Care Management/Friends & Family Access

Keeping loved-ones involved in care

‘ShiftCare Connect’ makes it easy to keep plan managers and clients’ loved ones involved and updated in their progress, offering reassurance they’re in good hands.
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Caregiver and elderly client enjoying art therapy with watercolors, a benefit of ShiftCare holistic care.

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Share what’s coming up

With dedicated log-ins for client families, we make it easy for them to keep up to date with invoicing and plans, and see who is rostered for support.

ShiftCare digital roster showing scheduled domestic assistance and nursing care for a senior client.

See communications

Peace of mind for families

Access to communications logs helps families follow progress, identify potential areas of concern and check in on their loved ones whenever they choose.

ShiftCare timeline showing invoice status, caregiver progress notes, and successful payment tracking.

Check invoices

Smoother billing

By giving families a clear overview of services delivered, and access to invoices sent, we help reduce queries about cost.
ShiftCare billing dashboard showing a list of paid, unpaid, and overdue invoices with total amounts.

Any questions?

Can family members or allied health workers access client's shift details?

Yes, using ShiftCare Connect you can provide multiple logins to a client’s schedule and control access to whether that person has access to view shift details, progress notes and invoice details.

Can clients request services through ShiftCare Connect?

Yes, you can enable this option to allow clients to request shifts via ShiftCare Connect.

Can clients view their invoices through ShiftCare Connect?

Yes, with communications enabled clients can view their invoices for services through ShiftCare Connect.

Does ShiftCare Connect allow clients to view notes from their care workers?

Yes, with communications enabled clients can view notes added by workers through ShiftCare Connect.

Discover the difference ShiftCare can make to your business

  • NDIS Software image

    Domiciliary Care

    Manage home care visits, care notes, and EMAR in one place.

  • Aged Care

    Aged Care

    Simplifying the planning, delivery and invoicing of aged care services.

  • Allied Health

    Allied Health

    Access all you need to more effectively manage the delivery of quality patient care.

  • ShiftCare support coordination: coordinator connects families to the right services with less admin

    Support Coordination

    Help families access the best possible care, and keep billing simple for them.

  • Self-Managed Participants

    Self-Managed Participants

    Give private clients clear invoices and personalised care plans.

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Deliver a higher standard of care, all from just £7 per user a month.