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Home and community care software

Care runs on shifts.Your notes, timesheets and invoices should too.

ShiftCare in French, on the web and in the staff app.

From $8 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.

8,000 care agencies deliver $5B of care a year with ShiftCare.

Today

Thursday 22 October · 9:40am
Shifts today18412 in progress now
Vacant1Starts 8:00am tomorrow
Signals to review52 need a person today
Margin this week24.8%Estimated until shifts complete

Today’s schedule Thu 22 Oct · Northside team1 overtime warning1 vacant

Priya S.2 shifts

7:00 to 10:00Personal support · Margaret T.

Split shift

3:00 to 6:00Homemaking · Ben K.

Tom R.8 hrs

6:30 to 2:30Supported living · Maple St

Mei L.3 hrs

9:00 to 12:00 Job BoardRespite · Jordan P.

VacantFri · needs cover

8:00 to 11:00 FriPersonal support · Ruth A.

Daniel O.5 hrs

12:00 to 5:00Homemaking · Sam W.

Aisha N.3 hrs

10:00 to 1:00Personal support · Grace H.

MT
Margaret T.Progress note · Dictated · Wed 21 Oct, 10:14am
Care note

Helped Margaret with her shower and breakfast. She was in good spirits and ate most of her oatmeal. Coming out of the bathroom she almost fell on the bathroom step but steadied herself on the rail. She said her new slippers feel loose.

Care Signals

Possible near fall mentioned. Nothing is filed until a person decides.

Review as incidentNot an incident

Margin Last quarter · 1,840 shiftsBelow target

6.2%Now

10%Target

  • Broken shifts$9,400212 shifts · 12 clients can go back to back
  • Clients below 0%7 clientsMostly short visits under the minimum engagement
  • Overtime$5,1004 workers · 2 part timers have spare hours

Vacant shift Fri 23 Oct · 8:00 to 11:00 · Personal support · Ruth A.Needs cover

Ranked by ShiftCare AI · availability, qualifications and history with Ruth

  • AN

    Aisha N.Available · CPR and first aid current · worked with Ruth 6 times

    Best match
  • ML

    Mei L.Available · CPR and first aid current · worked with Ruth 2 times

    Good match
  • DO

    Daniel O.Available · would pass 44 hours this week

    Overtime

Invoices This week · ready to send4 over approved hours

ClientServiceAmountCheck
Ben K.Homemaking$504.00Over approved hours
Grace H.Personal support$462.00Over approved hours
Jordan P.Respite$378.00Over approved hours
Jordan P.Respite$126.00Over approved hours
Margaret T.Personal support$252.00Within approved hours

Overtime This week · Ontario, 44 hours2 heading over

Booked hours so far this week, checked by province as you schedule

  • DO

    Daniel O.42.5 hours booked · passes 44 on Friday

    Overtime
  • TR

    Tom R.41 hours booked · passes 44 with Saturday’s shift

    Overtime
  • ML

    Mei L.24 hours booked · can take Friday’s 8am

    Has hours

8,000 care agencies deliver $5B of care a year with ShiftCare.

  • YYC Home Care Services
  • The Lighthouse Retreat
  • STRIVE Support Services
  • All Hours HomeCare
  • Allard Home Care
  • True Ways Homecare
  • Pandora Services
$5Bof care a year with ShiftCare
27.5Mshifts delivered annually
3.35Minvoices generated annually
Solutions

What kind of care do you provide?

Home and community care

Private pay and contracted hours, from one schedule.

  • Schedule staff by availability and client match, with Smart Match suggesting who fits.
  • GPS-verified visits, captured in the staff app.
  • Invoices built from the visits actually delivered.

Disability services

Disability support, planned and recorded.

  • Support plans and progress notes for each person.
  • Group homes and supported living on one schedule.
  • Invoices built from the visits actually delivered.

“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”

KerriFounder & CEO, Allard Home Care Rated 5 out of 5 on Capterra

Read all reviews

Capabilities

Everything follows the shift.

