- Keep your teams moving and shifts filled
Automated Shift Matching Software with SmartMatch.
Finding the right worker shouldn’t slow you down.
SmartMatch blends AI thinking with logic built for care providers and their operations. Instantly match the right worker to every shift, ensuring quality, compliance and your cost-to-serve are safeguarded.
Roster instantly on qualifications, cost and capabilities
Deliver care smarter with SmartMatch. Automatically match the right worker, reduce risk, and maintain personalised, compliant, high-quality services while protecting your margins with every assignment.
- Attributes & Qualifications Matching
Get the right carer for every shift with SmartMatch
Save hours of manual reviews and checks. SmartMatch automatically considers skills, availability, client needs, and compliance requirements to recommend qualified workers for each shift. Apply pre-configured requirement groups or individual qualifications across multiple participants in seconds. Filter by gender, language, cultural background, or specialised requirements – to continuously deliver personalised, reliable care.
- Attributes & Qualifications Matching
Instant backfill for declined shifts
- No scrambling: Keep managers focused on planned work instead of covering cancellations.
- No guesswork: Rank workers by qualifications and match costs, ensuring the right workers are assigned to every shift.
- Manage your margins
Control spend while maintaining quality care
Every over-assigned shift erodes your margin by 15-30%. Multiply that across your weekly roster and you’ve quietly lost thousands. SmartMatch aligns worker skills, capabilities, and pay rates to each participant’s actual support requirements – not their maximum funding allocation. Gain control, protect your margins and operate with confidence – even with mixed funding and strict price cap environments.
SmartMatch vs Other Shift Matching Software
SmartMatch
Match by Needs, Skills, & Availability
Auto Refill Cancelled Shifts
Job Board Integration
Enforce Compliance Rules
Protect Revenue Continuity
- Balance care management and compliance
Compliance built into every shift match
Keep your operations fast and flexible, while remaining compliant. Rules, exclusions, and qualifications are enforced when rescheduling occurs – not after the fact. Choose your approach: require 100% compliant matches to maintain strict standards, or enable flexibility where workers meet most but not all requirements. Balance informed decisions when your operational needs demand it, and maintain visibility and control while keeping your operations moving.
- Operational flexibility for NDIS providers
Personalised Care, Built to Scale
Complex participant requirements shouldn’t mean complex administration. Create unlimited requirement groups – bundling qualifications, attributes, and preferences together – then apply them instantly across multiple participant profiles. Define participant-specific needs with flexible attributes that adapt to your operational processes, not rigid system constraints to ensure personalised care, and a competitive advantage to manage complex needs without compromising on care delivery.
Grow revenue and service delivery without the overhead
Ready to scale your business? Try SmartMatch today and see the difference.
SmartMatch removes the burden of scheduling clients, combining Job Board automation, qualification matching, hourly cap, and staff incompatibility to help providers cut overheads and operational risks. With fewer unfilled shifts and lower replacement costs, give your business more time to focus on care – not admin – and deliver more services without increasing your costs.