4.7
4.5
4.6
Award settings
The right award rules for every worker.
- Rules set by employment type: full time, part time or casual.
- Classification levels stored on each worker’s profile.
- Account defaults, with overrides for individual workers.
SCHADS Award interpretation
SCHADS checks on every shift,before payroll.
ShiftCare checks every shift against SCHADS Award rules as you roster. Coordinators see the warning while the shift is still a draft, so issues get fixed before anyone clocks in or gets paid.
From $8 per user / month, billed annually. Start a free trial on Premium, with every feature. No credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.
8,000 care providers deliver $5B of care a year with ShiftCare.
Award settingsThe right award rules for every worker.
8,000 care providers deliver $5B of care a year with ShiftCare.
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
SCHADS Award
Award rules checked as you roster.
Overtime and rest
Overtime and rest breaks flagged before the roster is final.
- A warning when a worker passes 38 ordinary hours a week.
- A warning when the 10-hour break between shifts is missing.
- Casual and permanent staff checked against their own rules.
Broken shifts
Broken shifts and sleepovers without the guesswork.
- Gaps of more than an hour flagged without a broken shift allowance.
- Sleepover shifts rostered for 24-hour care.
- Allowances checked before shift data reaches payroll.
Shift checks
See which clause is breached and how to fix it.
- Warnings name the clause and the change that fixes it.
- One change rechecks the whole recurring series.
- Related shifts in the same pay period checked too.
Payroll
Compliant shifts flow into timesheets and payroll.
- Timesheets from the shifts your team actually worked.
- Automatic approval when you want it.
- Linked to Xero, or exported for MYOB and Employment Hero.
Built for scale
What works at 10 staff breaks at 50.
Award rules multiply as your team grows. In ShiftCare, every shift is checked against SCHADS as it is rostered, so issues are fixed before payday.
| At 10 staff | At 50 staff | ||
|---|---|---|---|
| Award rules | You know each worker’s level and contract. | Levels, contracts and sectors differ worker by worker. | Each worker’s rules applied from their profile. |
| Overtime | Hours added up by hand each week. | Overtime found on the pay run, after it is worked. | A warning when a shift passes 38 ordinary hours. |
| Rest and broken shifts | Gaps between shifts checked by eye. | Missed rest breaks and allowances slip through. | 10-hour rest gaps and broken shift allowances checked on every shift. |
| Roster changes | One change, one shift to check. | One change ripples across a recurring series. | Recurring and related shifts rechecked automatically. |
ShiftCare AI
Ask about any award warning.
ShiftCare AI Chat answers from your roster, award settings and timesheets. You decide what happens next.
ShiftCare AI Chat
Who passes 38 hours this week?
Read the roster and award settings
Daniel O. reaches 41 hours with Thursday’s shift. Mei L. is on 22 hours and free on Thursday. Offer her the shift?
Which shifts next week break the 10-hour rest gap?
Read next week’s roster
Two: Tom R. on Monday at 6am and Priya S. on Friday at 7am. Move both starts by two hours?
Any open award warnings before this pay run?
Read shifts and timesheets for the pay period
One: Sam W.’s broken shift on Tuesday has no allowance. Add it before the timesheets go to Xero?
“I’ve had very few bugs or issues with ShiftCare, and I really, really enjoy that their main focus is helping their customers save time. That means a lot to my team and me.”
Pricing
Plans that fit your team.
Choose the level of support your care business needs. ShiftCare AI is included in every plan.
250 staff or more? Talk to an expert
Basic
Rosters, clock-ins and notes, off paper.
$8
per user / month · billed annually
or $9 billed monthly
$8
per user / month · billed annually
Monthly$45 / month
Annual$40 / month · $480 / year Save 11%
Professional
Fill vacant shifts and claim in bulk.
$13
per user / month · billed annually
or $15 billed monthly
$13
per user / month · billed annually
Monthly$75 / month
Annual$65 / month · $780 / year Save 13%
Premium
RecommendedSCHADS checks, shift margin and direct NDIA claims.
$20
per user / month · billed annually
or $25 billed monthly
$20
per user / month · billed annually
Monthly$125 / month
Annual$100 / month · $1,200 / year Save 20%
Start free on Premium, with every feature, for 7 days. No credit card. Minimum 5 users. Prices in AUD, excluding GST. Annual plans are paid upfront.
FAQ
Your questions, answered.
How does ShiftCare help with SCHADS Award compliance?
ShiftCare checks shifts against SCHADS Award rules as you create, update, cancel or delete them. It flags hours over the limit, missing allowances and short rest breaks, so you can fix them before the roster is final.
Does ShiftCare make us compliant?
No software can do that on its own. ShiftCare flags likely breaches using the award settings you choose for each worker. You stay responsible for paying staff correctly, so check your award settings against the award itself.
Can ShiftCare track allowances under the SCHADS Award?
Yes. ShiftCare tracks allowances based on SCHADS Award requirements and warns you if one is missing, such as a broken shift allowance.
How does ShiftCare handle broken shifts and sleepovers?
You can roster broken shifts, sleepovers and split shifts, and ShiftCare checks them against SCHADS Award rules to help prevent payroll errors and incorrect allowances.
Does ShiftCare check recurring shifts?
Yes. A change to one shift triggers checks across the rest of the recurring series and the worker’s other shifts in the same pay period.
Does ShiftCare support awards other than SCHADS?
Award interpretation is focused on SCHADS today. It is built to support more awards in the future.
Fix award issues before payday.
SCHADS checks on every shift, from draft roster to timesheet. Start free on Premium with every feature, no credit card required.
More than 25 staff? Book a demo to see how ShiftCare fits a team your size.