The shift you schedule is the shift that’s verified, noted, invoiced and paid, so the office hears about a problem before the client does.

Scheduling

Job Board backfill.

6:41am, a cancellation. 6:52am, covered. Nobody picked up a phone.

Explore scheduling

Visit verification

GPS-verified visits, not tracked all day.

GPS checks the clock-in and logs the trip. Location isn’t tracked through the day.

Explore visit verification

Compliance

Overtime by province, checked as you schedule.

44 hours in Ontario and Alberta, 40 in BC, with daily limits, while the schedule is still a draft.

Explore compliance

Shift costing

What the shift earns, before it’s worked.

On Premium, revenue against cost on every shift, calculated from the pay rates you’ve configured.

Explore shift costing
Built for Canada

Built for Canadian agencies.

French on the web and in the app, your data in Canada, and your province’s rules, with published pricing and a free trial.

  • French on web and mobile. ShiftCare in French for the office and in the staff app.
  • Canadian data. Your data is stored in Canada.
  • Provincial rules. Overtime checked by province as you schedule.
  • The Referral Network. Opt in to receive referrals from other agencies, with no fees.
  • QuickBooks Online. Invoices and approved hours, straight to QuickBooks.
ShiftCare AI

AI suggests. Your team decides.

Built into every part of ShiftCare, from the schedule to the inbox, and open to the AI you already use.

Explore ShiftCare AI

SignalsEach with the next step.

Roster Ruth A.’s Friday 8:00am is vacantSuggested: Aisha N., first aid current

Assigned to Aisha N. by you. Ruth A.’s Friday is covered.

Care note Possible near-fall in Margaret T.’s noteDraft incident ready for you to complete

Draft incident opened for you to complete. Nothing was filed on its own.

Invoices 4 invoices fall outside the planCheck before you claim

Held back by you to check before you claim.

All clear. A person decided each one; nothing was filed on its own.

  • Roster Signals Looks ahead at availability, overtime, hour limits, qualifications and margin.
  • Care Signals Reads every note for incidents, risks and changes in wellbeing.
  • Completeness Coach Helps staff finish the note before they save it.
  • Staff Signals Lapsed credentials, missing notes, no shows and staff who’ve gone quiet.
  • Client Signals Expiring documents, overdue care plan reviews and approved hours running out.
  • Invoice Signals Delivered visits that can’t be invoiced yet, with the fix.
  • Inbox Signals Emails you forward to ShiftCare become a suggested next step.

Ask anything. Report on anything. Bring your own AI.

AI Chat

Ask your business anything.

  • The questions you’d take to an accountant, an auditor or a consultant.
  • Answered from your own visits, notes, invoices and costs.
  • Upload a referral, plan or invoice and set it up.

Build any reports

Build any report by asking.

  • Describe the report you need.
  • ShiftCare builds it from any of your data.
  • No exports, no spreadsheets, no bolt on reporting tool.

ShiftCare MCP

Your AI, plugged into your business.

  • Connect Claude, ChatGPT or Copilot to ShiftCare.
  • ShiftCare AI and your own AI work from the same connection, with your permissions intact.
  • Admins can read. Changes are admin only and off until you turn them on.

Works with your tools.

  • QuickBooks
  • Stripe
  • HubSpot
  • Claude
  • OpenAI

Explore our integrations

Apps

An app for everyone around the shift.

Staff, coordinators, and clients and their families each get an app built for what they do. All three work from the same shift.

ShiftCare app

For staff: the shift, clock in on site and the visit note.

Admin app

For coordinators: the week’s schedule, wherever you are.

Family Portal

For clients and families: who’s coming and how each visit went.

Build your team’s schedule. In ShiftCare.

From $8 per user a month, billed annually. Start free on Premium, with every feature: no demo, no credit card required.

More than 25 staff? Book a demo to see how ShiftCare fits a team your size.

How big is your team? Up to 25Start free trial 26+Book a demo