Keep your teams moving and shifts filled

Automated Shift Matching Software with SmartMatch.

Finding the right worker shouldn’t slow you down.

SmartMatch blends AI thinking with logic built for IDD and home care providers. Instantly match the right worker to every shift, ensuring quality, compliance and your cost-to-serve are safeguarded.

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ShiftCare’s smart algorithms match the best caregivers to clients, optimizing healthcare teams.

Trusted by home care and Disability support Providers across British Columbia, Alberta, Ontario and more

Schedule instantly on qualifications, cost and capabilities

Deliver care smarter with SmartMatch. Automatically match the right worker, reduce risk, and maintain personalized, compliant, high-quality services while protecting your margins with every assignment.

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ShiftCare matches caregiver Samantha to client Timmy, based on specific autism/cerebral palsy needs.

Attributes & Qualifications Matching

Get the right carer for every shift with SmartMatch

Save hours of manual reviews and checks. SmartMatch automatically considers skills, availability, client needs, and compliance requirements to recommend qualified workers for each shift. Apply pre-configured requirement groups or individual qualifications across multiple participants in seconds. Filter by gender, language, cultural background, or specialized requirements – to continuously deliver personalized, reliable care.

ShiftCare’s smart matching connects caregivers with clients, minimizing gaps from cancellations.

Automate your Job Board

Instant backfill for declined shifts

Automatically publish shifts to your Job Board and offer them to the right carers without manual intervention. Shift declined or refused? SmartMatch responds instantly. Each match respects client needs and your approved pay rates – keeping care delivery seamless while protecting your margins.

No scrambling: Keep managers focused on planned work instead of covering cancellations.
No guesswork: Rank workers by qualifications and match costs, ensuring the right workers are assigned to every shift.

ShiftCare’s SmartMatch optimizes scheduling by filtering caregivers by cost, schedule, and distance.

Manage your margins

Control spend while maintaining quality care

Every over-assigned shift erodes your margin by 15-30%. Multiply that across your weekly schedule and you’ve quietly lost thousands. SmartMatch aligns worker skills, capabilities, and pay rates to each participant’s actual support requirements – not their maximum funding allocation. Gain control, protect your margins and operate with confidence – even with mixed funding and strict price cap environments.

SmartMatch vs Other Shift Matching Software

SmartMatchOthers

Match by Needs, Skills, & Availability

Auto Refill Cancelled Shifts

Job Board Integration

Enforce Compliance Rules

Protect Revenue Continuity

Built for Canadian Care Providers

Compliance built into every shift match

Keep your operations fast and flexible, while remaining compliant. Rules, exclusions, and qualifications are enforced when rescheduling occurs – not after the fact. Choose your approach: require 100% compliant matches to maintain strict standards, or enable flexibility where workers meet most but not all requirements. Balance informed decisions when your operational needs demand it, and maintain visibility and control while keeping your operations moving.

ShiftCare dashboard showing Amy Mitchell as a 100% match based on ACLS and wound management qualifications.

ShiftCare interface and compliance lists with caregiver using laptop to manage patient care in kitchen.

Operational flexibility

Personalised Care, Built to Scale

Complex participant requirements shouldn’t mean complex administration. Create unlimited requirement groups – bundling qualifications, attributes, and preferences together – then apply them instantly across multiple participant profiles. Define participant-specific needs with flexible attributes that adapt to your operational processes, not rigid system constraints to ensure personalized care, and a competitive advantage to manage complex needs without compromising on care delivery.

Grow revenue and service delivery without the overhead

Ready to scale your business? Try SmartMatch today and see the difference.

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SmartMatch removes the burden of scheduling clients, combining Job Board automation, qualification matching, hourly cap, and staff incompatibility to help providers cut overheads and operational risks. With fewer unfilled shifts and lower replacement costs, give your business more time to focus on care – not admin – and deliver more services without increasing your costs.