Learn how leading agencies identify hidden inefficiencies, reduce cancellations and unbillable time, and build financially resilient staffing models.
Is your agency’s revenue strong, but your profits are weak? You’re likely losing money to hidden operational leaks. In home care, inefficiencies like cancellations, idle time, and overtime silently drain your margin—a 5% cancellation rate alone can reduce your gross margin by 2-3%. Join Flychain and ShiftCare to get the blueprint used by top-performing agencies. In this webinar, you will learn how to:
- Benchmark Your Financial Health: Understand key metrics like Gross and Net Profit Margin and what they reveal about your operational efficiency.
- Pinpoint Hidden Margin Drains: Move beyond the financials to identify the root causes of profit loss, including poor staff utilisation, high cancellation rates, and overtime overuse.
- Implement Direct Operational Fixes: Discover actionable strategies to recover revenue from cancellations, eliminate billing delays, control overtime costs, and reduce paid, unbillable hours.
- Build a Financially Resilient Staffing Model: Learn how to align your scheduling and payroll workflows to protect your bottom line while improving caregiver satisfaction and retention.
What we covered:
- Identifying the financial health of your agency: The Financial Health of Your Agency
- Diagnosing Operational Inefficiency: Finding the Hidden Leaks
- The Hidden Cost of Cancellations & Idle Time—and How to Fix It
- Live Q&A with the Experts
Who Should Attend:
Owners, CEOs, CFOs, and Operations Directors in home care who are ready to transform operational data into actionable strategies for greater profitability and long-term stability. Stop letting hidden inefficiencies control your bottom line. Reserve your spot today and start building a more profitable, sustainable agency.
This series took place on Wednesday, 3 December, 2025 12:30 PM ET.
