex participant requirements shouldn’t mean complex administration. Create unlimited requirement groups – bundling qualifications, attributes, and preferences together – then apply them instantly across multiple participant profiles. Define participant-specific needs with flexible attributes that adapt to your operational processes, not rigid system constraints to ensure personalized care, and a competitive advantage to manage complex needs without compromising on care delivery.