- Keep your teams moving and shifts filled
Automated Shift Matching Software with SmartMatch.
Finding the right worker shouldn’t slow you down.
SmartMatch blends AI thinking with logic built for IDD and home care providers. Instantly match the right worker to every shift, ensuring quality, compliance and your cost-to-serve are safeguarded.
Trusted by home care and Disability support Providers across British Columbia, Alberta, Ontario and more
Schedule instantly on qualifications, cost and capabilities
- Attributes & Qualifications Matching
Get the right carer for every shift with SmartMatch
- Automate your Job Board
Instant backfill for declined shifts
Automatically publish shifts to your Job Board and offer them to the right carers without manual intervention. Shift declined or refused? SmartMatch responds instantly. Each match respects client needs and your approved pay rates – keeping care delivery seamless while protecting your margins.
- No scrambling: Keep managers focused on planned work instead of covering cancellations.
- No guesswork: Rank workers by qualifications and match costs, ensuring the right workers are assigned to every shift.
- Manage your margins
Control spend while maintaining quality care
SmartMatch vs Other Shift Matching Software
SmartMatch
Match by Needs, Skills, & Availability
Auto Refill Cancelled Shifts
Job Board Integration
Enforce Compliance Rules
Protect Revenue Continuity
- Built for Canadian Care Providers
Compliance built into every shift match
Keep your operations fast and flexible, while remaining compliant. Rules, exclusions, and qualifications are enforced when rescheduling occurs – not after the fact. Choose your approach: require 100% compliant matches to maintain strict standards, or enable flexibility where workers meet most but not all requirements. Balance informed decisions when your operational needs demand it, and maintain visibility and control while keeping your operations moving.
- Operational flexibility
Personalised Care, Built to Scale
Complex participant requirements shouldn’t mean complex administration. Create unlimited requirement groups – bundling qualifications, attributes, and preferences together – then apply them instantly across multiple participant profiles. Define participant-specific needs with flexible attributes that adapt to your operational processes, not rigid system constraints to ensure personalized care, and a competitive advantage to manage complex needs without compromising on care delivery.