Why Your NDIS Business Needs Invoicing Software

Invoicing errors can be costly. In the best-case situation, you have to redo all your invoices. But in the worst-case situation, you can end up being banned from providing NDIS services, fined, losing clients, being underpaid or developing a poor reputation.

With the NDIS cracking down on payment errors, correct invoicing has never been more important. But invoicing errors are easy to make when you’re manually creating invoices. Selecting the wrong item code, making a typo in the date, or copying and pasting the shift records into the wrong customer file: these innocent mistakes have significant implications.

Even if you invoice correctly, manually creating and then double-checking your invoices can eat up hours of your week that would be better invested in growing your NDIS provider business. That’s why invoicing software is essential for disability care and support providers.

Providers Benefit from NDIS Care Software with an Integrated Invoicing System

There’s plenty of generic, one-size-fits-all invoicing software on the market. But the National Disability Insurance Scheme has strict requirements for its invoices, and not all software packages are set up to handle them.

For NDIS invoicing, your software needs to have the correct funding categories, item codes, prices and more. Manually adding these puts you at risk of errors, especially when the NDIS Price Guide updates each year.

Plus, you want your invoicing software to generate files that are compatible with the NDIS claims process. Otherwise, you’ll need to manually adapt them.

ShiftCare’s care management software is built around the requirements of the NDIS. As well as disability care and support management features, it has an integrated NDIS invoicing system. 

It can create NDIS-compliant invoices based on your shift record and the most recent NDIS Pricing Guide. And, your bulk invoice file will always be compatible with the NDIS claims system.

3 Benefits of NDIS Software with Invoicing Integrations

1. Fewer Errors 

Human errors can cause havoc with invoicing. But when your NDIS software auto-generates invoices based on your digital shift record, you can significantly reduce the likelihood of incorrect invoices. 

As long as your shift records are correct — and ShiftCare comes with location-verified time-tracking and client digital signatures for improved accuracy — then your invoices will be error-free.

2. Better Record-Keeping 

Record-keeping is at the core of NDIS compliance. Whether you’re being audited or you need evidence in case of a dispute, you want an indisputable record showing that you have provided all invoiced services. 

With ShiftCare, you’ll be able to demonstrate the location-verified logs, client digital signatures and progress notes for each service provided. Your support workers can add mileage and expenses information to each shift record, so there won’t be any detail left unaccounted for.

Having your invoicing, time-tracking and client management system on one simple platform means you won’t have to hunt for the right records. You can instantly access everything you need for infallible shift verification.

3. Time Savings

Forget about double-checking shift records, copying and pasting data, or manually updating line codes: with ShiftCare, you can generate all your invoices in minutes. Our clients report that they save hours of time each week with ShiftCare’s auto-generated invoicing and intuitive rostering tools.

NDIS Invoicing Made Simple

ShiftCare’s NDIS software helps you to more efficiently manage your disability support business, from rostering support workers to invoicing.

It will auto-generate NDIS bulk claim files based on your shift records. With a built-in NDIS Price Guide, you can rest assured that your service prices and line numbers will always be correct. And, it integrates seamlessly with your accounting and payroll software so you can stay on top of your income, expenses and cash flow.

Discover how much more you can achieve when invoicing is done instantly. Try ShiftCare for free.

How can I bulk invoice the NDIS?

You can auto-generate a bulk claims file through the ShiftCare web app. Then, log in to the NDIS provider portal and upload your file to bulk invoice the NDIS.

How can I make sure invoices are NDIS compliant?

ShiftCare’s auto-generated invoice files will always be NDIS compliant, providing you’ve set the correct location for all shifts and you’re using the updated version of the app.

Will ShiftCare’s auto-generated invoices include the correct NDIS prices?

ShiftCare comes with a built-in NDIS Price Guide. As long as you’re using the updated version of the app, all invoices will include the correct NDIS prices.