- Transport & Mileage
Home care mileage tracking, fully automated.
ShiftCare already knows your schedule, your clients, and their provincial funding. Every trip is GPS-verified, correctly allocated, and billed, without a spreadsheet in sight.
Trusted by 7,000+ care providers across AU, US, CA & UK
From route to reimbursement, without the admin.
Because ShiftCare connects your schedule to your billing, transport just happens. Every kilometre captured, every cost allocated, every claim built from verified data.
Capture - automatic, before the door opens
One tap. GPS records route, distance, and duration in the background, care workers focus on the visit ahead.
Allocate - vehicle type sets the rule
Personal or organisation vehicle, the correct CRA-aligned reimbursement rate is applied automatically, every visit.
Bill - GPS distance flows into client billing
Enable the toggle and verified travel distance populates the billing record automatically, zero manual entry for your billing team.
Audit - every trip timestamped and funder-ready
GPS-verified records ready to export the moment your provincial funder asks, with nothing to prepare.
Every in-visit trip. Right vehicle, right reimbursement.
Whether it’s a to-visit run, accompanying a client to an appointment, or transport between community access stops, every kilometre is captured, categorised, and correctly allocated, automatically.
Personal or organisation vehicle - care worker's choice
Vehicle type remembered from last time, the correct rate applied visit after visit, without admin intervention.
Unlimited in-visit trips
Every stop, every leg, every kilometre, captured and linked to the shift record, no matter how many trips the day involves.
Smart clock-out prompt
Care workers with a visit within 60 minutes are automatically prompted to start tracking, right data captured every time.
GPS-verified distance, every time
Every kilometre verified by GPS, every claim holds up, every reimbursement is exactly right.
We evaluated multiple care management systems before selecting ShiftCare. It became our single system of record within days, replacing fragmented tools and giving us one configurable platform that actually fits how US home care agencies operate.
Jamil H.
Owner, Haidar Home Care, USA
ADMIN VISIBILITY
Transport spend visible. Overruns prevented before they happen.
Every trip, every vehicle, and every mileage allocation visible before a dollar moves, so your team reviews and approves from clean, flagged data, not a spreadsheet.
Trips tab inside every shift drawer
All trips, to-visit and in-visit, visible in one click, with distance, duration, and vehicle type.
Client mileage cap tracking
Transport spend shown against each client's agreed cap, group visits flagged automatically so overruns don't reach the invoice.
Automatic anomaly flags on the timesheet
Vehicle mismatches surface as colour-coded flags, your team sees exactly what happened without reviewing a single record manually.
Override, adjust, and approve before payroll
Full override control from the shift drawer, every record exact before payroll locks.
BILLING & PAYROLL
From GPS trip to provincial billing, automatically.
GPS data flows straight into client billing and CRA-aligned payroll, every kilometre from verified distance, not memory.
Travel distance auto-populates into client billing
Enable the toggle and GPS distance flows straight into the billing record, zero manual entry for your billing team.
CRA-aligned personal vehicle reimbursement
The correct per-kilometre rate is applied automatically based on what the care worker drove, clean payroll every period.
Admin override for accuracy
Adjust vehicle type, distance, or rate from the shift drawer, records reflect the real world, before payroll runs.
Funder-ready mileage records, built in
Trip evidence timestamped and GPS-verified in every shift, exportable the moment your provincial funder asks.
We’re claiming transport more accurately now and we’ve caught a few instances where workers were using company vehicles but had personal allowance set. ShiftCare flagged it automatically, we would never have seen that before.
James T.
Finance Manager, Supported Independent Living Provider (VIC)
FLEET & TRANSPORT INTELLIGENCE
Your fleet, always compliant. Every transport cost, accounted for.
Register organisation vehicles centrally
Add a vehicle once and it's live in the care worker app, expiry dates and maintenance schedules always current.
Compliance reporting with one click
Registration status, expiry, and maintenance schedule, filtered and exported for insurance, funder audit, or provincial compliance.
Pre-assign vehicles before visits start
Set the expected vehicle at visit creation, deviations flag in red automatically, accurate records without anyone having to ask.
Visit-by-visit vehicle usage history
Every transport run logged against each vehicle, real data for maintenance scheduling, insurance, and fleet decisions.
Frequently Asked Questions
What is mileage tracking in home care software?
ShiftCare’s mileage tracking is one layer of a broader transport automation system. GPS-based tracking uses the care worker’s mobile device to capture trip distances, routes, and timing automatically, replacing manual odometer readings and paper logs. In the Canadian home care context, this data supports client billing, CRA-aligned reimbursement for personal vehicle use, and provincial funder audit trails. Because ShiftCare already holds your schedule, client details, and visit context, it connects GPS-verified travel directly to billing and payroll, with the goal of eliminating manual transport administration entirely.
Does ShiftCare support provincial billing for transportation?
ShiftCare can auto-populate GPS-verified travel distances into client billing. Whether transportation is billable under your provincial funder’s program depends on the specific support category and program rules.
Does ShiftCare's mileage tracking work with both personal and organisation vehicles?
Yes. ShiftCare supports both personal and organisation vehicle tracking. Care workers select their vehicle type at the start of each trip, personal vehicles are identified by registration number, while organisation vehicles are selected from a registered fleet dropdown. For personal vehicle use, ShiftCare automatically applies the configured per-kilometre reimbursement rate to payroll. For organisation vehicles, no personal allowance is applied. Admins can pre-assign a vehicle type to a visit; if the care worker uses a different vehicle, the timesheet flags the variance automatically for review before payroll runs.
How does ShiftCare handle transport for group visits?
For group visits, ShiftCare calculates billable distance per client based on visit mileage totals and relevant allocation ratios. A group visit indicator in the timesheet view flags when multiple clients are involved, and cap warning indicators surface any client who has exceeded their transport budget, so admins can review and correct before invoices go out.
Does the mileage tracking feature work offline?
ShiftCare’s GPS mileage tracking runs through the mobile app and uses the device’s built-in location services. As long as GPS is enabled on the care worker’s device, tracking can occur even in areas with intermittent mobile data coverage, trip data is synced to the platform once connectivity is restored.
Can admins view and edit mileage records after a visit ends?
Care Scheduling
AI-assisted scheduling that matches the right care worker to every visit, every time.
Billing & Invoicing
Generate accurate client invoices and submit billing to provincial funders without manual data entry.
Caregiver App
A 4.8-star rated app that handles clock-ins, visit notes, mileage, and incident reporting in one place.