ShiftCare's latest updates
A high level quick view into what's new at ShiftCare, highlighting some major releases.
Receive alerts when staff clock in late, allowing proactive management of potential issues. Enhance client safety and maintain quality control with timely notifications to the admin team.
Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format.
Create and customise forms to fit the specific requirements of your business, ensuring accurate and efficient data capture.
Ability to upload multiple images and documents to progress notes on the mobile and web app.
Ability to export Invoices from ShiftCare to QBO with 1 click.
The ability to export 12 months of Client Communications.
Notifications to admins when a staff member has missed/is late for their clock in for a shift
Ability to choose whether to charge customers or not for last minute cancellations.
Ability to send a form to a client and allow them to respond to it.
Ability to edit the recurrence settings of a recurring shift.
Import staff, import clients, sync pay group, sync pay items, export timesheets, export invoices.
Integration to import staff profiles from Worknice to ShiftCare.
Ability to manage mileage on the shift by splitting mileage information into: staff mileage travelled | client mileage travelled | client transport mileage travelled | client travel time travelled.
Updated price guides to the 2024 NDIS prices.
The ability to support multiple locations/timezones on one account. Where some accounts have branches in different states/timezones, so separate schedules will have to be set for each.
Ability to create customs roles and assign to staff profiles, so that an admin can control the type of access that certain roles have.
Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format.
Create and customise forms to fit the specific requirements of your business, ensuring accurate and efficient data capture.
Two factor authentication for admin users on the web app.
Ability to associate multiple accounts and allows users to quickly switch to a user on a different account.
Automatically assign sleepover allowance for sleepover shifts.
When a back-to-back shift is booked (Shift straight after another) the user will be alerted that this will occur.
Support team can post and assign jobs, and staff can monitor and apply for shifts.
Ability to see the remaining balance of a client's fund.
Ability to export all communications on a clients profile as a PDF.
Ability to export our timesheet information into a CSV format that can be accepted by ADP Run.
New report in the "Reports" tab that shows an overview of all the funds in one place rather than having to go to individual client profiles.
Removing the multiplier column from price guides, to adjust with NDIS new group pricing rules.
Ability to create draft shifts/rosters only viewable to admins. When ready, admins can publish the shift/roster to support workers.
Release | Category | Description | Date | Basic | Professional | Premium | Advanced | Plans |
---|---|---|---|---|---|---|---|---|
Mobile app - upload multiple images and documents | Mobile |
Ability to upload multiple images and documents to progress notes on the mobile and web app. |
August 2024 |
Basic Professional Premium |
||||
QBO integration | Integration |
Ability to export Invoices from ShiftCare to QBO with 1 click. |
August 2024 |
Basic Professional Premium |
||||
Bulk client communications export | Communication |
The ability to export 12 months of Client Communications. |
August 2024 |
Basic Professional Premium |
||||
Late clock in notifications | Communication |
Notifications to admins when a staff member has missed/is late for their clock in for a shift |
August 2024 |
Premium |
||||
Last minute cancellation charges | Timesheets |
Ability to choose whether to charge customers or not for last minute cancellations. |
July 2024 |
Basic Professional Premium |
||||
Send custom form(s) to clients | Forms |
Ability to send a form to a client and allow them to respond to it. |
July 2024 |
Premium |
||||
Edit recurring shifts - improvements | Rostering |
Ability to edit the recurrence settings of a recurring shift. |
July 2024 |
Basic Professional Premium |
||||
Xero integration enhancements | Integration |
Import staff, import clients, sync pay group, sync pay items, export timesheets, export invoices. |
July 2024 |
Professional Premium |
||||
Worknice - import staff | Integration |
Integration to import staff profiles from Worknice to ShiftCare. |
July 2024 |
Basic Professional Premium |
||||
Split mileage V2.0 | Invoicing |
Ability to manage mileage on the shift by splitting mileage information into: staff mileage travelled | client mileage travelled | client transport mileage travelled | client travel time travelled. |
July 2024 |
Premium |
||||
NDIS - 2024 pricebook update | Pricing |
Updated price guides to the 2024 NDIS prices. |
July 2024 |
Professional Premium |
||||
Mulitple locations/timezones | Account |
The ability to support multiple locations/timezones on one account. Where some accounts have branches in different states/timezones, so separate schedules will have to be set for each. |
June 2024 |
Premium |
||||
Custom roles V2.0 | Security |
Ability to create customs roles and assign to staff profiles, so that an admin can control the type of access that certain roles have. |
June 2024 |
Basic Professional Premium |
||||
Advanced incident management | Forms |
Stay compliant and up-to-date by ensuring incidents are correctly documented. Customisable templates ensure your team captures all the required information in a quick and easy to access format. |
June 2024 |
Premium |
||||
Custom forms | Forms |
Create and customise forms to fit the specific requirements of your business, ensuring accurate and efficient data capture. |
June 2024 |
Premium |
||||
2FA for admin users | Security |
Two factor authentication for admin users on the web app. |
April 2024 |
Basic Professional Premium |
||||
Multi account logins | Security |
Ability to associate multiple accounts and allows users to quickly switch to a user on a different account. |
April 2024 |
Premium |
||||
Sleepover shifts improvements | Rostering |
Automatically assign sleepover allowance for sleepover shifts. |
April 2024 |
Basic Professional Premium |
||||
Proactive alerts/warning for back-to-back shifts | Communication |
When a back-to-back shift is booked (Shift straight after another) the user will be alerted that this will occur. |
April 2024 |
Basic Professional Premium |
||||
Recurring job board shifts | Rostering |
Support team can post and assign jobs, and staff can monitor and apply for shifts. |
March 2024 |
Professional Premium |
||||
Manage client funding | Client Funding |
Ability to see the remaining balance of a client's fund. |
March 2024 |
Premium |
||||
Export client comms as PDF | Audit |
Ability to export all communications on a clients profile as a PDF. |
February 2024 |
Basic Professional Premium |
||||
ADP payroll export | Integration |
Ability to export our timesheet information into a CSV format that can be accepted by ADP Run. |
January 2024 |
Professional Premium |
||||
Funding balance report | Client Funding |
New report in the "Reports" tab that shows an overview of all the funds in one place rather than having to go to individual client profiles. |
January 2024 |
Premium |
||||
Support for group pricing | Pricing |
Removing the multiplier column from price guides, to adjust with NDIS new group pricing rules. |
January 2024 |
Professional Premium |
||||
Drafting internal schedules prior to publishing | Rostering |
Ability to create draft shifts/rosters only viewable to admins. When ready, admins can publish the shift/roster to support workers. |
January 2024 |
Premium |
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