CARE MANAGEMENT/Incident Management

Document important cases

Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format.

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CUSTOM TEMPLATES

Capture every detail

Design incident report forms that meet your specific requirements and standardise reporting. Ensure all necessary information is captured with customisable templates.

Enhance Communication

Make it a team effort

Incident reports can be shared with relevant team members instantly, facilitating better communication and quicker resolutions. Keep everyone in the loop with ease.

SECURE STORAGE

Keep Records Safe

Securely store and manage incident reports, making follow-ups and audits straightforward. All reports are easily accessible, ensuring compliance and safety.

NDIS Incident Reporting

How to Stay Compliant & Support Your Team

When something goes wrong on a shift, quick action is crucial. Your client needs care, your staff needs support, and the NDIS Commission must be notified. NDIS incident reporting is rare but critical. Infrequent occurrences can lead to forgotten details or mistakes. A robust NDIS incident reporting system ensures compliance, supports staff, and, most importantly, protects your clients.

Read our guide

Close-up of a caregiver applying an adhesive bandage to a client’s elbow to demonstrate basic first aid.

More Features

Incident reporting made simple

Speech to Text note taking

Teams can just record the meeting/visit/appointment, or talk into their phone to automatically transcribe notes.
Improve collaboration

Improve communication between teams to support more collaborative care.
Stay compliant

With notes recorded every shift, you can be confident in your compliance.

Any questions?

What is the Incident Management feature in ShiftCare?

The Incident Management feature allows users to log, manage, and store incident reports efficiently. It includes custom templates, quick documentation tools, and secure storage to ensure compliance and improve safety.

Can support workers log incidents directly from their mobile devices?

Yes, support workers can log incidents directly from their mobile devices using the ShiftCare app. This ensures timely and accurate documentation of incidents as they occur.

Are incident report templates available to all users?

Customisable forms and the usage of existing incident report templates is available to premium users

Can I share incident reports with my team?

Yes, incident reports can be shared with relevant team members within ShiftCare. This facilitates better communication and quicker resolution of incidents.

How does the Incident Management feature help with compliance?

The feature ensures all necessary information is captured and securely stored, making it easier to meet industry regulations and standards. It also supports detailed record-keeping for audits.

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