ShiftCare vs. AlayaCare

AlayaCare, which used to be called Procura, is one of the most popular choices for home care software. But how does it compare to our NDIS software, ShiftCare?

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ShiftCare vs AlayaCare: A Software Showdown

Scheduling, billing, funds management, care plans, audit preparation and proof of compliance, progress notes: as an NDIS provider, there are always more items on your to-do list.

The right software will help you manage the administrative tasks, so you and your team can focus on what really matters: providing quality support that enables people with disabilities to achieve their goals and be active in the community.

At first glance, the platforms seem remarkably similar: they’re both comprehensive software packages whose functions will help disability support providers run an efficient and client-centric business. Yet there are several important differences between them. 

Keep reading as we compare AlayaCare and ShiftCare, so you can select the best software for your business.

What Is AlayaCare?

Canada-based AlayaCare is a cloud home health care software for middle-market to enterprise-level businesses. It offers document management, family portals, support for field workers and back-office functionality. It also boasts NDIS integration and integrations with various accounting software packages.

Founded in 2014, AlayaCare currently has nine offices spread across North America and Australia’s eastern states. The company employs over 500 people, and is trusted by over 700 customers and thousands of users around the world.


What Is ShiftCare?

ShiftCare is an NDIS-integrated software package for workforce management, client management, funds and document management, and everything in between. 

Here are just some of the reasons it’s an excellent choice of software for aged care and NDIS providers:

One software for all your business management needs.

Forget having separate programs for workforce management, NDIS compliance and billing: ShiftCare brings all this onto one platform. You’ll be able to handle your care management, rostering, invoicing and reporting from the same dashboard. Plus, with a separate app for carers and a portal for family and friends, everyone will have access to the information they need.

A quick and easy setup so you can get started immediately.

ShiftCare is designed to save you time, not take up valuable hours in demos, sales meetings and training videos. With self-onboarding, you can simply download the software and begin using it.

Exceptional customer support.

ShiftCare’s users rarely need support from the customer service team. However, with a 98% positive satisfaction rating, you can rest assured that if you do have an issue, it will be quickly resolved.


What are the differences?

AlayaCare ShiftCare
Country Canada Australia
Price Price on request From $9 user / month
Free Trial No Free Trial 7-day free trial
Suggested Capacity 11-1000+ 5-1000
Self Onboarding
NDIS Integration
Care Management
Residential Industry Support
Care Worker App
Dedicated Account Manager Yes (Premium plan only)
Free Demo

Data accurate as of 1 Feb 23 and based on publicly available information found online.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

Which One Should You Choose?

Both ShiftCare and AlayaCare will help you manage the day-to-day running of your business. They share a wide range of features built with disability support workers and aged care providers alike in mind.

With NDIS integration, documentation management and family portals, you and your team will have the tools you need to provide quality support. The rostering features and care worker apps, meanwhile, should cut down on the time you spend doing admin work.

To set up AlayaCare, you’ll need to reach out to the sales team. They’ll talk you through the different packages available.

Getting started with ShiftCare is simple. Self-onboarding means you can start using the program within minutes, while the free trial will allow you and your team to fully test the program out before committing. And with transparent pricing, you won’t find yourself paying hidden fees.

Female aged care worker shaking hands with client alongside an audit check from ShiftCare

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