Human Resources
Staff management made simple.
Streamline time tracking, document management, communication, and more – all in one place.
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No more double booking, instant knowledge of where a carer is once clocked in/out, and easy admin approval of services for payment.
TIME & ATTENDANCE
Time tracking made simple.
Make it easy for your teams to accurately record time and expenses, helping them get paid sooner.
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Clock in and out
Your team can clock in and out of a shift using the mobile app, making it easier to track hours.
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Late clock in & location error notifications
Proactively manage no-shows and cancellations, ensuring client safety and better after-hours shift management.
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Location verified
With GPS location tracking, you can trust submissions around actual hours worked.
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Client signatures
Record a digital signature from clients to confirm a shift has been attended to.
Standardizing the way our team uses forms has helped us make sure all the important details are always captured.
CUSTOM FORMS
Create and customize effortlessly
Design forms that meet the specific needs of your business, ensuring accurate and efficient data capture.
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Custom form templates
Select from, create or customize a variety of form templates to suit your needs.
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Uniform documentation
Standardize data capture to ensure consistency.
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Improved efficiency
Simplify your documentation-capturing processes, saving time and reducing errors.
In audit and compliance, we've got everything now. If we have any query about what we're doing, it's just at the tip of a finger.
Care Documentation
Move record-keeping online
Say goodbye to paperwork. Our smart document management system streamlines admin.
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Cut overheads
With everything at your fingertips, you’ll save hours of admin time.
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Don’t miss a thing
Set up automated alerts and reminders to keep you on track.
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Stay compliant
Keep up with accreditations and documentation.
My favorite ShiftCare feature is the unavailability tab, it's just so easy to be able to put in chunks of time that you're not available, even just an hour here or there.
AVAILABILITY & LEAVE TRACKING
Plan ahead with real-time availability.
Have full visibility and say goodbye to unnecessary phone calls to confirm staff availability.
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Manage team availability
See who’s available when with a clear overview of schedules and planned leave.
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Leave logging
Staff can log unavailability directly in the app, making it easy to manage.
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Real-time availability
See an up-to-date overview of your team’s availability.
ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.
COMMUNICATION
Keep your team connected and informed.
Eliminate miscommunication by keeping your entire team updated and aligned without the need for constant check-ins.
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Shift reminders
Notifications mean your team will never miss a shift.
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Incident alerts
Receive instant notifications for incidents, no-shows, or urgent updates.
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1-on-1 feedback
Record notes from performance reviews or check-ins, ensuring follow-ups are easy to track.
ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.
REPORTING
Achieve full visibility and control.
Gain the insights you need to make informed decisions, stay compliant, and provide the best care - all while cutting down on admin time.
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Business performance
Track key metrics to identify trends, improve operations, and make data-driven decisions.
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Monitor team productivity
Get detailed reports on shifts, client time, and task completion to stay informed.
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Clear view of client funds
Access real-time fund usage and balances to maintain budget accuracy and compliance.
Instead of juggling multiple spreadsheets and spending hours collecting data, I can now see everything I need to know about our operations in seconds.
DASHBOARDS
See your business performance at a glance
See your operations, staff availability, and care standards in real-time - helping you make smarter decisions from a single dashboard.
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Capacity Planning
Match available staff with open shifts to prevent care gaps & plan your rosters around team availability.
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Care Quality Monitoring
Monitor care quality in real-time by tracking staff attendance and shift completion & address service issues promptly.
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Compliance & Incident Tracking
Stay on top of pending incident reports, unreviewed forms, and daily cancellations.
Any Questions ?
How does ShiftCare help home care agencies with time and attendance tracking?
ShiftCare simplifies time and attendance tracking by allowing support workers to clock in and out using a mobile app. With GPS verification, you can ensure accurate time records, reducing discrepancies and streamlining payroll. This ensures that home care agencies can trust the hours logged and process payments efficiently.
How does ShiftCare’s document management feature help home care agencies stay compliant?
ShiftCare’s document management system securely stores staff qualifications, certifications, and compliance records. Automated reminders notify you when important documents, such as required certifications, are nearing expiration. This ensures that your team stays compliant, reducing the risk of non-compliance during audits.
How can ShiftCare improve internal communication for home care agencies?
ShiftCare enhances communication between support workers and managers by providing features such as shift reminders, incident alerts, and one-on-one feedback tracking. These tools ensure that staff are always informed, reducing no-shows and improving overall team coordination within home care businesses.
Can ShiftCare be used to create custom HR forms for home care agencies?
Absolutely! ShiftCare allows home care agencies to create and customise HR forms such as onboarding documents, performance reviews, and compliance checklists. These forms can be tailored to suit your business needs, ensuring consistent data capture and streamlined administrative processes.
Features
Discover more ShiftCare features.
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Scheduling
Make it easier to manage your teams and organize shifts with our smart scheduling tools.
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Caregiver App
Put the power of shift planning and client management at your team’s fingertips.
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Friends & Family Access
ShiftCare Connect is a dedicated family portal to share important information with your clients’ families & loved ones.
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